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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the bracelets, for their beauty, quality, and unique designs, often noting their lasting appeal and suitability for various ages. Many appreciate the excellent service, highlighting the staff's helpfulness, professionalism, and friendly communication. The delivery service is frequently described as fast and efficient, with items arriving beautifully packaged. People are also very satisfied with the company's ability to personalize and resize items, and the overall experience of purchasing and restringing jewelry is consistently rated as excellent.

What people talk about most

Product

Customers had positive experiences with product, expressing delight with the beautiful, well-made jewelry and... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the excellent... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service. Customers frequently highlight the... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and professionalism.... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and speedy... See more

Based on these reviews

Rated 5 out of 5 stars

I've got several bracelets from LL Loves, they are all beautiful! I've also bought some for Christmas presents, they are such a good price for something so lovely! Really quick postage, excellent cus... See more

Rated 5 out of 5 stars

I’ve been building up my collection of both gold and silver bracelets. I love them. Each with a different story as bought by different friends and family. I recently broke one of my bracelets and havi... See more

Rated 5 out of 5 stars

I had purchased a bracelet in memory of a loved one. After many years it accidentally broke having lost some of the beads I returned the bracelet for restringing. Unfortunately due to damaged beads I... See more

Rated 5 out of 5 stars

I have placed orders several times with Claire which are always delivered in pristine condition and just recently ordered vouchers which arrived beautifully wrapped. I have also had earrings desig... See more


Company details

  1. Jewelry Store

Written by the company

LL Loves is a UK based brand making uniquely designed handmade jewellery.


Contact info

5.0

Excellent

TrustScore 5 out of 5

398 reviews

5-star
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How this company uses Trustpilot

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Rated 5 out of 5 stars

I ordered 3 paw print ‘Mary’ bracelets…

I ordered 3 paw print ‘Mary’ bracelets for my daughters and I, what a lovely idea. I had a couple of queries and Claire was very quick to respond. The packaging and presentation of the bracelets when received were beautifully done, we are so pleased with them. Thank you.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

A beautiful bracelet

A beautiful bracelet, lovely finish, communication was amazing, this is a present so haven’t given it to my friend yet but I know that she’ll love it 🥰

24 February 2026
Rated 5 out of 5 stars

I purchased these delightful rings as…

I purchased these delightful rings as birthday presents for my daughter, and I am certain she will adore them. The quality is outstanding, precisely as advertised, and I wholeheartedly suggest them.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Restringing service

I’ve been building up my collection of both gold and silver bracelets. I love them. Each with a different story as bought by different friends and family. I recently broke one of my bracelets and having retrieved most of the beads from under the restaurant table (!) it was sent off and was returned super speedy. Great service and would def recommend.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Lovely jewlery and great service

Had a couple of brackets that were bought for me as presents some years ago. I wear them most of the time but they needed to be restrung as had stretched over time. I also added another charm to one and ordered one of the new pearl brackets. Communication with Claire was great and I received them back quickly (plus my new purchase) I am so happy with them, they are lovely and sparkly and clean and love the pearl gold and silver bracelet that I ordered, they all look great together.
Thoroughly recommend Claire and her jewellery.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Ll loves jewellery such beautiful…

Ll loves jewellery such beautiful products and more importantly many of there collections are dedicated to people with a story, my niece Hollie had a collection dedicated to her some years back as she fell prey to the dreaded big ‘C’ and bracelets with ‘faith’, ‘Hope’, ‘believe’ where introduced in her honour
I think it’s such a lovely little company that deserves support and gratification

1 January 2026
Unprompted review
Rated 5 out of 5 stars

A wonderful experience

I’ve been following this brand for a while and always love their pieces. I grabbed a few last-minute Christmas presents for myself and couldn’t be happier.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery

Beautiful, well made jewellery. I've been building my collection over many years, there are always new styles and matching pieces to try and customer service is second to none.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!!!

I’ve been buying jewellery from LL Loves for years and can highly recommend them. Claire is great with suggestions and ideas, very professional and the quality is 10/10. My daughter is obsessed with her range too now.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

Restringing service

I had purchased a bracelet in memory of a loved one. After many years it accidentally broke having lost some of the beads I returned the bracelet for restringing. Unfortunately due to damaged beads I was contacted and advised the charm could be used and a new bracelet could be made The remade bracelet arrived 2 days later and was just perfect. Thank you so much

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful company

Very helpful company. Excellent quality and amazing designs for whatever age teens to pensioners, looking now to when my family and friends birthdays start early summer already have two purchased.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful items

Beautiful items. Always arrive on time and always beautifully packaged. Would highly recommend x

21 January 2026
Unprompted review

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