Livens LTD Reviews 

195
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the remarkably fast shipping and the careful packaging that ensures products arrive in perfect condition. Purchasers often share that the online ordering process is completely smooth, straightforward, and backed by competitive prices. Buyers also appreciate the exceptionally helpful staff members who provide prompt guidance and expert advice whenever needed. However, some people mentioned encountering frustrating delivery delays, noting that certain parcels took weeks to arrive or experienced unexpected courier errors. A few shoppers also described occasional communication hurdles when trying to resolve fulfillment mistakes or waiting around for missing items.

What people talk about most

Delivery service

Customers consistently report satisfaction and positive experiences with delivery service. Reviewers... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and helpful staff. Reviewers... See more

Product

Reviewers mention positive feedback about product quality, noting items arrive as described and in excellent... See more

Order

Customers consistently note positive experiences with order processes, highlighting simple online systems and... See more

Staff

Users describe positive interactions with staff, highlighting courteous, friendly, and very helpful service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered an fx impact m3 magazine on back order. Livens arranged for this to be delivered to me direct from SGC to speed up delivery. Although it took a little longer than hoped I put this down to the... See more

Rated 5 out of 5 stars

Prompt service, even though I ordered on a Sunday evening, my MDT Peanut Bag was in the post next morning. On the occasions I have visited the well stocked shop, they have always been keen to help.

Rated 5 out of 5 stars

I've ordered a few products off Livens LTD and never had a problem. Ordering was easy and straightforward, product was as described and excellent quality. Delivery was fast and delivered within the t... See more

Rated 5 out of 5 stars

Excellent company especially as they were the only ones had my item in stock. Easy payment and fast shipping, well packaged.


Company details

  1. Gun Shop

Written by the company

Livens LTD is a specialist retailer based in Burton upon Trent, Staffordshire, UK, offering a comprehensive range of firearms, air rifles, and related accessories. Our diverse selection caters to various applications, including hunting, sport shooting, and recreational use. We are dedicated to guiding customers in selecting the right firearm or airgun tailored to their specific needs, all while ensuring full compliance with UK firearms legislation and prioritising safety. Beyond firearms and air arms, Livens LTD provides expert services such as firearm servicing, repairs, and maintenance. Our store also stocks a wide array of accessories, including ammunition, optics, hunting apparel, and cleaning equipment. We are committed to delivering quality products and exceptional customer service to meet all your shooting and outdoor needs.


Contact info

  • High Street 101, DE14 1LJ, Burton-on-Trent, United Kingdom

  • livens.co.uk

4.8

Excellent

TrustScore 5 out of 5

195 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(195)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, ordered late on Tuesday night and it was delivered by lunchtime Thursday. The MDT field stock is great. A noticeable tightening of my groups.

26 May 2026
Rated 5 out of 5 stars

Great customer service.

Great customer service.i ordered the wrong part from there online store.Phoned up and explained my mistake, returns delivery note email to me then the correct part for my rifle sent out next day at no extra charge.Brillint service I will definitely be using there service's again.Great

19 May 2026
Rated 5 out of 5 stars

Great service as always

Livens are great.

Plenty of items in stock and always do their best to fulfil an order including recently sending me an item directly from their stockist to speed things up

26 May 2026
Rated 5 out of 5 stars

I ordered a 44” Buffalo river gun bag…

I ordered a 44” Buffalo river gun bag which I’m sure your site said it was in stock. Then received a call form you saying it wasn’t in stock. The caller was very helpful and pleasant I must say. So I went for the 46” in the end. Then received a email saying it was on its way. I’m very impressed!! with your customer service. Will shop with you again.

25 May 2026

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