Lissie Lingerie Reviews 

103
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally friendly, highly knowledgeable, and welcoming during every single appointment. Reviewers consistently emphasize that the team listens carefully to individual needs and creates a remarkably warm, supportive environment. People are extremely happy with the wide selection of beautiful, incredibly comfortable, and perfectly fitting lingerie options. Visitors truly appreciate the personalized attention, noting that the unique fitting process without tape measures leaves them feeling entirely confident. Consumers often mention that they will gladly return for future purchases because of the outstanding overall product quality.

What people talk about most

Staff

Users describe positive interactions with staff, noting that the team is extremely friendly, welcoming, and... See more

Product

People report high satisfaction with the product, frequently highlighting that they finally found comfortable... See more

Service

Consumers find service to be exceptionally positive, frequently praising the friendly and professional staff... See more

Quality

Customers consistently note positive experiences with quality, expressing great satisfaction with the amazing... See more

User experience

Customers felt a strong sense of satisfaction with their user experience, highlighting knowledgeable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As someone who has had breast cancer and multiple breast surgeries bra fitting can be daunting. I visited Lissie Lingerie and was made to feel at ease as soon as I stepped through the door. The knowle... See more

Company replied

Rated 5 out of 5 stars

Visited today with my daughter. Great experience, the fitter spent plenty time with both of us, didnt feel rushed or pressured. Staff member was very friendly and put us both at ease. Great first... See more

Company replied

Rated 5 out of 5 stars

Always struggled to find a bra that fits me well and is also still cute! Had some uncomfortable experiences trying to bra shop before so have been wary. Everyone I met at Lissie Lingerie was so lovely... See more

Company replied

Rated 5 out of 5 stars

Popped into shop today as I was passing. Claire the member of the team was very welcoming and so knowledgable, in fact I received fabulous customer service. I came out with 2 very comfortable and be... See more

Company replied


Company details

  1. Lingerie Store

Written by the company

We're an online Lingerie shop that specialises in large cup & plus size lingerie, stocking a range of bra styles and lingerie sets from trusted and established brands. We also offer in person fittings in our Fife office.


Contact info

4.8

Excellent

TrustScore 5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(103)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a wonderful personal connection…

Such a wonderful personal connection with someone who totally understands women and the real struggle to find the perfect bra fitting xxx even beyond that she understands that some women need non wired bras and makes 100% effort to find out a full range of bras which might work without any effort to make sure it it will be for her own financial benefit xxxso impressed xxx
Wonderful experience

5 September 2024
Unprompted review
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Reply from Lissie Lingerie

This review is a huge reason why I do what I do, thank you so much for your kind words Elizabeth, bra shopping should be fun and relaxing! I really hope you're enjoying your new bras! And I have your non-wired one ready for you when I see you again next month. Thank you again for your kind review, it's put a huge smile on my face! x

Rated 5 out of 5 stars

Ideal bra fitting experience for a self conscious woman

Would highly recommend visiting Lissie Lingerie. When I attended for fitting, I didnt feel self conscious and Melissa took the time to talk to me and help me find the perfect, correct fitting bra. Would definitely be back for more and cant wait for Website to go live.
Keep up the good work you are smashing it. 😍😍

21 July 2024
Unprompted review
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Reply from Lissie Lingerie

Leigh, this!! Thank you so much, my goal is to create a comfortable, safe and fun environment for bra fittings, I'm so pleased to read that you felt comfortable, and importantly, love your new bras! Thank you thank you!!

