Live and Learn Consultancy Reviews 

281
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company and praise the exceptional professional training sessions. Customers frequently mention that the instructors are extremely knowledgeable, welcoming, and exceptionally skilled at keeping everyone actively involved. Many people feel that the trainers bring a wonderful sense of humor and genuine care to every single workshop. Participants truly appreciate the practical examples and interactive formats which make the learning process both enjoyable and fun. Consumer feedback shows that these well-organized programs offer fantastic flexibility for front-line teams and management staff alike. Reviewers consistently note that these courses deliver valuable takeaways that successfully boost confidence and improve workplace communication skills.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that trainers are knowledgeable,... See more

Service

Reviewers mention positive feedback about service, noting that training sessions are well organised,... See more

User experience

Reviewers highlight positive aspects of user experience, describing the training as highly engaging,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul from Live and Learn Consultancy delivered an Advanced Communication Skills session to our team. There were quite a few of us, with several team members joining remotely, but Paul made sure we... See more

Company replied

Rated 5 out of 5 stars

Our management team attended a two day session on anti harassment, in response to upcoming changes in law in October 2026. The feedback was that these sessions were very informative, engaging and t... See more

Company replied

Rated 5 out of 5 stars

Richard delivered a really engaging Customer Service Training course that I attended with two colleagues. We all thoroughly enjoyed the day – the course itself was excellent, and from start to finish... See more

Company replied

Rated 5 out of 5 stars

Project Management course. Excellent delivery, good flow and very engaging. Lucas Da Silva certainly knows his stuff and how to empower the candidates to get involved. This was a well spent day with p... See more

Company replied


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Consultant
  4. Training Centre

Written by the company

Live and Learn Consultancy is a highly rated national training provider, known for delivering impactful soft skills training courses that boost employee performance and workplace effectiveness. Trusted by organisations and professionals across the UK, Europe, and beyond, we’ve built a strong reputation for helping teams grow through practical, results-driven learning solutions. Ready to upskill your team? Our 1-day In-House Training Courses are designed to quickly enhance your employees’ soft skills and drive real workplace results. Most Popular 1-Day Courses Management Skills | Leadership Skills Training | Building High Performing Teams | Customer Service Training | Stress Management at Work | Time Management Skills | Confidence Building for Staff | Emotional Intelligence | Face to Face Sales Skills | Telephone Sales Training | HR Skills for Managers | Appraisal Skills Training | Discipline and Grievance | Interview Skills | Recruitment & Selection | Menopause Training for Managers | Equality, Diversity & Inclusion | Train the Trainer | Advanced Communication | Communication Skills in the Workplace | Conflict Resolution | Dealing with Difficult People | Presentation Skills Training | How Do our Courses Work? Free training consultation Flexible delivery options – in-person or virtual Customised course design available Dates to suit your schedule Certificate of achievement included

We Empower Your Team with New Skills

Written by the company

The UK's Leading Training Provider
Ready to optimise your workplace performance? We deliver a range of courses to all companies in the UK some of which include; ✔️ Leadership & Management ✔️ Customer Service ✔️ Communication ✔️ Sales Skills ✔️ HR ✔️ Mental Well-Being. Live And Learn Consultancy are a leading UK training provider which has been supporting organisations & learners with educational resources for over 10 years. Learning and development is our true passion, our specialist trainers are committed to delivering our clients a superior training experience.
Key Attributes
✔️ Face to Face or Virtual ✔️ Over 20 years experience ✔️ Tailored training.

Contact info

5.0

Excellent

TrustScore 5 out of 5

281 reviews

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5.0

All reviews

(281)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Live and Learn Consultancy Dealing with Difficult People

Live and Learn Consultancy delivered an interactive and informative course Dealing with Difficult People for a range of staff in our diverse team that interact with staff and customer issues. The team all enjoyed the course and many are putting into practice the tips and techniques gained from the training.

15 June 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Managers skill training

Both Paul Kitchen and Ian Coxan delivered 2 fantastic
full day Managers skills training course in house. The staff feedback was really positive and the booking process was seamless with fantastic communication throughout.

18 May 2022
Unprompted review
Rated 5 out of 5 stars

Great course and service

I would like to provide some feedback based on some recent First Line Managers courses. Simon has been a great Trainer during the 3 workshops, Simon is always professional, motivated, and informative on all sessions and has kept the group of delegates interested and engaged and allowed them to take information and understand how this can be used to support them in their Leadership roles.

Simon has also taken the time to contact me prior to each workshop, to find out what changes or projects we have going on in the Society so he can apply the activities to these changes, this has helped bring the theories and techniques to life.

It has been a pleasure to attend the sessions with Simon and I would also like to thank you for all your help and support with resources and amendments of bookings.
Many thanks
Katrina Stewart
( Management Development Consultant)
@ Monmouthshire Building Society

17 May 2022
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

HI Katrina, Simon is blown away by your training review, we are all so pleased you thoroughly found the Management Training engaging and valuable.

Hope you all have a great week :)

Rated 5 out of 5 stars

Highly recommended!

We were visited by Jamie, one of their consultants for two days of training. Absolutely phenomenal, not only did he keep us engaged, he changed the view sets of members that have over 10+ years in customer service + sales. I recommended these courses for those learning, increasing or refreshing their skillsets.

