LLLParts Genuine Car Parts Reviews 

3,538
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,011 reviews, reviewers had a great experience with this company. Customers appreciate finding genuine OEM parts at significantly lower prices compared to buying directly from local dealerships. Shoppers find the online ordering process straightforward and frequently mention that items arrive safely in sturdy packaging. However, some reviewers were not happy with the slow dispatch times and lengthy delivery periods for items coming from abroad. Consumers also noted that additional small order fees and high shipping costs made their total purchases much more expensive than anticipated. A few buyers experienced difficulties trying to contact support or track their delayed parcels after ordering.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items are genuine and arrive as... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying significantly among... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between customers. While many... See more

Price

Consumers find price to be positive, highlighting affordable and reasonable costs compared to dealerships and... See more

Service

Customers had positive experiences with service, reporting excellent communication and fast shipping.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

These parts are GENUINE...they take a little longer than usual to get dispatched and delivered but as long as you don't need it immediately, LLParts are definitely cheaper than the rest...without a do... See more

Rated 4 out of 5 stars

For the parts I needed, mainly a plethora of genuine VW screws to tidy up my Volkswagen's engine bay, LLL Parts offered very good prices. I was aware that delivery times with LLL Parts are long, as st... See more

Rated 4 out of 5 stars

First time using LLL. Found the process of finding and ordering the parts I needed to be fairly straightforward, unformilliarity with the process probably made the process longer than it should hav... See more

Rated 5 out of 5 stars

Needed a replacement oil pressure solenoid valve for a 2.0 cr diesel Scirocco. Removing the original was a pain (original valve was seized and broke on removal necessitating the front end to be remov... See more


Company details

  1. Auto Parts Store
  2. Audi Dealer
  3. Auto Machine Shop
  4. BMW Dealer
  5. Car Accessories Store
  6. Mercedes-Benz Dealer

Written by the company

We at lllparts.co.uk try our very best to make your shopping experience hassle-free and convenient. We have a Part Finder section that will help you find just the right parts for your vehicle. All you have to do is select your vehicle year, make, model, from the given checklist to find a selection of parts and accessories specifically designed for your vehicle. We also provide you with an option to shop by part with our part categories or to shop by simply typing in the part name or part number in the search box. So, you have full control as you do your shopping.


Contact info

4.2

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.2

All reviews

(3,538)

1,065 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good prices for genuine VW screws and bolts

For the parts I needed, mainly a plethora of genuine VW screws to tidy up my Volkswagen's engine bay, LLL Parts offered very good prices. I was aware that delivery times with LLL Parts are long, as stated on their website, due to most parts being sourced from mainland Europe, but my requirement was not urgent. Final delivery was by Royal Mail Tracked. The items were well packed and exactly matched my order

17 May 2026
Rated 1 out of 5 stars

What a bunch of clowns… ordered a…

What a bunch of clowns… ordered a telematic module which the told me they had in stock, two weeks gone by they cancelled the order saying the main dealers didn’t have any stock, yes we know that’s why we approached you because you said you had it “in stock” so basically you charge £150 more than dealer and just order it from them anyway! Steer clear!!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Realistic prices 👍 ,(Not expensive),Good quality.

After seeing the prices on ebay I've decided to try searches online where I come across LLL Parts and for a god and realistic price I managed to purchase an original part 😀 a perfect match for my vw touran,(left side passenger AC grille vent)perfect packed and it fitted right spot on,thank tou,I recommend this company and I will tell all my friends and family about it.

6 June 2026
Unprompted review
Rated 3 out of 5 stars

Price and Time Line

Audi UK. prices are never painless! LOL.

However, LLL Parts represent one way of reducing the sting, For example, comparing the cost of purchasing (Chrome) twin exhaust trim replacements from a main dealer and LLL Parts I saved around £21.00

17 May 2026
Rated 5 out of 5 stars

Perfect fitment

Item ordered after reading negative reviews. However, I was in no rush in getting my item, as most of the negative reviews revolved around late delivery.
I ordered Audi A5 2018 Sportback (b9) front left arch stone chip guard and clips. Overall A*, as item fitted perfectly.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service on the whole

Great service on the whole. Dispatch sometimes takes a little while but customer service is always quick to reply and once dispatched items come with 1-2 days

13 May 2026
Unprompted review
Rated 5 out of 5 stars

I'm a repeat customer here in UK

I'm a repeat customer here in UK, when buying parts for our F56 Cooper S or our previous R56 Cooper. If you want genuine high quality parts, at much better prices than manufacturer or 3rd parties, delivered to your door, I can 100% recommend LLLParts.

27 May 2026
Unprompted review
Rated 2 out of 5 stars

Ordered disc back plate/splash guard

Ordered disc back plate/splash guard. Good price . I Accepted the 3-5 day despatch timeframe with Royal Mail 24 hour delivery.
In the end it was 6 working days before despatch 8 actual days after order and delivered 11 days after order .
I contacted LLL 3 times for updates.
Poor customer service .

12 May 2026
Unprompted review

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