I had some trouble with the product I purchased since it wasn't an active code. However, overall got a working code in the end but it took a few days emailing support. 4/5 stars, but it's a great and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Found it a bit confusing while placing my order, probably did something wrong and did not receive the giftcard I purchased. Just dropped it at first, but then got in contact with customer service ten... See more
Company replied
Easy to order but the waiting process for online codes seems a bit erratic. One code arrived immediately, another pending code was cancelled and then arrived after a few hours. Not yet tried the code... See more
Company replied
Bought 12 months Game Pass Ultimate, about 30 minutes later I got an e-mail that my codes were ready. Had trouble redeeming one code and contacted customer service who were very kind and helpfu... See more
Company replied
Company details
About livecards.net
Written by the company
Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.
Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.
We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.
Our team is committed to:
- Secure and reliable transactions
- Competitive pricing
- Fast digital delivery
- Responsive customer support
- A growing catalog of trusted digital products
Customer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.
Serving Customers Worldwide
Written by the company
- Digital products accessible across the globe.
- Our goal is to provide customers worldwide with convenient access to digital products through a smooth and efficient purchasing experience.
Instant and Free Digital Delivery.
Product Satisfaction Guaranteed.
Need assistance with your order or have questions? Our dedicated customer support team is here to help whenever you need assistance. Speak with real human agents through live chat, phone, email, or traditional mail.
Contact info
1 Raffles Place #40-02,, One Raffles Place, 048616, Singapore , Singapore
- +448081640707
- support@supportprofessionals.net
- livecards.net
3.8
Great
34K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from livecards.net
Hello Elis Kants,
Thank you for your wonderful feedback!
We’re happy to hear that you’re satisfied with the great prices, fast delivery, and smooth experience. Providing reliable service without any hassle is exactly what we aim for!
Sincerely,
Sofiya
Always a quick delivery.
Always a quick delivery.
Usually within minutes, sometimes you need to wait a little bit.
Definately a great website
28 March 2026
Reply from livecards.net
Hello Floris,
Thank you so much for your kind words!
We’re really glad to hear you’re enjoying the fast delivery—getting your orders to you quickly is always our top priority. While there may be the occasional short wait, we’re constantly working to keep things as fast and smooth as possible.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
Sincerely,
Sofiya
Net Good
Good morning. I purchased a Windows 10 activation key from you, and it turned out that the key had already been used. You requested screenshots, which I sent, but then you said they were unsuitable. I provided replacements as requested, and you showed me a mobile activation method, but the voice response was in English and Dutch, and we couldn't understand what was required due to the speed of the speech. Then, I tried a game to verify that we weren't robots, and the screen went blank. I expected a response today, but unfortunately, I haven't received one. How can I continue to deal with you?
Although the price is reasonable, the service is poor and complicated. Omar Hussein
31 March 2026
Reply from livecards.net
Hi Omar,
We have reviewed your case and can see that our team has been actively providing steps from Windows Support to assist you. We sent a replacement code to your email an hour ago—please check your inbox, spam, or junk folder.
We are waiting for your update via email so we can ensure your Windows is fully activated.
Regards,
Nico
Easy ordering process
Easy ordering process, and good prices. Would be good if Apple pay was also supported.
29 March 2026
Reply from livecards.net
Hi David,
Thank you so much for your kind words! We're really glad to hear that you found our ordering process easy and our prices competitive—that means a lot to us.
We also appreciate your suggestion about adding Apple Pay support. It's great feedback like this that helps us improve, and we'll definitely pass this along to our team as we continue to enhance our payment options.
Thanks again for taking the time to share your experience. We hope to serve you again soon!
Best regards,
Olivia
Just fine and fast
28 March 2026
Reply from livecards.net
Dear Fred Veerhuis,
Thank you for your feedback! We’re glad to hear everything went smoothly and quickly. We truly appreciate and look forward to assisting you again in the future!
Warm regards,
Lucia
Reply from livecards.net
Dear Customer,
Thank you for the 5-star review!
We are glad to hear that you found our service reliable. We strive to provide a seamless experience for all our customers and look forward to serving you again soon.
Best regards,
Nico
Card i noth fore me
Card i noth fore me. Pepol ask fore help online. Somthime i help. Familie ho dont hawe food
24 March 2026
Reply from livecards.net
Hello Thor Einar Schjølberg,
We understand that you purchased this card to help others, and we appreciate your concern.
Upon review, we confirm that your order was successfully processed and sent immediately following your payment on 22-03-2026 at 21:27:44.
We have no record of a support request or chat from you regarding this issue. However, we have just sent you an email to follow up. Please reply to that email with more details so we can investigate exactly what happened and assist you further.
Best regards,
Nico
Reply from livecards.net
Dear Alberto Aceti,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you find our service fast and secure, and we truly appreciate your 5/5 rating and recommendation. It means a lot to us.
If there’s ever anything we can assist you with, feel free to reach out—we’re always here to help.
Kind regards,
Olivia
Reply from livecards.net
Dear Maimie Ferguson,
Thank you for your kind feedback!
We’re very happy to hear that you’ve consistently had a good experience with us. Your continued trust and satisfaction mean a great deal to our team.
