Paul from Live and Learn Consultancy delivered an Advanced Communication Skills session to our team. There were quite a few of us, with several team members joining remotely, but Paul made sure we... See more
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Live and Learn Consultancy is a highly rated national training provider, known for delivering impactful soft skills training courses that boost employee performance and workplace effectiveness. Trusted by organisations and professionals across the UK, Europe, and beyond, we’ve built a strong reputation for helping teams grow through practical, results-driven learning solutions. Ready to upskill your team? Our 1-day In-House Training Courses are designed to quickly enhance your employees’ soft skills and drive real workplace results. Most Popular 1-Day Courses Management Skills | Leadership Skills Training | Building High Performing Teams | Customer Service Training | Stress Management at Work | Time Management Skills | Confidence Building for Staff | Emotional Intelligence | Face to Face Sales Skills | Telephone Sales Training | HR Skills for Managers | Appraisal Skills Training | Discipline and Grievance | Interview Skills | Recruitment & Selection | Menopause Training for Managers | Equality, Diversity & Inclusion | Train the Trainer | Advanced Communication | Communication Skills in the Workplace | Conflict Resolution | Dealing with Difficult People | Presentation Skills Training | How Do our Courses Work? Free training consultation Flexible delivery options – in-person or virtual Customised course design available Dates to suit your schedule Certificate of achievement included
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Office 1, Dransfield House, 2 Fox Valley Way, Fox Valley, Stocksbridge, Sheffield, South Yorkshire, S36 2AB, Sheffield, United Kingdom
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An informative, engaging and enjoyable 2 day course led by the brilliant Simon who was adept at reading individual personalities and tailoring the course to suit. Many key takeaways for the team. Highly recommend.
Live and Learn Consultancy delivered an interactive and informative course Dealing with Difficult People for a range of staff in our diverse team that interact with staff and customer issues. The team all enjoyed the course and many are putting into practice the tips and techniques gained from the training.
Marie Brennan was fantastic putting everything together and our trainer Richard Abbott was excellent, practical, knowledgeable, real world delivery of the training, could not recommend enough.
Both Paul Kitchen and Ian Coxan delivered 2 fantastic
full day Managers skills training course in house. The staff feedback was really positive and the booking process was seamless with fantastic communication throughout.
I would like to provide some feedback based on some recent First Line Managers courses. Simon has been a great Trainer during the 3 workshops, Simon is always professional, motivated, and informative on all sessions and has kept the group of delegates interested and engaged and allowed them to take information and understand how this can be used to support them in their Leadership roles.
Simon has also taken the time to contact me prior to each workshop, to find out what changes or projects we have going on in the Society so he can apply the activities to these changes, this has helped bring the theories and techniques to life.
It has been a pleasure to attend the sessions with Simon and I would also like to thank you for all your help and support with resources and amendments of bookings.
Many thanks
Katrina Stewart
( Management Development Consultant)
@ Monmouthshire Building Society

Reply from Live and Learn Consultancy
Pleasant and professional experience working with Live & Learn.
I have no doubt that we will use them again.
I would totally recommend this company.
We were visited by Jamie, one of their consultants for two days of training. Absolutely phenomenal, not only did he keep us engaged, he changed the view sets of members that have over 10+ years in customer service + sales. I recommended these courses for those learning, increasing or refreshing their skillsets.

Reply from Live and Learn Consultancy
We had a very positive experience using Live and Learn Consultancy for the first time. We contacted them after an alternative provider was unable to deliver the training within our timescale. Live and Learn was flexible and accommodating, and delivered the training in a professional and friendly manner, providing us with useful tools to use in both our work and personal lives.
Aidan Hughes carried out Team Leader training for 6 experienced guys from our shop floor team. His methods were very well received and the guys really felt engaged and included on the 1 day course. It was mentioned that the communication and body language tips were extremely useful and they will be used when talking to their respective teams moving forward.
Live and Learn Consultancy provided us with a fun and engaging customer service training day. Marie helped match us with the training package which met our needs and Ian delivered an excellent training day.
Their 'off the shelf' training packages gave us extremely good value for money. We have already booked a bespoke training day to build on what the team has learned and I would thoroughly recommend their Services. A great investment for any team.
Fantastic course! Richard Abbott was a great trainer and made the course extremely informative and interesting. The overall service from Live and Learn was second to none. Would highly recommend the course and the training company.

Reply from Live and Learn Consultancy
Donna was a very professional but friendly trainer with excellent interpersonal skills. The delegates were really inspired by her training and have already put some of the skills into practice. We are delighted with the outcomes of the training and hope to work with Donna again in the future.
Mark Simpson provided a Reception Skills course for some of our newest team members. He got them all involved and maintained their interest throughout the whole the day. All staff took away some great new skills to apply to their daily roles.

Reply from Live and Learn Consultancy
Excellent company. Very professional from the point of booking through Marie and Simon the tutor. Would highly recommend.
We had a Receptionist who was struggling with telephone calls. Lisa and John were able to offer a bespoke training package; John even tailored this to meet our receptionist's specific needs. Since John's intervention, we've seen a step change in our Receptionist's skillset, and her confidence and abilities have grown enormously. I can't thank Lisa and John enough! We were so impressed, we hope to roll out further training to the whole team in the next 6 months. I would fully recommend these guys for their flexible delivery and for a fantastic outcome!

Reply from Live and Learn Consultancy
John (John Goldson) was our trainer. He was absolutely amazing. The training was very structured, full of useful info yet delivered in a very relaxing atmosphere. Highly recommend!

Reply from Live and Learn Consultancy
Highly recommend this company, cannot fault from start to finish.

Reply from Live and Learn Consultancy
I spent a lot of time researching different consultancy firms to use for a bespoke Sales Training course and I'm pleased to say that L&L stood out.
From the initial conversations I had with Marie Brennan, I knew that we had chosen the right firm.
We had some issues agreeing a date, due to office space restrictions our end, however when a slot came up L&L were able to accommodate at relatively short notice.
Mark Simpson was our designated trainer and he delivered the Sales Training to a group of 9 of us. Beforehand, we were a bit worried that it could be a bit full on for a Monday, as it was a full day course. However, Mark was very interactive and made the session extremely engaging.
The guys found this really beneficial and enjoyable and it's been great to see them demonstrate the knowledge/techniques/skills they gained within their day-to-day work.
Thank you Mark, Marie and the rest of the L&L Team!

Reply from Live and Learn Consultancy
Simon was fantastic. He kept a group of 10 of us engaged throughout the whole day, with lots of laughs included! He provided us with a fantastic time-management course, from which we have all taken multiple points away with us. We all came away feeling completely clued up and look forward to organising further training days with Live and Learn. Highly recommend.

Reply from Live and Learn Consultancy
Really relevant training addressing live current issues, from a great trainer who made it enjoyable as well as useful. Staff went away with tools to help them manage difficult people and stresses in their workplace. Would highly recommend!
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