Liveoakmed Reviews 

110
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

The order took forever to arrive and we were in dedsperate need of it, much longer than the time stated on the website. I ordered from LiveOak because your price was far better than Amazon's. However... See more

Company replied

Rated 5 out of 5 stars

I could not believe how quickly the lift arrived or how perfectly it was packaged. I now have peace of mind when home or when I have to leave my husband for short periods. We had to call 911 the la... See more

Company replied

Rated 5 out of 5 stars

Andy was fantastic! I called him Friday (12/17) about noon his time to order an indeelift. He had it picked up by FedEx (ground) by 1:30 pm for deliver by the following Thursday (Atlanta to Phoen... See more

Rated 5 out of 5 stars

I’ve been looking a long time for a solution to help my husband up when he falls. Most products are very costly. The ResQ steps are our perfect solution! He has paralysis on one side but has no pr... See more

Company replied

Company details

  1. Medical Equipment Supplier

Written by the company

LiveOakMed empowers caregivers with products that provide safety and independence. With home modification and fall prevention strategies, our team has the right tools to help provide peace of mind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

110 reviews

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4.7

All reviews

(110)

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Rated 5 out of 5 stars

Peace of mind delivered fast and efficiently.

I could not believe how quickly the lift arrived or how perfectly it was packaged. I now have peace of mind when home or when I have to leave my husband for short periods. We had to call 911 the last few times he fell. This will be a blessing since he can slide or roll over to it and use the lift himself or I can help when I am with him. It is SUPER STURDY Like Hospital grade. Well worth the cost. It worked right out of the box plus it was so simple to put the few pieces together. (wheels and handles just went right on). It is small enough to store in a hall closet or in a corner. Thanks for offering such an amazing product and taking such care in getting it to us so fast.

2 December 2022
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Reply from Liveoakmed

Fantastic! Glad it is helping!

Rated 3 out of 5 stars

The order took forever to arrive and we…

The order took forever to arrive and we were in dedsperate need of it, much longer than the time stated on the website.
I ordered from LiveOak because your price was far better than Amazon's. However, the monitor was not what needed to be replaced; the transmitter needed to be replaced. Because of your return policy of nothing less than $30, I am stuck with a brand new monitor and don't need it, because my original one works. I think your return policy should be reviewed.

28 November 2022
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Reply from Liveoakmed

I am sorry to hear about your experience. We checked our service logs and have no records of an issue. Please feel free to contact our service line or send us an email.

Rated 5 out of 5 stars

Helpful delivery man.

The delivery man was terrific. He offered to bring in the lift and took it to the room we showed him. As two people with physical challenges, that was really helpful!

5 October 2022
Rated 5 out of 5 stars

Indeed Lift is Better Than Expected

I needed a lift for an elderly relative who has experienced frequent falls. After researching several, I purchased the lift from Liveoakmed. I connected via chat with a customer service rep who answered all of my questions and even reassured me of the shipping and delivery dates--which were right on time. The lift was super easy to set up and it works as advertised. Good item and even better customer service.

3 September 2022
Rated 5 out of 5 stars

This Thing Works!

I use a wheelchair and am a 78-yr-old woman. I cannot get up if I am on the floor. The IndeeLift works as advertised (got on the floor and tried it) and I felt confident using it. No more arguments with my 75-yr-old spouse. No more 911 calls. The only negative I can say is where do I put it. It's big and somewhat ugly, well, industrial looking. It is a very good purchase for me. It arrived on time and was simple to assemble.

20 June 2022
Rated 5 out of 5 stars

Great experience in making phone order…

Great experience in making phone order for Ideelift. They said the product would ship immediately. The person I talked to was well informed about the product and about the details for ordering and delivery. He also answered questions about using and servicing the product. I am happily anticipating the arrival of the lift tomorrow.

30 March 2022
Rated 5 out of 5 stars

Pleased with the delivery time and ease…

Pleased with the delivery time and ease of setting up the Indee Lift. Took more time to break down the cardboard for recyclng!

Spouse had three falls over the past 1 and 1/2 years requiring outside assistance. This lift is going to ease my anxiety in a tremendous way.

Thank you very much! Bobbye Deckard

19 March 2022

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