Lloyds Bank Insurance Reviews 

8,201
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 3,495 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease and speed of the online experience, finding the website intuitive and straightforward for setting up policies and getting quotes. Many people also highlight the excellent service, with staff described as competent, personable, and helpful, often going out of their way to assist. Reviewers frequently appreciate the competitive pricing, noting significant savings compared to previous providers and good value for the cover received. However, some customers also noted that while prices were generally competitive, their quotes were not always the absolute cheapest, or they found the compulsory excess to be a little high.

What people talk about most

Price

Customers had positive experiences with price, often finding it competitive and reasonable compared to other... See more

User experience

Reviewers consistently express satisfaction with the user experience, highlighting its ease of use and... See more

Service

Customers consistently note positive experiences with service, often highlighting the ease and speed of... See more

Website

Clients share positive opinions on website, highlighting its ease of use and straightforward navigation, even... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, professionalism, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our ceiling collapsed due to a leak, and caused considerable damage to our property. We have sold our home and we're due to complete imminently. Despite having had contents and buildings insurance for... See more

Company replied

Rated 5 out of 5 stars

The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more

Company replied

Rated 5 out of 5 stars

It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... See more

Company replied

Rated 5 out of 5 stars

Quick service, fast quote with everything explained to me clearly. I could see the level of cover, contents that were covered, and the costs in detail in order to make my decision to accept Lloyds B... See more

Company replied



Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Bank
  4. Home Insurance Agency
  5. Life Insurance Agency

About Lloyds Bank Insurance

Written by the company

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.7

All reviews

(8,201)

3,374 reviews in the last 12 months

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Rated 4 out of 5 stars

I was waiting on my renewal price off…

I was waiting on my renewal price off my car insurance and got it through and was way to expensive so shopped around and my god found a awesome price from Lloyd's car insurance wow what a big difference so told my old insurance try and match Lloyd's but no were near so I was very happy with Lloyd's car insurance so thankyou very happy with what am saving with Lloyd's car insurance 😀

14 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Adrian,

We're so glad to hear that we could offer a competitive price for your insurance. Thank you for your positive feedback!

Hope you have a great day!

Keyrthigan
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

The person I spoke to was very helpful…

The person I spoke to was very helpful and dealt with all the necessary change of address within Lloyds Bank.

21 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi EME,

We're so glad to hear that our team member was very helpful and efficiently managed your change of address. We appreciate your positive feedback.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Home insurance policy with Lloyds

Taking out the policy was very easy to understand avery user friendly. The time it took to complete was also good.

14 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Mr Kite,

We're so pleased to hear that you found the process of setting up your policy straightforward and user-friendly. Thank you for your positive feedback!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Good I wanted a quate on van insurance…

Good I wanted a quate on van insurance but they said they cannot insure it why

17 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Mark,

We can offer a quote for van insurance. If you go to www.lloydsbank.com/insurance/van-insurance it will give you the option to get a quote.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Very helpful

14 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Kenneth,

Thank you for your review, it's much appreciated.

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

The online process was simple

The online process was simple, the language used was in Plain English and jargon-free and the cost the insurance very reasonable.

27 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Peter,

We are so pleased to hear that you found our online process simple, clear, and that the cost of your insurance was very reasonable.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 4 out of 5 stars

Car insurance

It was easy to deal with online and the policy was easy to adjust. Plus being on the online app is a plus too

15 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi John,

We're so glad to hear that you found it easy to manage your policy online. Thank you for your positive feedback!

Hope you have a great day!

Keyrthigan
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

It was easy to answer the questions

It was easy to answer the questions

16 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Velsha,

We're so glad to hear that you found it easy to answer the questions online. Thank you for your positive feedback!

Hope you have a great day!

Keyrthigan
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

I was taken aback when the person who…

I was taken aback when the person who answered spoke in perfect english .I found this most reassuring and confident enough to take out the insurance,the gentleman was considerate and very helpful to my request .Thank you.

14 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Nigel,

We're so pleased to hear that your experience was reassuring and that our team member was able to assist you so effectively. It's wonderful to know you felt confident taking out the insurance.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Everything was online Easyand easy to…

Everything was online and easy to sort,nothing I didn't understand.

18 July 2026
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Reply from Lloyds Bank Insurance

Hi John,

Thank you for your positive feedback! We're so pleased to hear that you found everything online to be clear and easy to understand. We appreciate you taking the time to share your experience.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Changing my car in the renewal period…

Changing my car in the renewal period is not the best as I discovered , however once I got through to the right person my stress was relieved almost immediately.

10 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Angela,

Thanks for taking the time to leave us a review.

I'm really pleased to see that once you spoke to us, we were able to get your issue sorted straight away.

Have a great day!

Sean
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Straightforward and easy to use

Straightforward and easy to use. Gave a good price in comparison to other insurers

1 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Mark,

We love to see feedback like yours - thanks for letting us know.

Thanks for choosing us!

Sean
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

Car insurance

Really easy to get a quote which is good cover at a good price.

2 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hello Sarah,

We love to see feedback like yours - thank you.

Have a great day!

Sean
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars

It was straight forward to answer the…

It was straight forward to answer the relevant questions and the price competitive.

29 June 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Yvonne,

We're delighted to hear that you found the process straightforward and our pricing competitive. Your positive feedback is greatly appreciated!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 3 out of 5 stars

Not sure where my policies and contact…

Not sure where my policies and contact information is

25 July 2026
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Reply from Lloyds Bank Insurance

Hello,

I'm sorry to see you've not had a positive experience so far and I'd really like to help change this.

I have reached out to you directly with instruction how to log in and with some documentation.

If you still need help or want to get in touch, head to our Help Hub at help.lloyds.insuremotor.co.uk/help/s

Thanks,

Sean
Lloyds Bank Motor Insurance

Rated 5 out of 5 stars
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Lucy,

We're so pleased to hear that you found the process straightforward and that you were happy with the price. Thank you for your positive feedback!

Kind regards,
Tracy – Lloyds Bank Home Insurance.

Rated 5 out of 5 stars

Very easy instructions to follow

Very easy instructions to follow, clear explanations given.

24 July 2026
Unprompted review
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi Alison

Thanks for taking the time to review us.

Have a lovely day.

Lesley
Lloyds Bank Car Insurance.

Rated 5 out of 5 stars

Consolidated Insurances…

Already bank with Lloyds and have just moved our car insurance to them. When our house insurance came up we got an good price and updated cover from Lloyds

20 July 2026
Lloyds Bank Insurance logo

Reply from Lloyds Bank Insurance

Hi John,

It's wonderful to hear that you've had such a positive experience with us, especially with both your car and home insurance. We're delighted we could offer you a good price and updated coverage.


Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.

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