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Locauto Group - Bologna Stazione Centrale Reviews 

1,801
•
TrustScore 4.5 out of 5

4.6

Via Pietramellara, 35L, 40121 Bologna, Bologna / Emilia Romagna, IT

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See what reviewers are saying

Rated 5 out of 5 stars

The service at both locations (pick up and drop off) was very prompt and courteous. I also appreciated the agent's very helpful tips about car features at the pick-up

Company replied

Rated 4 out of 5 stars

I was very hesitate about renting a car overseas but other than a little mix-up picking up the car which was corrected very quickly the whole experience was very worth while. returning the car to FC... See more

Company replied

Rated 5 out of 5 stars

Car easy to reserv and return. The only problem was the demonstrations during the return but we svoid the by returning the car earlier than planned

Company replied

Rated 5 out of 5 stars

The booking was really easy. Even though it was my first time in Bologna the pick-up was uncomplicated and the staff was very helpful. I totally recommend Locauto Group at Bologna Stazione Centrale!

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bologna Stazione Centrale in via Pietramellara 35/L potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 051243995. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Pietramellara, 35L, 40121, Bologna, Bologna / Emilia Romagna, Italy

  • +39 051243995
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4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,801)

62,146 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent result!

18 October 2024
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Bologna

Quick, convenient and easyy

28 September 2024
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Reply from Locauto Group - Bologna Stazione Centrale

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Great service

Great service, easy pick up and return procedure, good price and great condition of the car.

18 September 2024
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

A pleasant experience

Good price, nice people and nice car (felt like new, it had around 15k km).

15 September 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 3 out of 5 stars

The check in takes a lot of time

The check in takes a lot of time, a pre check in system ( digitally might help)

7 September 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you Jan for your feedback. Do you already know our smart-check in service to go directly to the car park? https://www.locautorent.com/en/check-in/ See you soon, Gaia

Rated 1 out of 5 stars

Unfair fuel charge

Although I've returned the vehicle full tank at the Bolonia airport Italy I've been charged 60,00Euro for refueling. This is unacceptable . This is like stealing . You sould be ashamed.

29 August 2024
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Reply from Locauto Group - Bologna Stazione Centrale

We are sorry to read your negative feedback. We have forwarded your report to the competent department. You will be contacted by the staff as soon as possible. Thanks, Carlo

Rated 5 out of 5 stars

Very satisfied service

Very satisfied from the service

27 August 2024
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Reply from Locauto Group - Bologna Stazione Centrale

The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 4 out of 5 stars

Quick service

Quick service, modern vehicle with good specifications, and competitive pricing. Pick-up and drop-off were both smooth and quick, and - rarely for car hire companies - there was no attempt to up-sell enhanced insurance.

30 June 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you so much Mark! We can't wait to have you on board again and deserve 5 stars! Anna

Rated 5 out of 5 stars

Really good customer service

Really good customer service. Everything checked out good and the car was really nice. Definetly recommend Locauto.

27 August 2024
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Reply from Locauto Group - Bologna Stazione Centrale

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

I loved the online registration

I loved the online registration, so I was aible to pick up the car without going through an office. No problems. Will definetely use again.

20 August 2024
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

Friendly team

Friendly team, transparent process, car in good shape

17 August 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you Benjamin for your positive feedback! See you on the next rental, Carlo

Rated 5 out of 5 stars

Excellent

Very smooth and fast process for taking the car, which was brand new.

9 August 2024
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Definitely reccomend

No issues, friendly staff, car in great shape! Definitely reccomend!

7 August 2024
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Great car

Great car. Easy check in and out. Friendly staff.

6 August 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Good service, nice people

Good service, nice people. I think we got a slightly smaller car than we reserved (VW Taigo instead of Jeep Renegade) but the car was new, no issues, fit our needs. They also gave us a boosterseat for free since we only needed the booster and not the whole seat. Smooth process, no problems, kind staff.

31 July 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

We are very pleased with the service…

We are very pleased with the service from start to finish. the car was even better than we ordered. clean and efficient. I recommend this rental company. I will definitely use it again.

11 August 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

It was smooth and nice

It was smooth and nice, friendly staff

8 August 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you so much! See you on the next rental, Gaia

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service, good price, clean, news car..
I recommend this car rental.

31 July 2024
Locauto Group - Bologna Stazione Centrale logo

Reply from Locauto Group - Bologna Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo

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