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Locauto Group - Bari Aeroporto Reviews 

10,521
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT


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Rated 5 out of 5 stars

We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well m... See more

Company replied

Rated 5 out of 5 stars

Collection was super fast. All the other car rental firms at the airport had lengthy queues, Locauto was just a couple of people in front of me. I'd pre registered my details, including driving licenc... See more

Company replied

Rated 3 out of 5 stars

Good expérience with all of the people involved in the hiring of the vehicle...after 2 days (350 km)...warning Lights for Add Adblue...check oil,check washer fluid....Poor maintenance of vehicle...C... See more

Company replied

Rated 5 out of 5 stars

Rented from Bari airport. So easy for check in and check out. No upselling. Car was excellent and great value for money. Being a hybrid it was also super economical. Would highly recommend Locauto an... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

All reviews

(10,521)

61,044 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Good service. Easy & quick check in.
Easy access to car parking.
Easy return.
No surprise.

12 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Fast and efficient

Fast check in at the airport, little walk to the rental parking lot 300 meters further, 2 minutes later, I had the car, excellent service.

12 August 2026
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Reply from Locauto Group - Bari Aeroporto

Many thanks, see you soon! Erika

Rated 2 out of 5 stars

Car was extremely dirty inside-out

Car was extremely dirty inside-out. They never bothered to clean it out. There was sand everywhere and SPF on the seats from previous users. Windscreen and windows were smudged with oily SPF hand prints. Pick-up and drop-off were easy, although at pick-up we were sent back to the terminal to fill in some paper that could have been filled at the pick-up office.

7 August 2026
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Reply from Locauto Group - Bari Aeroporto

Hello Ovidiu, thank you for choosing Locauto and for sharing your experience in Bari. We sincerely apologize that your car was not properly cleaned. We will share your feedback with the local office to identify what went wrong and use it as a training opportunity to improve our service.

Sara

Rated 5 out of 5 stars

quick & polite

polite staff, fast procedures

14 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Everything was very smooth

Everything was very smooth, the employees took care of my reservation very quickly, the car was in perfect condition and also the return process was done in 2 min. Overall the best renting experience so far.

12 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

I recommend 100% …

I recommend 100% very good fast welcome and do not force your hand for additional insurance, clean car, and on the return I had the opportunity to extend the rental of 12 hours (without any additional cost). Very nice staff, very fast return.

10 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Very fast

Very fast, no more insurance, no problem.

11 August 2026
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Reply from Locauto Group - Bari Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

It's as if they operate in a completely…

It's as if they operate in a completely different industry than other rental companies. Best car rental experience I ever had.

16 July 2026
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Reply from Locauto Group - Bari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Excellent and hassle-free car rental

We had an excellent experience with Locauto at Bari Airport. The staff were friendly and professional, and both the pick-up and return process were quick and straightforward. The car was clean, well maintained and almost new. Everything was exactly as booked, the rental terms were clear, and there were no unexpected charges. We had no problems at all and would definitely rent from Locauto again.

13 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

New car, service very quickly

Very good. The car was new, 2026, and the service was very quickly

17 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 3 out of 5 stars

Good expérience with all of the people…

Good expérience with all of the people involved in the hiring of the vehicle...after 2 days (350 km)...warning Lights for Add Adblue...check oil,check washer fluid....Poor maintenance of vehicle...Created unwanted stress on long awaited HOLIDAY...

.

13 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thank you for your review.
We are glad that you enjoyed our staff.
At the same time, we apologize for the condition of the car, which did not reflect our standards. Please rest assured that we will share your feedback with our local team to improve our inspection procedures. We hope to welcome you back for a seamless experience next time!
Elisa

Rated 5 out of 5 stars
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

The customer service was fast.

The customer service was fast.

5 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

They were very fast In releasing the…

They were very fast In releasing the car, polite. E sodes, the car was clean and it was a very new car.

9 August 2026
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Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Rented from Bari airport

Rented from Bari airport. So easy for check in and check out. No upselling. Car was excellent and great value for money. Being a hybrid it was also super economical. Would highly recommend Locauto and will be using again for any future trips to Italy. Very happy customer.

15 August 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Vacation

Courteous, fast and correct service, provided compact car, according to the reservation. I will use their services again.

15 August 2026
Locauto Group - Bari Aeroporto logo

Reply from Locauto Group - Bari Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

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