If there’s ever anything we can do to make your experience even better, please don’t hesitate to let us know.
Kind regards,
Olivia
Only problem I've had was the time it…
Only problem I've had was the time it has taken for me to get code. Otherwise great
22 March 2026
Reply from livecards.net
Dear Shari,
Thanks for the feedback! We’re happy you had a great experience overall.
We’re sorry for the slight wait on your code. This was due to our standard verification process. We are always working to make this process even faster for your future orders!
Happy gaming!
Best regards,
Arthur
We can't sell out cards
We can't sell out cards
We can not return the card if is it necessary
18 March 2026
Reply from livecards.net
Hi Ella,
I’m so sorry to hear you’ve had a difficult experience. We’d love to look into this and make things right for you as quickly as possible!
Could you please share a few more details about your concern? To protect your privacy, please feel free to reach out to us directly via email. Our team is standing by to help!
Best regards,
Arthur
Reply from livecards.net
Hi Hans Martin Gulliksen,
I’m so sorry to hear about the situation with your code.
Could you please let us know a bit more about what happened? We want to make sure we have the full story. Currently, our records indicate that the code has already been unlocked and viewed, so your feedback is very important for our next steps.
Thank you for your patience while we look into this for you.
Warm regards,
Arthur
nice.A very pleasant shopping experience
18 March 2026
Reply from livecards.net
Dear Lipceac,
Thank you so much for the 5-star rating! We’re thrilled to hear that you had such a pleasant shopping experience with us. We look forward to serving you again soon!
We wish you a pleasant day ahead.
Best regards,
Arthur
Setting up profile & product selection…
Setting up profile & product selection easy.
Payment procedure un complicated.
Selections delivered quickly and after care helpful.
19 March 2026
Reply from livecards.net
Hi Christopher Tyler,
Thank you so much for your kind feedback!
We’re delighted to hear that you found the profile setup and product selection process easy, and that the payment procedure was straightforward. It’s also great to know your selections were delivered quickly and that our aftercare support met your expectations.
Providing a smooth and reliable experience from start to finish is very important to us, so your comments truly mean a lot. We’ll be sure to share your feedback with the team.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Warm regards,
Olivia
Reply from livecards.net
Hello Steven Wharton,
Thank you so much for your kind words!
We're delighted to hear that you found the ordering process easy and that your delivery arrived promptly. Providing smooth service from start to finish is something we strive for, so it’s great to know we met your expectations.
If there’s ever anything more we can do for you, please feel free to reach out. We truly appreciate your support and look forward to serving you again.
Best regards,
Olivia
Reply from livecards.net
Hello Geert D.B,
Thank you for your great feedback! We're thrilled to hear that you found a super deal. We always aim to provide the best value possible, and it's wonderful to know you had a positive experience.
We truly appreciate you taking the time to share your thoughts and look forward to serving you again.
Best regards,
Olivia
PSN voucher code had already been redeemed...
Just made a purchase for a UK PSN voucher (30 GBP) and was sent two codes - one for 10 GBP and another for 20 GBP. The 10 GBP code worked fine but the 20 GBP code has already been used.
Not a good look at all. Hopefully they will resolve it and I will update my review accordingly
Update 16th March 2026: 48 hours after purchase, LiveCards have not provided the 20GBP code that I paid for and I’m now having to initiate a chargeback through my credit card company.
My honest advice to you all out there is to avoid Livcards.net
13 March 2026
Unprompted review
Reply from livecards.net
Dear Adam,
We’re sorry to hear about the issue with the voucher code. This is certainly not the experience we want for our customers.
Please provide your order number so we can check the 20 GBP code immediately and resolve the situation as quickly as possible.
We appreciate your patience and look forward to assisting you.
Update: We sincerely apologize for the frustration this has caused; it was never our intention to disappoint you.
We have received an update from our supplier regarding your case. I have sent a priority email to your inbox with a resolution to settle this immediately. Please review that email so we can complete the solution for you.
We are fully committed to resolving this and look forward to your response via email. - Nico
Update: We have successfully processed a refund for the specific product to resolve this issue. We apologize for any inconvenience and are always here to help if you need further assistance. - Nico
Warm regards,
Lucia
It works!
It works. Skeptical at first but they delivered and my code worked :). Paying a better price is always a WIN!
12 March 2026
Reply from livecards.net
Dear Erick,
Thank you for your feedback.
We truly appreciate your trust despite the initial hesitation, and we are glad to hear that the code worked successfully for you. It’s great to know that you found value in the price as well. Should you need any assistance in the future, please feel free to reach out.
Warm regards,
Lucia
One out two was useless
One out two was useless. Had been used before.
The same the only time previously when I bought a gift card from ’L’
12 March 2026
Reply from livecards.net
Dear Curt Bengtson,
Thank you for bringing this to our attention, and we sincerely apologize for the frustration this has caused. This is certainly not the experience we want for our customers. We have already sent a follow-up email to you to gather more details so we can resolve this matter as quickly as possible. We look forward to getting this sorted out for you immediately.
We will be waiting for your answer.
We still wish you a good day!
Warm regards,
Gray
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.