LivingStyles Reviews 

392
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful appearance of the products, often finding them to exceed expectations and match website descriptions. Many people appreciate the excellent value, noting competitive and affordable prices for the quality received. The ordering process is frequently described as easy and user-friendly, with prompt and well-packaged delivery, often arriving quickly and safely. However, some customers also noted occasional issues with delivery, such as minor delays, incorrect tracking information, or items arriving in multiple separate shipments.

What people talk about most

Product

People report positive experiences with product quality, often describing items as beautiful, sturdy, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the products,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great value and affordability of... See more

Order

Customers had positive experiences with order, praising the simple and easy online ordering process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very prompt response and delivery for a quality product. I am very happy with my purchase, it looks very elegant. Thank you for being able to talk to a human being easily when it's needed, too many fa... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of Livingstyles for quite a few years and have purchased decor items and furniture pieces. I have found that Livingstyles sell quality products. If there has ever been follow... See more

Company replied

Rated 5 out of 5 stars

Have purchased several items from Living Styles and have not been disappointed at all, items are as shown and delivered within period predicted plus well wrapped to protect the goods. Service on line... See more

Company replied

Rated 5 out of 5 stars

Ordering online with Living Styles is simple, with clear pricing. Their discounted products are genuine, and dispatch from any of the warehouses is fast. This lamp is gorgeous. The picture really does... See more

Company replied


Company details

  1. Furniture Store

Information provided by various external sources

LivingStyles.com.au features carefully chosen collections of home furnishing products conveniently showcased for online purchase. These quality collections include furniture, homeware and home décor items by only the most distinguished Australian designers and brands. Whether you are looking for a stark and stunning sofa to match your modern living room or rustic crockery for your country-style kitchen, LivingStyles.com.au can satisfy your needs and inspire your lifestyle. Join our free members club and enjoy the benefits of discounted prices and guaranteed fast delivery of the best selection of furniture, home décor and homeware.


Contact info

4.8

Excellent

TrustScore 5 out of 5

392 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(392)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quite fast delivery and good…

Quite fast delivery and good communication. The bed is of sound construction and was an easy assembly. The slat height is rather high so once we put our 375mm thick mattress on it becomes quite high. Other than that all good thank you

28 September 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Kevin,

Thank you for your review. We appreciate you taking the time to leave feedback regarding your recent purchase.
We hope to have you return to our online store again in the future.
Have a fantastic day, Kevin.

Warm Regards,
Team LivingStyles

Rated 5 out of 5 stars

Beautiful furniture and Outstanding Customer Service

I bought a dining table, chairs and sideboard online, based on the description on the website and several emails to customer service rep, Andy.
Andy went above & beyond, answering all my questions and providing extra photos not shown on the website. The furniture arrived today and I couldn't be happier!

25 September 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Mapl,

We are thrilled to receive your feedback outlining the service Andy provided and that you couldn't be happier with your order. We are so appreciative of you leaving a review and for your support.
We hope to have you return to our online store again in the future.
Have a great day, Mapl.

Team LivingStyles

Rated 5 out of 5 stars

Great online chat service

The online chat service was excellent. I found the product I was looking for, but I needed to confirm something about the specifications. The consultant was knowledgeable and answered all my questions resulting in a sale.

1 September 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Rocjet,

Thank you for your review.
We are so pleased you noted the online chat service and knowledgeable representative.
We hope you have a fantastic weekend.

Warm Regards,
Team LivingStyles

Rated 5 out of 5 stars

10/10

Good communication and prompt delivery, very happy with quality of products and reasonable price too. My items arrived today and I've already put in my next order.

14 September 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Caryn,

Thank you for taking the time to leave a review.
We really appreciate it.
Have a fantastic day.

Kind Regards,
Team LivingStyles

Rated 5 out of 5 stars

Great service!

I placed my order, to find my item was out of stock for 3 month! As soon as Living Styles knew, they contacted me to help solve it
Very fast, and very good!

8 September 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Dave,

Thank you for your understanding and for allowing us to work with you in a solution.
We really appreciate your feedback.
Have a great day, Dave.

Best Wishes,
Team LivingStyles

Rated 5 out of 5 stars

Living Style is number one on my shopping list for furniture.

