Ordered an fx impact m3 magazine on back order. Livens arranged for this to be delivered to me direct from SGC to speed up delivery. Although it took a little longer than hoped I put this down to the... See more
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Livens LTD is a specialist retailer based in Burton upon Trent, Staffordshire, UK, offering a comprehensive range of firearms, air rifles, and related accessories. Our diverse selection caters to various applications, including hunting, sport shooting, and recreational use. We are dedicated to guiding customers in selecting the right firearm or airgun tailored to their specific needs, all while ensuring full compliance with UK firearms legislation and prioritising safety. Beyond firearms and air arms, Livens LTD provides expert services such as firearm servicing, repairs, and maintenance. Our store also stocks a wide array of accessories, including ammunition, optics, hunting apparel, and cleaning equipment. We are committed to delivering quality products and exceptional customer service to meet all your shooting and outdoor needs.
Contact info
High Street 101, DE14 1LJ, Burton-on-Trent, United Kingdom
- livens.co.uk
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I just wanted to let people know how…
I just wanted to let people know how pleased I am after speaking to a member of staff at liven,s today, the problem I had was only a door lock being very hard to unlock, but after numerous attempts to fix it I ended up ringing liven,s with the thought of paying for an expensive call-out fee plus the cost of the job, but he told me to try a couple of things first.the door is now working perfect at no charge at all , very much appreciated for the advice and also nice to feel you can trust the tradesman, many thanks.

Reply from Livens LTD
Best Gunship around
I've been using Livens since 2018,and I can honestly say it's one of my favourite shops.
All the staff I've dealt with are spot on nothing is too much trouble and the atmosphere is relaxing but professional,I can highly recommend Peter and his workforce for all your shooting needs.

Reply from Livens LTD
UNFORTUNATELY I couldn't recommend, I live in Northern Ireland, but £20 to send 2 tiny snap caps that would weigh no more than 1 ounce and fit in a tiny envelope is extortionate I'm sorry..
UNFORTUNATELY I couldn't recommend, went to order 2 small Snapcaps price£13.50 but when I put in my address which is in the U.K just like there shop, postage for 2 small Snapcaps was £20 😂😂 ended up as you can imagine buying exactly the same brand from another shop 1967Spud with a more reasonable postage of £5.
No one likes being ripped off

Reply from Livens LTD
Great Shop
Visited their shop twice, bought a rifle on both occasions. Customer service was good and it's a great shop.

Reply from Livens LTD
FX Paradise
Wow I was in my FX element. Great guys managing to work in hard times. Not cheap or discounts unfortunately after spending 2.5k +. Got what I wanted and no Bu—-it saying they have it or can get it. Deffo a place for me from now on. Big thanks 🙏

Reply from Livens LTD
Absolutely shocking disgusting service
Absolutely shocking disgusting service. Bought a brand new rifle, faulty from day one. All they could say was phone the importer, so I did. Well, 6 months later I was still waiting to have it sorted. In the end I had to issue proceedings against them to get my money back. I had to settle with a loss of £600 as I couldn't wait another 6months to a year for a hearing. They lied & lied & lied, weren't interested in sorting the issues out. Spending almost £2500 & this is how you get treated. Worst customer service ever. Deserve to go bust
A total Aladdin's cave for shooting…
A total Aladdin's cave for shooting enthusiasts, they stock just about everything you would ever need. Special thanks to Pete who dealt with me in a very patient and understanding manner, offering good advice and ultimately giving me an excellent deal. Cannot praise highly enough and will certainly be visiting again and spreading the word of how good they are. Thanks once again for such outstanding service and time spent sorting out my requirements. Will enjoy sighting in my new Kral Puncher Knight and Weirauch HW97.

Reply from Livens LTD
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