Rated 5 out of 5 stars

I had the most amazing & fun online…

I had the most amazing & fun online fitting with Mel .
Girl let me tell you the bra I end up buying three Mel was so helpful she ask me loads of questions really invested time to make sure I got the perfect fit the fit is so perfect I forgot I’m wearing a bra

25 August 2024
Unprompted review
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Reply from Lissie Lingerie

Thank you again for choosing to support me Theresa, and after a wee bit of trial and error, we go their with finding you the perfect size! Your support means a lot, and I'm so glad that we were able to help❤

Rated 5 out of 5 stars

An amazing young woman

I visited Mel in June for myself and September with my daughter.
I know this may sound dramatic but the new bras have literally changed how I look at myself ! Within minutes of meeting Mel I felt comfortable and loved her personality, her fitting techniques are brilliant, Iv never felt so good in a bra that actually fits ! Iv given her name to many , visiting her is like visiting a friend . 5 stars !!!! Xxx♥️

7 September 2024
Unprompted review
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Reply from Lissie Lingerie

Lauren I'm blushing! Thank you so much for your support and kind words, a well fitting bra truly does change your life! It was lovely to have both yourself and your daughter in for a fitting, and I hope to see you again! x

Rated 5 out of 5 stars

Wee Hidden Gem in Glenrothes

Thank you so much for today.

You made us feel very welcome, very relaxed and did not make us feel rushed in any way.

Will book in again in a couple of months.

Keep doing what you are doing because you are doing it so well.

Gillian and Karen

9 August 2024
Unprompted review
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Reply from Lissie Lingerie

Thank you for your review Gillian, and thank you for supporting me! I'm so pleased to read that you had a positive experience getting fitted for a new bra, and I'll look forward to seeing you again x

Rated 5 out of 5 stars

Brilliant experience

After not being wearing the right bra for many years I visited Melissa for a fitting. Words can’t describe what an amazing experience it was. Melissa instantly put me at ease with her professional bubbly personality. She knows her stuff. All fittings done by eye. No tape in sight. I came away with two new beautiful bras. Not once did I feel pressured to buy any bras during my fitting. My boobs have never looked so good. I would definitely recommend Melissa and would return in the future.

5 July 2024
Unprompted review
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Reply from Lissie Lingerie

Claire, thank you so much for this review, it makes my heart happy!! I'm so pleased to read that you felt at ease during your fitting, which is my #1 goal. Thank you again and I'll look forward to seeing you again when it's time for a refresh!

Rated 5 out of 5 stars

The Five Star Experience You’re Looking For!!

If you want a comfortable bra fitting experience with no embarrassment whatsoever then Melissa is your gal!

I went in to visit Melissa wearing 38D padded bras which were fitted on the high street - when she fitted me into a soft cup 36FF I was super surprised at how good my boobs look!! Believe it or not they actually look smaller and have a much more flattering shape!

I now have 4 bras from Melissa and will NEVER go back - I’ve even managed to wear strapless tops for the first time in years with my new strapless bra 🥰

The support my new bras give me is amazing, I feel so much more confident in how I look in my underwear and I’ve finally said goodbye to an ill fitting bra.

Her knowledge is second to none so PLEASE trust the process ✨

Strap those tatta’s in tight Melissa, Lissie Lingerie is headed to higher places 💕

27 July 2024
Unprompted review
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Reply from Lissie Lingerie

A well fitting bra in the right size is literally life changing! I'm so pleased you decided to come in for a fitting, thank you so much for your amazing review & kind words, I loved reading it! (they are strapped in and ready to go!)

Rated 5 out of 5 stars

I love my new bras

I love my new bras! They fit so well, I cannot believe the difference getting a bra that fits properly makes. Melissa was so welcoming and her wee studio is lovely. A fantastic service to have on our doorstep.

3 May 2024
Unprompted review
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Reply from Lissie Lingerie

Lea, thank you so much for your review, I'm so pleased to see you had a good experience with us, and will hopefully see you again soon!

Rated 5 out of 5 stars

Absolutely amazing experience!

I had a bra fitting at Lissie Lingerie and Melissa absolutely exceeded my expectations. She is totally clued up - absolutely knows her stuff and the passion just oozes out of her, she was absolutely made to do this job. We tried on a few bras and she inspected literally every inch of each one to ensure it was sitting correctly, straps were adjusted right and that I looked and felt comfortable too.