My experience was fantastic from the get go. Andy was very helpful and spent a lot of his time looking after me, answering my questions and making suggestions. The delivery was faultless and the two delivery men took time to make sure they cleared up any mess. They only took 24minutes to assemble all seven items which included a glass top dining table, 4 velvet chairs, a glass topped coffee table and a matching lamp table. I will certainly be using Living Style in the future and recommending the company to my friends.

12 September 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Sue,

Thank you for recommending our online store to your friends and for sharing your LivingStyles shopping experience.
To receive in depth feedback and to have a customer highlight the service our staff have provided is really valued.
Thank you again Sue, please know our team is always here should you need anything in the future.
Have a fantastic day.

Team LivingStyles

Rated 5 out of 5 stars

Purchased this stunning buffet unit…

Purchased this stunning buffet unit after searching in-store and online for the right piece. I felt nervous investing in such an expensive item without seeing it but after speaking to a customer service representative, I was instantly reassured. The quality is better than I could have imagined and friends and family are always asking where I got the piece from. Highly recommend! Thanks team!

28 August 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Leanne,

Thank you so much for your high recommendation.
We are ecstatic to read that your friends and family ask where you purchased your Buffet from, it is a absolutely gorgeous piece.
We appreciate you taking the time to provide feedback and want to thank you again for choosing to shop with LivingStyles.
We hope you have a wonderful day, Leanne.

Kind Regards,
Team LivingStyles

Rated 1 out of 5 stars

Worst customer service ever

Worst customer service I have ever received in my life. If Andy is a representation of this company then I would steer clear. He was VERY rude and dismissive.I am still in utter disbelief in the way I was spoken too and treated. This was my first order and my last.

8 September 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Louise,

Thank you for your review.
We have taken your feedback on and passed this to the relative team to assess. We hold our customer service in the highest regard and take reviews such as yours very seriously.
Thanks Louise, have a great day.

Team LivingStyles

Rated 5 out of 5 stars

Just love this light

Just love this light. Thank you Living Styles. It arrived safely and well packed.

5 September 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Carolyn,

Thanks again for your recent order and for taking the time to provide feedback regarding the light, packing and delivery.
We really appreciate it.
Have a fantastic day, Carolyn.

Kind Regards,
Team LivingStyles

Rated 5 out of 5 stars

Out standing Customer Service

Out standing Customer Service
Andy was simply unbelievable from the first phone call to the actual delivery, he followed through with every promise that he made. It was an absolute pleasure to purchase my bedroom suite.He had a can-do attitude and nothing was too much trouble for him.

29 August 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Anna,

We are delighted to receive your excellent feedback.
We will also be passing this on to Andy.
Thank you for taking the time to provide a review. Have an excellent day.

Warm Regards,
Team LivingStyles

Rated 5 out of 5 stars

Emmerson Oak Timber, 6 Drawer Dresser

I recently purchased an Emmerson Oak Timber, 6 Drawer Dresser (Lime Washed Oak) through LivingStyles, and it is absolutely superb. Just so beautiful and really high quality. And the LivingStyles online staff, (Andy in particular), were incredibly helpful during this process. As it is quite a large purchase, buying online was always going to be risky. As such I requested a warehouse photo, as opposed to just going by the online website photo, to help ascertain actual colour, and no problem, within minutes Andy had sent the requested warehouse photo, along with a very unexpected, but much appreciated, $50 good-will discount! I had emailed a competitor with my questions regarding this product, but unlike LivingStyles, they simply never addressed any of them, much less sent me additional photos & a discount! They also charged almost three times the cost for delivery that LivingStyles charged! I also had concerns re: any type of strong fumigation smell, having had a really bad experience with this in the past, but I was reassured that in the many years of LivingStyles selling this product, not once had there been any issues regarding smell. And sure enough, when the dresser arrived, no issues with smell whatsoever. All up a just a really beautiful, high quality product, and a really positive online purchase experience, as has been the case with all my LivingStyles purchases. Could not recommend this company, or this product, more highly.

26 July 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Rae,

We are thrilled to receive your feedback, especially noting the customer service Andy provided, high quality of the products and the overall positive experience you obtained whilst shopping with us.
We really appreciate you taking the time out of your day to leave a review.
Thanks so much Rae, please know that our team is here for anything you may need in the future.
Have a fantastic day!

