Britannia School of Leadership and Management Reviews 60

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Completed my Level 7 OTHM Diploma in Leadership & Management through BSLM. Responsive tutor support, thanks to the academic staff for their guidance over the past four months. The resources were goo... See more

Rated 5 out of 5 stars

I have opted for an online course at Britannia School of Leadership and Management! I communicated excellent with my tutor/assessor: clear, consistent explanations every time, quick answers! Help and... See more

Rated 5 out of 5 stars

I found Britannia to be very approachable, kind, supportive and they were VERY informative when it came to my course feedback. I have just completed the NVQ Level 4 in Customer Services. The course wa... See more

Rated 5 out of 5 stars

I have completed L3 Certificate in Business Admin with Britannia School of Leadership and Management. The course is very flexible, I completed the 5 units in my own time. My assessor Ava is very help... See more

Company details

  1. Educational Institution

About Britannia School of Leadership and Management

Written by the company

Britannia School of Leadership & Management (BSLM) is a UK based education and training provider with a global audience. All our accredited courses are approved by Ofqual, the regulatory body in the UK. Our Continuing Professional Development (CPD) courses are carefully selected to meet the varying needs of professionals within the realm of Leadership and Management. The courses are auto-delivered and auto-assessed, with a certificate available upon completion. For our professional and corporate clients, we also host training events all around the globe. You can also request bespoke training, at a location of your choosing. All our training events are delivered to the highest standard by industry experts.

Explore our Categories Contact Us

Contact info

4.8

Excellent

TrustScore 5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Glad to Come across this Great Institution

As a student studying for an NVQ diploma in Business Administration at the Britannia School of Leadership and Management, I am very pleased to share my experiences of the programme. The course itself has been very practical and helped me acquire lots of useful knowledge, as well as develop my researching skills by encouraging me to do independent research. I have received very good feedback about my work from my instructor and have received many good resources from my instructor in order to help me with my studies and to help me continue to develop my knowledge, skills and understanding throughout my studies. I have been fortunate to be able to learn from and receive support from such a great group of people. This institution has provided me with the opportunity to receive an excellent education and therefore I would strongly recommend anyone who is considering studying further. Thanks to my instructor, the assessor and all staff members for their unrelenting assistance, encouragement and dedication.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Professionalism

I have opted for an online course at Britannia School of Leadership and Management! I communicated excellent with my tutor/assessor: clear, consistent explanations every time, quick answers! Help and guidance at any step! Patience and high professionalism, professional ethic! For all my journey, for the results you have helped me to get I Thank You! Whenever I will need suitable courses for my continuous professional development I revert to you! Definitely I recommend Britannia Education Group!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Great support and learning experience

I had a really good experience with Britannia School of Leadership and Management. They helped me successfully obtain my Level 3 certificate, and the tutor support was excellent throughout the course. The feedback on assignments was very detailed and helpful, which made it much easier to improve my work and aim for the highest grades.

The support team was also very responsive and always available whenever I had questions. Overall, it was a smooth and supportive learning experience and I would definitely recommend them to anyone looking to study with proper guidance.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Practical and Relevant, Kudos!

I just received my certificate after a successful completion of my Level 4 NVQ in Business Administration. I benefited immensely from the tutor feedback and their attention to detail which has improved my research skills. I love the practical nature of the course which makes every unit relevant to workplace situations. I would recommend it to anyone. I'll be enrolling for another course soon.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Very good school.

I found Britannia to be very approachable, kind, supportive and they were VERY informative when it came to my course feedback. I have just completed the NVQ Level 4 in Customer Services. The course was well run, explained well, and course materials and resources easy to find. It was a joy to study this course and Katy, the advisor, and my assessor Muhammad were very good with me. It seems a shame that the process has now ended as I enjoyed this course. I would recommend Britannia to anybody.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

I completed my level 3 Award in…

I completed my level 3 Award in Education and Training in under 3 months, the process was smooth and very supportive. I would highly recommend going with this company you will not be disappointed.

