The car was new and had low mileage; there were no squeaks, and it was clean and ready to drive. An inspection of the bodywork revealed minor scratches from previous drivers—damage that the company st... See more
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Booked this and then read some negative reviews but our experience was good. Quick pick up in Bari and the car was in good condition if a little dusty inside. Drop off at Brindisi was straightforward... See more
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The whole process was a very smooth experience. I was pleasantly surprised to receive a free upgrade to a larger car, and the vehicle was brand new, which was very impressive. Returning the car at B... See more
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The first time I used their services in Sardinia, they gave me a brand-new car with 30km on the clock. Flawless experience. Thank you, Agneese. The second time, in Bari, I also got a very new Jeep... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Bari Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020410. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Viale Enzo Ferrari, 70128, Palese, Bari / Puglia, Italy
- +39 0243020410
Unisciti a MyLocauto Friends
4.7
Excellent
10K reviews
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Great service
Great service, very nice rental car.
Very easy check in and check out.
We were very satisfied.
4 July 2026
Reply from Locauto Group - Bari Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Reply from Locauto Group - Bari Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
The car they gave me was in terrible…
The car they gave me was in terrible condition. The tires were completely bald, with the steel wires visible on the inside, making it extremely unsafe to drive. One of the DRL lights was also burned out. The staff didn't seem to care and didn't offer another car or any alternative solution. Unacceptable service.
26 June 2026
Fast service good and new car
Fast service in counters both in FCO and BRI airports. Very good car and fairly new. Would appreciate a WhatsApp message with Google Maps location of return so it is easier to find the way to the return location
3 July 2026
Reply from Locauto Group - Bari Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Booking process working well
22 June 2026
Reply from Locauto Group - Bari Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Good Service
26 June 2026
Reply from Locauto Group - Bari Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Good overall
Both pick up and return went super smooth. The only thing I would point out is the support that they were not able to provide concerning a ticket we had. We understand that is not their responsibility but when dealing with foreigners that are not aware to the country procedures would be useful to have better guidance. Besides that it all went well. Thank you
26 June 2026
Good experience
Booked this and then read some negative reviews but our experience was good. Quick pick up in Bari and the car was in good condition if a little dusty inside. Drop off at Brindisi was straightforward but the sign directing you to Locautos car park is tiny and should be more prominent. The car park itself is very tight but managed. Car was checked in ok and we were on our way. Handled professionally and promptly
3 July 2026
Reply from Locauto Group - Bari Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
The whole process was a very smooth…
The whole process was a very smooth experience. I was pleasantly surprised to receive a free upgrade to a larger car, and the vehicle was brand new, which was very impressive. Returning the car at Bari Airport was just as easy, it took no more than three minutes.
I will definitely rent from Locauto again. Even though there were cheaper alternatives, I chose Locauto because of their excellent reviews, and they certainly lived up to my expectations.
2 July 2026
Reply from Locauto Group - Bari Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group - Bari Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Fast reliable great service.
Fast reliable great service.
Unlike other car rentals at Bari airport the staff and the office was very helpful and took no time! Car was good - very happy with the whole experience!!
3 July 2026
Reply from Locauto Group - Bari Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Bari Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
The car was new and had low mileage
The car was new and had low mileage; there were no squeaks, and it was clean and ready to drive. An inspection of the bodywork revealed minor scratches from previous drivers—damage that the company staff hadn't even noted in the handover report. Now I am waiting to hear whether the car I returned was accepted as being in good condition, as no one has contacted me yet to confirm its successful return.The staff's approach was friendly and prompt.
2 July 2026
Reply from Locauto Group - Bari Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Avoid Locauto
1) After booking, I had questions about my credit card and deposit. They took several days to respond, and the last question on WhatsApp was never answered.
2) The rental location isn't at the airport, but an 8-minute walk away, which would require walking on the road with your luggage.
3) The Opel Astra and Audi A3 aren't the same class, and they don't even have an A3 at all, and they don't care. Terrible customer service, I don't recommend it.
29 June 2026
Reply from Locauto Group - Bari Aeroporto
Dear Maksim,thank you for taking the time to share your review. We sincerely apologize for the frustrations you experienced during your recent rental, as this does not reflect the standard of service we aim to provide.First, we deeply regret the communication delays you experienced. We are actively working to improve our response times to ensure all our guests receive prompt and comprehensive support.
Regarding the vehicle provided, we would like to clarify that all car rental bookings are made by vehicle category.Both models mentioned belong to the same vehicle group as they meet the same functional requirements.We truly value your feedback, as it helps us identify areas where we can improve our customer care and service delivery. We hope you will give us another opportunity in the future to provide you with the seamless experience you deserve.
Elisa
Very good fas service
They were super fast at the airport, the car was exactly as I requested it, all was great!
2 July 2026
Reply from Locauto Group - Bari Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
From booking online until returning …
From booking online until returning the car back everything was super easy and simple!For sure i will rent again in the future!
2 July 2026
Reply from Locauto Group - Bari Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
quick and hassle-free processing
2 July 2026
Reply from Locauto Group - Bari Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Good communication and service
Good communication and service; everything went quickly and smoothly. We had a nice and small car without any problems
25 June 2026
Reply from Locauto Group - Bari Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Experience was great
Experience was great. Very accommodating and easy communication. However the price was much higher than competitors by a wide margin that I only found out later.
2 July 2026
Reply from Locauto Group - Bari Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Awful experience
Awful experience, and a scam company....charged for wear and tear on vehicle that was in a disgraceful state when we received it.
24 June 2026
Reply from Locauto Group - Bari Aeroporto
Dear Mc,thank you for sharing your experience.
We deeply regret that you felt we were simply 'creating damage claims.' Our service is designed around transparency: we perform a walk-around inspection with the customer at pick-up and a final check at drop-off to guarantee the quality of our fleet for everyone.
If you need any documentation or wish to discuss this further, please reach out to our support team here: https://portale.locautorent.com/websitecs/cs-home.aspx. Your review is valuable to us as we strive to improve. Best regards, Elisa
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