Best Wishes,
Team LivingStyles

Rated 5 out of 5 stars

Started out not so good but had a really good end result

I haven't received my item yet and am not sure when I will. I ordered early July and was given a two week range in which my item was going to be despatched. When that wasn't happening I was simply given a new two week date range - no explanation, apology or more concise time when my item is supposedly going to be delivered. The tone of customer service is terse and is generally unhelpful and intent on making you feel stupid.

Edit 3 August 2023:
After contacting Living Styles following the instructions in the reply they left on this review I can report that they quickly solved the issue and were extremely friendly and service oriented in doing so. I was very pleasantly surprised (and have to eat all my words above) and will happily recommend this company as one that is a pleasure to deal with. I'm chalking the initial bad experience up to miscommunication and misunderstandings.

7 July 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

UPDATE:
Hello,
Thank you for providing us with your order information directly so we could assist you further.
We can see the customer service manager has now contacted you and the raised concerns have been resolved.
Thanks again, have a fantastic day.


Hello,
Thank you for your review.
So we can assist you further, can we please request that you contact service@livingstyles.com.au, FAO: The Manager, with your order number in the subject line, and we will call you directly to rectify any concerns.
Thank you, we look forward to assisting you.

Team LivingStyles

Rated 4 out of 5 stars

Product was great Value and well packed

Product was great Value, delivered within 10 days.
Lost one star as delivery driver was to focused on himself rather than the customers needs.

10 July 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello,

Thank you for your review.
We are pleased to know that you found your order to be of great value and well packed. Regarding the delivery driver, we will be passing on your feedback. We certainly aim for a great customer experience.
Thanks, have a great day.

Team LivingStyles

Rated 5 out of 5 stars

Amazing customer service

I purchased 2 prints that unfortunately arrived damaged. After contacting James at customer service, replacement prints were dispatched and received in under a week. Amazing customer service!

Will shop at Living Styles again and have past on my experience to friends

6 July 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Bonita,

Thank you for your review.
We are so pleased that James could swiftly organise the replacements and appreciate you sharing your experience.
We look forward to your return to our online store.
Have a fantastic day, Bonita.

Kind Regards,
Team LivingStyles

Rated 5 out of 5 stars

Website was easy to navigate and search…

Website was easy to navigate and search for items. Ordering and payment was easy. Delivery was great. received a phone call to inform the driver was on his way. Quality of furniture is good. Well packed, no damages. Very happy customer.

6 July 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Michelle,

Thank you so much for taking the time to provide feedback regarding your recent order with us, we truly appreciate it.
Have a fantastic afternoon, Michelle.

Best Wishes,
Team LivingStyles

Rated 1 out of 5 stars

Avoid!!

Ordered and paid for 2 shelving units. After 6 weeks no communication from Living Styles. After enquiring on order status was informed the factory is not making the shelving units now. The worst company I have ever delt with. Avoid at all costs

3 July 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Craig,

Thank you for your review.
We are extremely sorry to read of your experience and stress that this is not what we want for our customers. We take matters such as this very seriously. We can see that the Customer Service Manager has contacted you directly to discuss this further and offered solutions.
Again, we sincerely apologise.
Thanks Craig, have a great day.

Kind Regards,
Team LivingStyles

Rated 5 out of 5 stars

Great experience full stop!

Great experience from placing my order to receiving it. Super quick and the product is exactly what I expected.

29 June 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Helen,

It is great to receive your outstanding feedback.
Thanks again for shopping with LivingStyles and we hope to have you return to our online store again in the future.
Have a great day, Helen.

Warmest Regards,
Team LivingStyles

Rated 5 out of 5 stars

Great service

Great service, quick turnaround

29 June 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Auggsie,

We are thrilled to receive your review.
Thank you for taking the time to provide feedback regarding your recent shopping experience with us.
Have a great day.

Team LivingStyles

Rated 5 out of 5 stars

I’m very happy with my purchase

I’m very happy with my purchase.
Quality products.
Communication was great
Fast delivery

11 June 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Michelle,

Fantastic! We are so pleased to receive your feedback.
Thank again for shopping with us.
Have wonderful afternoon, Michelle.

Best Wishes,
Team LivingStyles

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