3 October 2025
Unprompted review
Rated 5 out of 5 stars

Recently completed my Level 3 ATE…

Recently completed my Level 3 ATE Certificate. Support was always responsive, and detailed feedback on the assignments was received within a couple of days. The resources were good and easy. It has been an overall good and positive experience.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Level 1 Certificate in Customer Service

I recently completed the Level 1 Certificate in Customer Service with Britannia. I thoroughly enjoyed writing the assignments and as time went on felt more and more confident of what was required. The feedback on each assignment by the tutor helped with this; it was very clear and to the point and helped me understand what was required as each unit was written. Communication from the tutor was always prompt, friendly, supportive and constructive.

The course materials were comprehensive: reading lists, guides to each assignment, a guide to using command verbs, and study notes on each assignment. Some of the links to web sources were out of date, but most were up to date and it was easy to find one's own web references if need be.

In the assignments some of the questions overlapped, and you ended up covering some of the same ground you had already covered. But there was guidance on referencing which showed you how to refer back to your own material if need be.

In short, an enjoyable and productive course. I would recommend Britannia and would consider other courses of theirs.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The tutor was super prompt and extremely helpful with detailed feedback and learning support.
I had a great experience completing my level 5, it was thorough and very helpful to build my leadership skills.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Enrolled for the Level 5 Diploma in Leadership and management

Enrolled for the Level 5 Diploma in Leadership and Management, within the year and I've been immensely helped by my Tutor Mara, who has provided timely feedback to assessment. The materials and study guides provided by Britannia have been quite insightful, not just in completing the modules but also in improving my personal performance at work. Will definitely be recommending Britannia for anyone seeking a qualification.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Centre!

I just completed my OTHM level 7 course in Finance and Accounting, and the experience has been incredibly smooth. I feel supported and was given high-quality feedback on my assignments. This is a great centre that truly values their students' learnings and would highly recommend!

* Just went back to add, the centre was very supportive during my portfolio review process. They answered my inquiries patiently and swiftly, which addressed my concerns. Would recommend as this centre is incredibly responsible :)

13 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience!

Completed my Level 7 OTHM Diploma in Leadership & Management through BSLM. Responsive tutor support, thanks to the academic staff for their guidance over the past four months. The resources were good - a couple of 404 URLs which were promptly updated when I raised them. It was a well organised course. The tutor assigned to me, and the assessor were fantastic and provided detailed feedback which was very useful in the course of completing the assignments. Shoutout to K and M!

It's been a good experience and would return for additional learning in future.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

Hands down, one of the best study experience of my life!

I've found the Britannia School of Leadership and Management after a long research online. I needed to complete an OTHM course as soon as possible, with limited time and resources. After sending a few emails of information, I've noticed that this school was immediately very responsive, professional, clear and with a very kind approach as well. I am not an easy client...I've have years of experience, and I don't like when schools play games. This school immediately explained me clearly the process, the outcomes and the costs. I've found this very professional. Once enrolled the onboarding process was also immediately clear, smooth and efficient. I enrolled and the same day I was already able to start my course. The professor that was assigned to me, which I will report here with the initial of the name only, Professor K, provided me absolutely with the best ever student support that I ever experienced in my life. I know very well this sector, and I really mean it when I say that the professor was always very prompt and king in answering my questions, all the advises provided were very spot on, informative and directive at the same time, and the help that I received from this support was not only crucial but also an add on to the study resources. I felt carefully supported, and also provided with more information, to not only make the needed changes, but also to learn more. This student support never diminished along the entire course, it was always ready, efficient, clear. I am really grateful to Professor K. for this amazing support received. I know also that a Course Assessor was involved during the process, named O., and I am grateful to the Assessor as well for the prompt support provided when some courses had to be added to my specific pathway. At the end of the course I also needed to receive very quickly a course completion letter, to proceed with my studies, and the letter arrived literally minutes after I requested it. This school is absolutely well organized, supportive, clear in all its communication. I am extremely grateful to all of the guys in the Britannia School, thank you so much! Gianluca

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

I had an excellent experience using Britannia School of Leadership and Management! The layout is incredibly user-friendly, making it easy to navigate and find exactly what I needed. The support team was outstanding, providing help and guidance every step of the way. Thanks to their encouragement and assistance, I successfully completed my Level 5 Diploma in Management and Leadership. The entire process was seamless and enjoyable. Highly recommend!

13 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look