26 April 2022
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

We are so pleased you found your Customer Service & Sales Training Courses to be engaging Jon! Hope you all have a great week.

Rated 5 out of 5 stars

A very positive experience

We had a very positive experience using Live and Learn Consultancy for the first time. We contacted them after an alternative provider was unable to deliver the training within our timescale. Live and Learn was flexible and accommodating, and delivered the training in a professional and friendly manner, providing us with useful tools to use in both our work and personal lives.

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Invaluable Team Leader Training

Aidan Hughes carried out Team Leader training for 6 experienced guys from our shop floor team. His methods were very well received and the guys really felt engaged and included on the 1 day course. It was mentioned that the communication and body language tips were extremely useful and they will be used when talking to their respective teams moving forward.

28 March 2022
Unprompted review
Rated 5 out of 5 stars

Live and Learn Consultancy provided us with customer service training in an NHS setting.

Live and Learn Consultancy provided us with a fun and engaging customer service training day. Marie helped match us with the training package which met our needs and Ian delivered an excellent training day.

Their 'off the shelf' training packages gave us extremely good value for money. We have already booked a bespoke training day to build on what the team has learned and I would thoroughly recommend their Services. A great investment for any team.

25 March 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic course

Fantastic course! Richard Abbott was a great trainer and made the course extremely informative and interesting. The overall service from Live and Learn was second to none. Would highly recommend the course and the training company.

24 March 2022
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Thanks for leaving a training review, we are so happy you enjoyed your training day with Richard! Looking forward to providing more training & coaching in the future for your team.

Hope you have a great week Lindsey.

Rated 5 out of 5 stars

Excellent trainer

Donna was a very professional but friendly trainer with excellent interpersonal skills. The delegates were really inspired by her training and have already put some of the skills into practice. We are delighted with the outcomes of the training and hope to work with Donna again in the future.

28 January 2022
Unprompted review
Rated 5 out of 5 stars

Great Training Experience

Mark Simpson provided a Reception Skills course for some of our newest team members. He got them all involved and maintained their interest throughout the whole the day. All staff took away some great new skills to apply to their daily roles.

19 January 2022
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Mark is delighted with the feedback Denise! We really appreaciate you taking the time to leave a training review for Reception Skills Training.

Rated 5 out of 5 stars

Excellent company

Excellent company. Very professional from the point of booking through Marie and Simon the tutor. Would highly recommend.

10 December 2021
Unprompted review
Rated 5 out of 5 stars

Receptionist Step Change

We had a Receptionist who was struggling with telephone calls. Lisa and John were able to offer a bespoke training package; John even tailored this to meet our receptionist's specific needs. Since John's intervention, we've seen a step change in our Receptionist's skillset, and her confidence and abilities have grown enormously. I can't thank Lisa and John enough! We were so impressed, we hope to roll out further training to the whole team in the next 6 months. I would fully recommend these guys for their flexible delivery and for a fantastic outcome!

8 December 2021
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Thank you Jonathan, we are looking forward to catching up with you soon for more training and development!

Rated 5 out of 5 stars

Great training course! Learned loads!

John (John Goldson) was our trainer. He was absolutely amazing. The training was very structured, full of useful info yet delivered in a very relaxing atmosphere. Highly recommend!

3 December 2021
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Thank you so much for leaving a training review Anna, we so pleased you enjoyed your training day!

Rated 5 out of 5 stars

Customer Service Skills

Highly recommend this company, cannot fault from start to finish.

25 November 2021
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Really appreciate your time Sarah for leaving a lovely training review, hope to see you again in the near future. Hope you have a great weekend.

Rated 5 out of 5 stars

Thank you!

I spent a lot of time researching different consultancy firms to use for a bespoke Sales Training course and I'm pleased to say that L&L stood out.

From the initial conversations I had with Marie Brennan, I knew that we had chosen the right firm.

We had some issues agreeing a date, due to office space restrictions our end, however when a slot came up L&L were able to accommodate at relatively short notice.

Mark Simpson was our designated trainer and he delivered the Sales Training to a group of 9 of us. Beforehand, we were a bit worried that it could be a bit full on for a Monday, as it was a full day course. However, Mark was very interactive and made the session extremely engaging.

The guys found this really beneficial and enjoyable and it's been great to see them demonstrate the knowledge/techniques/skills they gained within their day-to-day work.

Thank you Mark, Marie and the rest of the L&L Team!

29 October 2021
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Hey Aaron, we are so pleased your team found the Sales Training to be beneficial & enjoyable, we hope to see you soon for some further training & coaching.

Hope you have a great week!

Rated 5 out of 5 stars

Simon was fantastic!

Simon was fantastic. He kept a group of 10 of us engaged throughout the whole day, with lots of laughs included! He provided us with a fantastic time-management course, from which we have all taken multiple points away with us. We all came away feeling completely clued up and look forward to organising further training days with Live and Learn. Highly recommend.

22 October 2021
Unprompted review
Live and Learn Consultancy logo

Reply from Live and Learn Consultancy

Thank you for leaving a training review, looking forward to seeing you all in the near future.

Rated 4 out of 5 stars

Supporting staff in challenging situations

Really relevant training addressing live current issues, from a great trainer who made it enjoyable as well as useful. Staff went away with tools to help them manage difficult people and stresses in their workplace. Would highly recommend!

1 October 2021
Unprompted review

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