Little Jax Reviews 

978
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Evaluating 132 reviews, most reviewers were somewhat happy with their experience overall. Many people find the products very comfortable and practical, genuinely appreciating the smooth ordering process and prompt delivery services. Customers frequently highlight the helpful support and nice quality of items like specialized pillows and decorative rugs. However, some reviewers were not happy with long delivery times and unexpected overseas shipping details. Others noted that items looked completely different from the advertised online pictures and felt the overall quality was extremely poor. A few consumers also mentioned frustrating difficulties with obtaining refunds and experiencing poor customer service communication when issues arose.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, reflecting a split opinion among consumers. While many... See more

Quality

Consumers find quality to be ambiguous, with opinions sharply divided. Many reviewers report extreme... See more

Order

Customers had ambiguous experiences with order, reflecting a wide range of differing opinions. On the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Some consumers experienced fast shipping, noting... See more

Value for money

Users describe profound disappointment regarding value for money, frequently calling products a waste of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

This looks excellent in the pictures . In reality I would rate as only average , not as thick as it appears and rather expensive . There are other sellers with the same product and pictures and I now... See more

Rated 4 out of 5 stars

Excellent customer service provided by littlejax. There was a little bit of a wait for the item, but it was truly worth it. The pillow itself is perfection and I would highly recommend it to any... See more

Rated 4 out of 5 stars

The rug I ordered and received is soft, thick and chunky, everything I wanted. However the colour is a lighter shade of orange than the photos advertised. I was expecting a much deeper shade like a bu... See more

Rated 4 out of 5 stars

My order was processed promptly and arrived as communicated. Product was as described, the beige colour I ordered was found to have a pinkish hue. Not quite as I thought but still acceptable and an... See more



Contact info

3.2

Average

TrustScore 3 out of 5

978 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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3.2

All reviews

(978)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I never received my pillow!

I never received my pillow!! I have been waiting for over a month for it. The track order function was not at all helpful and I have not heard anything from the company about why there has been a delay in shipping. I advise abundant caution when ordering this product as I suspect that my payment will be lost.

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing

These rugs are nowhere near as thick as the ones pictured. They are VERY thin and not soft at all!!! It feels like you are walking on little rocks!!! VERY disappointing!!!

16 July 2026
Unprompted review
Rated 1 out of 5 stars

One of the finest online Scam

Never ever have i bought something online in the value of £70 for a pillow and receive a package like this. A PILLOW folded in half of a quality of the lowest level and wrapped in a plastic bag and scotched tape used in all directions all around.
Anyone wishes to see pictures can contact me.
Happy to show anyone what kind of a website this scam is and what products from China of the lowest level they sell online, not 20% close to what you see in pictures.
Disgusting.
Absolutely pathetic.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous and practical Umbrella

Gorgeous and practical Umbrella. Great size and handle able to clip onto your bag leaves you hands free when not in use. Easy to order Great delivery. I am going to order another in a different colour

25 April 2026
Unprompted review
Rated 2 out of 5 stars

These rugs were not at all what I…

These rugs were not at all what I thought they would be. I had no cushion to them at all. I'm sure they are very absorbent as they claim but it just feels like a towel under your feet and not a cushy rug. Might work for some but was not what I wanted.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Great Umbrella

Once the order was placed, it was dealt with in a quick and efficient manner. The umbrella was fantastic and just as good as it looked on your site. The price was also very reasonable.

29 May 2026
Unprompted review

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