The order took forever to arrive and we were in dedsperate need of it, much longer than the time stated on the website. I ordered from LiveOak because your price was far better than Amazon's. However... See more
Company replied
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The order took forever to arrive and we were in dedsperate need of it, much longer than the time stated on the website. I ordered from LiveOak because your price was far better than Amazon's. However... See more
Company replied
I could not believe how quickly the lift arrived or how perfectly it was packaged. I now have peace of mind when home or when I have to leave my husband for short periods. We had to call 911 the la... See more
Company replied
Andy was fantastic! I called him Friday (12/17) about noon his time to order an indeelift. He had it picked up by FedEx (ground) by 1:30 pm for deliver by the following Thursday (Atlanta to Phoen... See more
I’ve been looking a long time for a solution to help my husband up when he falls. Most products are very costly. The ResQ steps are our perfect solution! He has paralysis on one side but has no pr... See more
Company replied
LiveOakMed empowers caregivers with products that provide safety and independence. With home modification and fall prevention strategies, our team has the right tools to help provide peace of mind.
Lake Lure, United States
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Thank goodness, my Lifting Machine worked. Now I have a way to get up if I fall since I live alone.
In shopping for the item I purchased Live Oak Med had the best price and free shipping. To make the purchase better they have already shipped the item just 2 days later.
The customer service is excellent! With everything going on with Xmas around the corner and everything going on with the virus and all Andy answered every question I had about the product and helped getting it shipped out as soon as possible. When I was looking to purchase the lift I looked at four or five sites and they either didn’t know anything about the product or didn’t even bother to return my phone calls or emails. Andy went out of his way to inform me about the product and answer all my questions. Thanks! A+++ company and employees!
This order was filled promptly and the price is competitive.

Reply from Liveoakmed
Attentive and informative on their product and answered all my questions. Order was processed expeditiously.

Reply from Liveoakmed
Great product and service. Only improvement would have been to recognize us as repeat customers. Maybe some sort of thank you or discount.

Reply from Liveoakmed
Have not received the lift yet, but the attention we got pre-sale was wonderful, lots of communication . We are Canadian buyers from an American company, they answered all of our questions very quickly about everything including the
shipping, which is free. We could not find a Canadian dealer, Live Oak Med was so helpful and we looking forward to our delivery.
Order was shipped promptly and received in excellent condtion

Reply from Liveoakmed
Reviewing Liveoakmed and reviewing the product Indeelift are 2 different things. So far we haven't had to use the device Indeelift, but it seems to be a good product. We bought it hoping we would not need it, but it is good to have when someone deals with frequent falling especially while it is more dangerous to call first responders during a virus pandemic. I will review Indeelift when we have used it. Now to Liveoakmed: Their service and help were extraordinary. They answered all my questions and helped me through the ordering process and delivery was prompt.

Reply from Liveoakmed

Reply from Liveoakmed
Everything went very well and professional. My salesman, i think, andrew, was excellent. Very happy with lift

Reply from Liveoakmed
Fast service! Very excited to have the unit and hope to never have tp use it!

Reply from Liveoakmed
Very good experience. Fast shipping. Very satisfied with lift. Would definitly do business with them again.

Reply from Liveoakmed
The small shipment came in 2 different packages. It was a little confusing but everything else went great.

Reply from Liveoakmed
Quick and easy ordering, also fast response letting me know the status of the order.

Reply from Liveoakmed
This s a big investment and I am a picky person. The thorough replies to my questions and ease of completing the process helped me make a serious investment with more confidence.
While checking on other options (online and brick/mortar sales) I found the most reliable and reputable to be Live Oak Med.

Reply from Liveoakmed
I went online first to ask abt shipping times. Was told 2-3 days. I needed this quickly. When after a couple of days I noticed it hadn’t been processed I started to ask Amazon pay. The reason I went with this company was to get it quickly. Which did not happen. Epic fail.

Reply from Liveoakmed
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