We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more
Company replied

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We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more
Company replied
I have been there with the Hertz Avis etc. discount rates but as those are franchised quality of service varies... a lot...with Locauto in Olbia and this year in Bari it was perfection from start to f... See more
Company replied
Everything was fine overall. The car was new. A big plus was the possibility of returning the car outside office hours and the convenient parking location near the airport. The downside was the... See more
Company replied
Collection was super fast. All the other car rental firms at the airport had lengthy queues, Locauto was just a couple of people in front of me. I'd pre registered my details, including driving licenc... See more
Company replied
Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Viale Enzo Ferrari, 70128, Palese, Bari / Puglia, Italy

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I have been there with the Hertz Avis etc. discount rates but as those are franchised quality of service varies... a lot...with Locauto in Olbia and this year in Bari it was perfection from start to finish, no hassle easy fast car check in and check out, car in excellent condition, nice staff, congrats to Locauto and the Bari team, honestly in Italy I always go wit Locauto

Reply from Locauto Group - Bari Aeroporto
Pick up and give back super on time. New car , clean. Very good service

Reply from Locauto Group - Bari Aeroporto
Car was new and clean. No issues with check-in and check-out (after working hours). Could be better if any email with sumarize after checkout would be send, cause I had no idea if everythig was fine.

Reply from Locauto Group - Bari Aeroporto
Like - staff and quick collect car time
Unlike - high full insurance price

Reply from Locauto Group - Bari Aeroporto
Good service. Easy & quick check in.
Easy access to car parking.
Easy return.
No surprise.

Reply from Locauto Group - Bari Aeroporto
Fast check in at the airport, little walk to the rental parking lot 300 meters further, 2 minutes later, I had the car, excellent service.

Reply from Locauto Group - Bari Aeroporto
Car was extremely dirty inside-out. They never bothered to clean it out. There was sand everywhere and SPF on the seats from previous users. Windscreen and windows were smudged with oily SPF hand prints. Pick-up and drop-off were easy, although at pick-up we were sent back to the terminal to fill in some paper that could have been filled at the pick-up office.

Reply from Locauto Group - Bari Aeroporto
Everything was very smooth, the employees took care of my reservation very quickly, the car was in perfect condition and also the return process was done in 2 min. Overall the best renting experience so far.

Reply from Locauto Group - Bari Aeroporto
I recommend 100% very good fast welcome and do not force your hand for additional insurance, clean car, and on the return I had the opportunity to extend the rental of 12 hours (without any additional cost). Very nice staff, very fast return.

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
It's as if they operate in a completely different industry than other rental companies. Best car rental experience I ever had.

Reply from Locauto Group - Bari Aeroporto
We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well maintained and almost new. Everything was exactly as booked, the rental terms were clear, and there were no unexpected charges. We had no problems at all and would definitely rent from Locauto again.

Reply from Locauto Group - Bari Aeroporto
Very good. The car was new, 2026, and the service was very quickly

Reply from Locauto Group - Bari Aeroporto
Good expérience with all of the people involved in the hiring of the vehicle...after 2 days (350 km)...warning Lights for Add Adblue...check oil,check washer fluid....Poor maintenance of vehicle...Created unwanted stress on long awaited HOLIDAY...
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Reply from Locauto Group - Bari Aeroporto

Reply from Locauto Group - Bari Aeroporto
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