Our ceiling collapsed due to a leak, and caused considerable damage to our property. We have sold our home and we're due to complete imminently. Despite having had contents and buildings insurance for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The whole transaction went very smoothly. The price was easily the best price - it wasn’t cheap but my requirements to have an additional named driver prompted quotes that were just ridiculous. Lloyd’... See more
Company replied
It was so easy to start a policy. The online questions were all relevant not like some companies which seem to ask pointless questions. Price was not the cheapest but is good value for the cover provi... See more
Company replied
Quick service, fast quote with everything explained to me clearly. I could see the level of cover, contents that were covered, and the costs in detail in order to make my decision to accept Lloyds B... See more
Company replied
Company details
About Lloyds Bank Insurance
Written by the company
Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
We're by your side, every step of the way.
🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote
Contact info
United Kingdom
- lloydsbank.com/insurance.html
4.7
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Lloyds Bank Insurance
Hello Bernard.
We love to see feedback like yours - thank you.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Reply from Lloyds Bank Insurance
Hello David.
Thanks for taking the time to leave us a review. It's much appreciated.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Reply from Lloyds Bank Insurance
Hi,
We're so glad to hear that everything was completed with such ease and speed for you.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Tracey,
We're so pleased to hear that you found the process easy and that you were able to achieve what you set out to do.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hello Stephen.
I'm really pleased to see that you find your policy price to be competitive. Have a great day.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
All done online but it was quick and…
All done online but it was quick and easy, also £200 cheaper than the company I had been with for 2 years with a far better coverage.
24 July 2026
Reply from Lloyds Bank Insurance
Hello Hugh.
We love to see feedback like yours - thanks for letting us know.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Just all.round great
17 July 2026
Reply from Lloyds Bank Insurance
Hi Simon,
We're so happy to hear you had such a great experience with us. We truly appreciate your kind words.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Really hard to navigate
Really hard to navigate kept leaping back had to go to payment page four times before I could finalise
Like to use Lloyds as it’s a name I trust
1 July 2026
Reply from Lloyds Bank Insurance
Hello Mrs Morris.
I'm very sorry to hear that you had some initial issues. We've made a note of your dissatisfaction.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Reply from Lloyds Bank Insurance
Hi,
Thank you for your wonderful feedback! We are so pleased to hear that you found our offer to be good and our service efficient.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
The guy at Chichester was great at…
The guy at Chichester was great at sorting the insurance out.
6 July 2026
Reply from Lloyds Bank Insurance
Hi Jon,
We're delighted to hear that our team member at Chichester branch was great at helping you with your insurance.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reply from Lloyds Bank Insurance
Hi Lynn,
We're so happy to hear that you found the setup process to be easy.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
A really uncomplicated experience
A really uncomplicated experience. It was quick and easy so for a technophobe in their 70s this was just what I needed, after having the opposite experience and being frustrated beyond belief with another site! It was also a very competitive quote. So a win win experience for me.
16 July 2026
Reply from Lloyds Bank Insurance
Hi Marie.
We are so pleased to hear that our service provided such a straightforward and positive experience for you, especially after a frustrating time elsewhere. It's wonderful to know that our quick, easy process and competitive quote met your needs perfectly. Thank you for sharing your fantastic feedback.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Checked on the Internet got a quote…
Checked on the Internet got a quote quickly and paid for my insurance straight forward hassle free happy with service have not spoken to anyone in Lloyd's yet or have dealt with any customer services so far but I am happy so far
19 July 2026
Reply from Lloyds Bank Insurance
Hello Noor.
Thanks for taking the time to leave us a review.
We love to see feedback like yours - thank you.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Fast and clear quote with competitive costs
Quick service, fast quote with everything explained to me clearly. I could see the level of cover, contents that were covered, and the costs in detail in order to make my decision to accept Lloyds Bank insurance.
30 July 2026
Reply from Lloyds Bank Insurance
Hi Shirley,
We're delighted to hear that our service was quick and that the quote clearly explained the level of cover, contents, and costs. We appreciate you choosing our insurance.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Very good and fast
30 July 2026
Reply from Lloyds Bank Insurance
Hello Arwyn.
We love to see feedback like yours - thank you.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Great value for money quick and easy…
Great value for money quick and easy process to sign up.
9 July 2026
Reply from Lloyds Bank Insurance
Hi Karl,
We're really pleased to hear that you found our process quick and easy, and that you're happy with the value we offer.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
.very satisfied
I am very happy with lloyd, s bank car insurance, it was easy and straightforward to set up and also a good price .
17 July 2026
Reply from Lloyds Bank Insurance
Hello Deborah.
We love to see feedback like yours - thanks for letting us know.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
Intuitive website
Obtaining a quote on the bank's website was easy and the quote was competitive with three levels of policy cover depending on price chosen.
20 July 2026
Reply from Lloyds Bank Insurance
Hi Alan,
Thanks for taking the time to leave us a review! We're pleased to hear that obtaining a quote on our website was easy and that our policy options were competitive.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Reliable
Lloyds have always been straight forward and helpfull.
Lloyds have been there for me over decades.
The only reason the score is not high is because Lloys is assosiated with Hailfax which i wouldnt use at any cost.
30 July 2026
Reply from Lloyds Bank Insurance
Hi Annie,
We truly appreciate your long-standing loyalty and positive feedback regarding our service over the decades. We understand your concerns about our association with other brands and value your honest perspective. We are always working to ensure our services meet your expectations.
Kind Regards,
Juwehriah – Lloyds Bank Home Insurance.
Excellent service and price for my car…
Excellent service and price for my car insurance
15 July 2026
Reply from Lloyds Bank Insurance
Hello Denise.
I'm really pleased to see that you're so pleased with the price and service.
Lee.
Lloyds Bank Motor Insurance.
Customer Service Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.