Ordered an fx impact m3 magazine on back order. Livens arranged for this to be delivered to me direct from SGC to speed up delivery. Although it took a little longer than hoped I put this down to the... See more
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Livens LTD is a specialist retailer based in Burton upon Trent, Staffordshire, UK, offering a comprehensive range of firearms, air rifles, and related accessories. Our diverse selection caters to various applications, including hunting, sport shooting, and recreational use. We are dedicated to guiding customers in selecting the right firearm or airgun tailored to their specific needs, all while ensuring full compliance with UK firearms legislation and prioritising safety. Beyond firearms and air arms, Livens LTD provides expert services such as firearm servicing, repairs, and maintenance. Our store also stocks a wide array of accessories, including ammunition, optics, hunting apparel, and cleaning equipment. We are committed to delivering quality products and exceptional customer service to meet all your shooting and outdoor needs.
Contact info
High Street 101, DE14 1LJ, Burton-on-Trent, United Kingdom
- livens.co.uk
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Great company to deal with
Great company to deal with, I always ring up before purchasing to make sure the item I'm after is in stock. Their goods are always priced good. Service is excellent, always have time for me. A pleasure to deal with.
royal mail gave a delivery date of today am… but failed to deliver
royal mail gave a delivery date of today but failed to deliver the late this afternoon sent an e-mail saying i had ask them not to deliver today and they will try another day! they lied i sat in all day waiting for my parcel. not your fault but dont use royal mail if i ever order from you again
Quick and easy
Quick and easy have had dealings with them before very good how things should be done
It was easy to make a purchase format…
It was easy to make a purchase format was easy to follow and enjoyed the experience
Expert service paired with speedy…
Expert service paired with speedy online order delivery. Though the shop is small, the inventory is vast and impressive!
Items advertised were actually in…
Items advertised were actually in stock, quick delivery.
Great bipod
Great bipod, well engineered smooth leg extensions can’t fault it, fast delivery from from Livens would definitely use this company again.
Great service on what I ordered NOT on other items sent not ordered
Great service on the Birchwood Casey barricade.....BUT you have also sent me 500 Rifle Bullets plus another 100 .22 bullet heads!!!!! I have not paid or ordered these...I have rung you but no one answers the phone and left a verbal message.... and also an SMS message and NO response !!!
Better price than elsewhwere
Better price than elsewhwere. Item arrived well packed, & undamaged.

Reply from Livens LTD
I ordered a product which was due to…
I ordered a product which was due to arrive in 3-5 working days. It has been almost 5 weeks now and the product has still not arrived. I have phoned Livens and was told that they will investigate and get back to me. I have heard nothing neither by email or phone call and I have phoned constantly to find out what the problem is. The call constantly rings to answer machine.

Reply from Livens LTD
Always a great experience
Always a great experience visiting the shop, the very helpful friendly staff can't do enough, the vast experience of the shooting industry shows through their advice and support.
Can't recommend them enough, Roger in particular 👍

Reply from Livens LTD
Excellent Service....
Thanks so much for the great communication and really speedy service. Keep up the great work. Thanks.

Reply from Livens LTD
Very knowledgeable service
Very knowledgeable service. Fast delivery of on line orders. Small shop but BIG stock!!

Reply from Livens LTD
Ordered a couple of tins of .22…
Ordered a couple of tins of .22 pellets. Very well wrapped so no pellet skirt damage occurred. Will use the hem again.

Reply from Livens LTD
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