21 June 2024
Unprompted review
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Reply from Lissie Lingerie

Lowenna, thank you so much for your kind words! I'm so chuffed to read that you felt comfortable during your fitting, that's my number one goal. Thank you again for your review and hopefully I'll see you when it's time for a refresh!

Rated 5 out of 5 stars

Teenage bra fitting

My teenage daughter had been struggling with back pain & was finding it difficult to get some decent supportive (yet not old fashioned) bras in a larger size. We went along for a bra fitting with Mel and were immediately put at ease by her friendly & cheerful manner. Mel has a great selection of bras & a good eye for what style & fit would be best. We came away with a couple of bras which more than met the teenagers approval. There’s nowhere local to get a decent bra fitting so we were delighted to randomly come across Lissie Lingerie on social media. Would have no hesitation in recommending Mel’s company to anyone.

20 July 2024
Unprompted review
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Reply from Lissie Lingerie

Thank you for your kind words, and also for your recommendation! It really means a lot. I'm chuffed to see that you both enjoyed the experience, and I'm so pleased that your daughter was able to shop for something she genuinely liked!

Rated 5 out of 5 stars

From start to finish the experience was…

From start to finish the experience was great. Felt I was listened to about my needs and requirements in a bra. Quality of the bras are amazing

5 star customer service x

3 August 2024
Unprompted review
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Reply from Lissie Lingerie

Thank you so much for your kind words Claire, making you feel at ease and heard is my number one rule when it comes to fitting, and I'm chuffed to see that you had a great experience and love your new bras!

Rated 5 out of 5 stars

Well stocked, great service

I recently visited after years of trying to find bras that fitted correctly. I was made to feel comfortable and with a lot of help from Melissa not only found well fitting bras but many pretty and different styles, would definitely recommend getting a proper fitting done, so much choice too

12 July 2024
Unprompted review
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Reply from Lissie Lingerie

Kim, thank you for your lovely review! I'm so happy to see that you enjoyed the experience and love your new bras! Thank you for the recommendation!

Rated 5 out of 5 stars

Amazing service would highly recommend

I recently had a bra fitting with Mel, and it was an exceptional experience. I was feeling quite anxious beforehand, but Mel quickly put me at ease with her warm and professional demeanor. She took the time to ensure I was comfortable throughout the process, and I can honestly say it's the best fitting bra I've ever owned. The attention to detail and personalized service made all the difference. I cannot recommend Mel enough – if you're in need of a bra fitting, she's the person to see!

3 August 2024
Unprompted review
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Reply from Lissie Lingerie

Lucy, thank you for your recommendation, and for your kind words! I'm so happy to see that you felt at ease during your fitting, and that you're new bra fits well and is comfortable, music to my ears! Thank you again!

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, Melissa could tell right away that I was in the wrong bra but not any more, after a very thorough chat I now know what size I should be wearing and I’m much more comfortable.

9 August 2024
Unprompted review
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Reply from Lissie Lingerie

Thank you so much for your lovely review Claire, I'm really pleased to see that you are feeling comfortable now, as you should! Hopefully will see you again when it's time for a refresh.

Rated 5 out of 5 stars

Lissie Lingerie

Melissa was great! Well informed and communication was amazing from reaching out on fb messenger to meeting for the bra fitting and throughout! I learned so much and found not 1 but 2 bras! A relaxed and lovely experience. Highly recommend!

17 August 2024
Unprompted review
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Reply from Lissie Lingerie

Hi Karen, thank you so much for your review, it makes me so happy to see that you felt relaxed during your fitting, that's may main goal, bra shopping should be fun and exciting! Thank you for your recommendation ❤

Rated 5 out of 5 stars

Fan-boobie-fanstic!

