Livens LTD Reviews 

198
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive quickly and products are carefully packaged, making the entire online shopping process exceptionally smooth and reliable. Many people also appreciate the remarkably helpful staff who always provide prompt communication, friendly assistance, and expert advice on a wide range of shooting supplies. However, some reviewers were not happy with delivery delays, noting that certain parcels took many weeks or much longer than expected to finally arrive at their destination. A few shoppers also experienced occasional communication issues or order mix-ups when trying to contact support for assistance with shipping problems.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting swift shipping times and... See more

Service

Consumers find service to be positive, highlighting prompt postage, fair prices, and helpful, courteous... See more

Product

Customers consistently note positive experiences with product, highlighting the great selection of items... See more

Order

Customers report overall satisfaction and positive experiences with the online order process. Reviewers... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, courteous, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered an fx impact m3 magazine on back order. Livens arranged for this to be delivered to me direct from SGC to speed up delivery. Although it took a little longer than hoped I put this down to the... See more

Rated 5 out of 5 stars

Prompt service, even though I ordered on a Sunday evening, my MDT Peanut Bag was in the post next morning. On the occasions I have visited the well stocked shop, they have always been keen to help.

Rated 5 out of 5 stars

I've ordered a few products off Livens LTD and never had a problem. Ordering was easy and straightforward, product was as described and excellent quality. Delivery was fast and delivered within the t... See more

Rated 5 out of 5 stars

Excellent company especially as they were the only ones had my item in stock. Easy payment and fast shipping, well packaged.


Company details

  1. Gun Shop

Written by the company

Livens LTD is a specialist retailer based in Burton upon Trent, Staffordshire, UK, offering a comprehensive range of firearms, air rifles, and related accessories. Our diverse selection caters to various applications, including hunting, sport shooting, and recreational use. We are dedicated to guiding customers in selecting the right firearm or airgun tailored to their specific needs, all while ensuring full compliance with UK firearms legislation and prioritising safety. Beyond firearms and air arms, Livens LTD provides expert services such as firearm servicing, repairs, and maintenance. Our store also stocks a wide array of accessories, including ammunition, optics, hunting apparel, and cleaning equipment. We are committed to delivering quality products and exceptional customer service to meet all your shooting and outdoor needs.


Contact info

  • High Street 101, DE14 1LJ, Burton-on-Trent, United Kingdom

  • livens.co.uk

4.7

Excellent

TrustScore 4.5 out of 5

198 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(198)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant Gun Shop

Brilliant gun shop, very helpful staff, replied to emails quickly. Smooth, quick service purchasing a firearm and having it sent by RFD with plenty of updates provided.

5 January 2026
Rated 5 out of 5 stars

Ordered an fx impact m3 magazine on…

Ordered an fx impact m3 magazine on back order. Livens arranged for this to be delivered to me direct from SGC to speed up delivery. Although it took a little longer than hoped I put this down to the time of year and SGC not Livens (and it arrived on Christmas eve :-) . All communications around my order were dealt with promptly and professionally. I would definitely recommend ordering for Livens gun shop.

1 December 2025

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