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Locauto Group - Bari Aeroporto Reviews 

11,057
•
TrustScore 4.5 out of 5

4.7

Viale Enzo Ferrari, 70128 Palese, Bari / Puglia, IT

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See what reviewers are saying

Rated 5 out of 5 stars

Car pickup and return were hassle-free and very easy. The car meets our expectations—exactly the one we wanted. It’s nice that the rental agency accepts debit cards instead of requiring credit cards... See more

Company replied

Rated 4 out of 5 stars

It wasn't possible to use online check-in, even though it is advertised—the service wasn't working; I tried numerous times over the course of about three weeks. Based on my chat interaction, this seem... See more

Rated 5 out of 5 stars

I rented a car from Locauto and was very happy with the whole experience. The process was quick and uncomplicated from pick-up to drop-off, with no hidden surprises. The staff was friendly and hel... See more

Company replied

Rated 5 out of 5 stars

Great car rental experience! Both pick-up and drop-off were quick and easy, with no issues at all. The car was in excellent condition and of high quality. Everything went smoothly. Highly recommended!... See more

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

All reviews

(11,057)

58,646 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was excellent

Everything was excellent! The car was clean, well-maintained, and met all expectations. The rental process was smooth, communication was friendly, and the overall experience was great. Highly recommend, and I would definitely rent from them again!

10 October 2026
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Reply from Locauto Group - Bari Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Hassle-free rental agency

Car pickup and return were hassle-free and very easy.
The car meets our expectations—exactly the one we wanted. It’s nice that the rental agency accepts debit cards instead of requiring credit cards. The rental agency does not require a deposit.

13 September 2026
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Reply from Locauto Group - Bari Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

Hassle free and very easy and quick to…

Hassle free and very easy and quick to pick car up and be on our way - No queues like the other cheeper hire companies . No trting to charge more for insurance .
I will certainly use again

2 October 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 4 out of 5 stars

No problem

It wasn't possible to use online check-in, even though it is advertised—the service wasn't working; I tried numerous times over the course of about three weeks. Based on my chat interaction, this seems to be the standard situation. Otherwise, I had no issues, and everything went quickly.

8 October 2026
Rated 5 out of 5 stars

Great car and very smooth and easy both…

Great car and very smooth and easy both on the arrival at the airport to pick up the car and on the return. Staff were polite and gave very good service. I would definitely use Locauto again.

9 October 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Great car rental experience

Great car rental experience! Both pick-up and drop-off were quick and easy, with no issues at all. The car was in excellent condition and of high quality. Everything went smoothly. Highly recommended!

16 June 2026
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Reply from Locauto Group - Bari Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Everything went super smooth

Everything went super smooth, super pleasant, highly recommended

8 October 2026
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Reply from Locauto Group - Bari Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Professional staff

Professional staff, friendly and on top of things. As smooth a rental as I have ever had, even with pickup in one city (Bari) and drop-off in another (Catania). Highly recommended.

6 October 2026
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Reply from Locauto Group - Bari Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Great experience with Locauto!


I rented a car from Locauto and was very happy with the whole experience. The process was quick and uncomplicated from pick-up to drop-off, with no hidden surprises. The staff was friendly and helpful, making everything easy and stress-free.

I would definitely recommend Locauto and will rent from them again in the future. 👍

30 September 2026
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Reply from Locauto Group - Bari Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Friendly staff

Friendly staff, car was fine

29 September 2026
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Reply from Locauto Group - Bari Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Easy to make reservation

Easy to make reservation, good car perfect service

5 October 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Excellent service

Excellent service, emails were in Italian but soon sorted out. Easy to find the car park and helpful staff. Straightforward return, quick and easy

5 October 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Booking process was very smooth

Booking process was very smooth. Staff very friendly and helpful. 5 star service. And car was amazing. New Skoda Kamiq with only 22k km. Thank you Locauto for the great experience.

4 October 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

Short ways for pick-up and drop-off!

Short ways for pick-up and drop-off!
Friendly staff…

4 October 2026
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Reply from Locauto Group - Bari Aeroporto

Dear Helmut,thank you for taking the time to write this review.
We are glad that you enjoyed our service and our staff.
We hope to welcome you back for a 5-star experience.
Elisa

Rated 5 out of 5 stars

Easy to find in the airport

Easy to find in the airport, check-in, car pickup and car return were simple and quick. Staff were great

1 October 2026
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Reply from Locauto Group - Bari Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

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