I visited Mel on the 22nd of July. There was a slight technical issue with my appointment but she was amazing to fix this and still get me seen!
After having 2 kids and breast feeding and my body changing so much I needed reassurance into what size I was. Being a 29 year-old mum who still very young at heart and didn't want to be put into granny bras.
I was so comfortable around Mel. She's a very warm and kind person. I never felt a single bit of pressure or rushed to leave. I felt like I had known her for ages when I was leaving.
I was able to get the correct fit and style that suited my boobs best. My biggest issue had been finding my size and also finding a style that actually sits right on me.
I didn't feel pressured into making a purchase that day but I had saved some and got myself the most beautiful comfortable bras! Also amazing to know she stocks matching knickers too.
Was wearing 32/34 G as it was all I could find. Left wearing 30 J and feel supported and walking taller.
Will definitely be back as she stocks a better range of sizes, styles and better made bras than anywhere around me!
Cannot wait to see you again Mel!

22 July 2024
Unprompted review
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Reply from Lissie Lingerie

Wow, what kind words, I'm absolutely blown away, thank you so much for your review Rebecka❤ I'm so happy you chose to come and see me for a bra fitting, and that I could help you feel comfortable in your bras again! I'm also super pleased to see read that you felt at ease during your appointment, which is my number one goal. Can't wait for another visit, see you when it's time for a refresh!

Rated 5 out of 5 stars

Don’t go anywhere else !

Having had a few horrific experiences with fittings over the years I was so nervous! But from finding Mel online, to going for a fitting I can honestly say I felt like I’d known her for years! Felt so comfortable with her and trusted her straight away. Since getting new bras from Mel I’ve done my first 13 hour shift in years without backache at the end
of it! Won’t buy bras anywhere else, honestly can’t rate Mel and thank her enough! Xx

2 September 2024
Unprompted review
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Reply from Lissie Lingerie

Ahh! I'm so happy to read that your back ache is gone, the power of a well fitting bra! Thank you so much for your kind words Laura, I'm so chuffed to read that you felt comfortable during your fitting, and I'm excited to see you again when it comes time for a refresh! Thank you thank you!

Rated 5 out of 5 stars

Very comfortable and positive experience with Melissa.

Had a great experience with Melissa at my recent bra fitting. She's so knowledgeable and put me at ease right away which was important to me after previous uncomfortable experiences elsewhere.
I will definitely be back and would highly recommend Melissa!

18 September 2024
Unprompted review
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Reply from Lissie Lingerie

Thank you so much for your review Gemma! I'm thrilled that you had a comfortable and nice experience being fitted with me, and I'll look forward to seeing you again!

Rated 5 out of 5 stars

5 stars would highly recommend!

I had a great experience at my fitting! Melissa made me feel comfortable in a situation that can be embarrassing for some.

I will definitely be back to her cosy little room stocked full of gorgeous bras.

I highly recommended Lissie Lingerie to everyone that is larger chested and struggling to find gorgeous bras.

Thank you Melissa, for providing Fife with a wonderful one to one bra shopping experience ❤️

See you again

20 July 2024
Unprompted review
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Reply from Lissie Lingerie

Thank you for your lovely review Diane. It makes me so happy that you had a great experience, and can't wait to see you again!

Rated 5 out of 5 stars

Just do it!!!

Visited Lissie Lingerie HQ on Saturday and I was not disappointed Mel was nothing but professional and reassuring. Instantly felt comfortable. She managed to fit me into the right size bra first time. I went from a 38DD to a 36G. I've never worn a non padded bra before but OMG I left with a boob job there were sitting where they are supposed to, lifted supported and comfortable. I couldn't stop touching them all day in amazement they were actually my boobs!!! No measuring tapes or groping or any weird stuff. Just a girl passionate about what she does. Will 100% be back for more. I left with 2 stunning bras and matching pants of course. Just do it girls get booked in, we deserve it.

27 July 2024
Unprompted review
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Reply from Lissie Lingerie

This is a brilliant review! Thank you so much Danielle, I'm so glad I was able to help, and that you're feeling so good! Can't wait to see you again.

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