Lissie Lingerie Reviews 

103
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally friendly, highly knowledgeable, and welcoming during every single appointment. Reviewers consistently emphasize that the team listens carefully to individual needs and creates a remarkably warm, supportive environment. People are extremely happy with the wide selection of beautiful, incredibly comfortable, and perfectly fitting lingerie options. Visitors truly appreciate the personalized attention, noting that the unique fitting process without tape measures leaves them feeling entirely confident. Consumers often mention that they will gladly return for future purchases because of the outstanding overall product quality.

What people talk about most

Staff

Users describe positive interactions with staff, noting that the team is extremely friendly, welcoming, and... See more

Product

People report high satisfaction with the product, frequently highlighting that they finally found comfortable... See more

Service

Consumers find service to be exceptionally positive, frequently praising the friendly and professional staff... See more

Quality

Customers consistently note positive experiences with quality, expressing great satisfaction with the amazing... See more

User experience

Customers felt a strong sense of satisfaction with their user experience, highlighting knowledgeable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As someone who has had breast cancer and multiple breast surgeries bra fitting can be daunting. I visited Lissie Lingerie and was made to feel at ease as soon as I stepped through the door. The knowle... See more

Company replied

Rated 5 out of 5 stars

Visited today with my daughter. Great experience, the fitter spent plenty time with both of us, didnt feel rushed or pressured. Staff member was very friendly and put us both at ease. Great first... See more

Company replied

Rated 5 out of 5 stars

Always struggled to find a bra that fits me well and is also still cute! Had some uncomfortable experiences trying to bra shop before so have been wary. Everyone I met at Lissie Lingerie was so lovely... See more

Company replied

Rated 5 out of 5 stars

Popped into shop today as I was passing. Claire the member of the team was very welcoming and so knowledgable, in fact I received fabulous customer service. I came out with 2 very comfortable and be... See more

Company replied


Company details

  1. Lingerie Store

Written by the company

We're an online Lingerie shop that specialises in large cup & plus size lingerie, stocking a range of bra styles and lingerie sets from trusted and established brands. We also offer in person fittings in our Fife office.


Contact info

4.8

Excellent

TrustScore 5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(103)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I went along with my mother in law for…

I went along with my mother in law for her appointment. She is 86 and has dementia. I was delighted with the lovely manner in which my mother in law was treated. She was treated with dignity & respect which made her feel comfortable to undress for the fitting. Thank you very much for all your help & kindness 💗

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Great first bra fitting experience

Visited today with my daughter.
Great experience, the fitter spent plenty time with both of us, didnt feel rushed or pressured. Staff member was very friendly and put us both at ease.
Great first experience for my daughter.
Plenty of choice of bras.
I'd recommend Lissie Lingerie to everyone.

30 May 2026
Unprompted review
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Reply from Lissie Lingerie

Hi Kim, thank you for the kind review! We are so glad yourself & your daughter had a positive bra fitting experiance with us! We hope to welcome you back to Lissie Lingerie in the future! Sheryl :) x

Rated 5 out of 5 stars

10/10 Experience from Start-to-Finish

Last week my friend and I went for a bra fitting at Lissie Lingerie and the experience was fantastic from start to finish. The service was 10/10 - we were made to feel 100% comfortable and the fitter walked us through all our options without any pressure or rush.

The shop itself is beautifully decorated and there was a wide selection of bras and swimwear for us to choose from. We will definitely be back and we’ve already been recommending it to all our family and friends. Thanks again :)

26 April 2026
Unprompted review
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Reply from Lissie Lingerie

Hi Eilidh, thank you so much for the kind feedback! We are so glad you enjoyed your bra fitting experiance at Lissies! We look forward to welcoming you again in the future! Sheryl x

Rated 5 out of 5 stars

Post Surgery Fittings

As someone who has had breast cancer and multiple breast surgeries bra fitting can be daunting. I visited Lissie Lingerie and was made to feel at ease as soon as I stepped through the door. The knowledge and guidance I received was fantastic. Plus my new bras are amazing, well fitting and so comfortable. My only regret is not going sooner. Will not hesitate to come back for further fittings. Xx

9 February 2026
Unprompted review
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Reply from Lissie Lingerie

Hi Pauline, thank you for the lovely feedback! We are so glad you felt so at ease here at Lissie Lingerie! We hope to welcome you again in the future! Sheryl x

Rated 5 out of 5 stars

What a great place

What a great place. Lovely staff, so knowledgeable about bras. The bras are so supportive and comfortable. Will be recommending them to my friends

15 April 2026
Unprompted review
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Reply from Lissie Lingerie

Thank you so much for taking the time to leave us a review! We are so glad you enjoyed your bra fitting experiance! We hope to welcome you again in the future! Sheryl x

Rated 5 out of 5 stars

First Visit but not my last!

I visited Lissie Lingerie today on the off chance I could get a fitting. From the moment I walked in all the staff were very friendly and attentive. I was fitted by a member of staff who was very knowledgeable and provided me with lots of choice and was patient. The customer service throughout my visit was second to none and I look forward to returning.

18 April 2026
Unprompted review
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Reply from Lissie Lingerie

Hi Mandy, thank you so much for taking the time to leave us such a lovely review! We are so glad you enjoyed your experiance at Lissie Lingerie! We hope to welcome you again in the future. Sheryl x

Rated 5 out of 5 stars

I went to get a bra fitting at Lizzie…

I went to get a bra fitting at Lizzie Lingerie and was greeted the minute my daughter and I walked through the door by Mel,
I was then welcomed into the fitting room by Elaine I was very happy with the bras that I tried, But I landed up buying 3 different colours I will be back for more thanks again

8 April 2026
Unprompted review
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Reply from Lissie Lingerie

Hi Anne, thank you for taking the time to leave us a review! We hope you love your new bras! We look forward to welcoming you both again soon! Sheryl x

Rated 5 out of 5 stars

I recently had my second bra fitting at Lissie Lingerie

I recently had my second bra fitting at Lissie Lingerie, and once again, it was a great experience. They made me feel comfortable and really took the time to understand what I needed.

What I loved most is that they don’t use tape measurements—instead, they assess the fit by eye and feel, focusing on comfort and support rather than just numbers. I was shown styles I wouldn’t normally choose, but they fit beautifully and made a noticeable difference.

Overall, it was an easy, personalized, and really worthwhile experience. I’d definitely recommend Lissie Lingerie to anyone looking for better comfort and confidence.

23 March 2026
Unprompted review
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Reply from Lissie Lingerie

Hi Angela, thank you for taking the time to leave us such a lovely review! We are so glad you enjoyed your bra fitting experiance here at Lissie Lingerie! We hope to welcome you again in the future! Sheryl x

Rated 5 out of 5 stars

Popped in without an appointment but…

Popped in without an appointment but the staff were very polite and happy to see me. I left with 2 purchase and will only shop here from now on. Definitely the place to get your bras.

17 March 2026
Unprompted review
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Reply from Lissie Lingerie

Hi Vicky, thank you so much for your lovely feedback! We look forward to welcoming you back to Lissies! Sheryl x

Rated 5 out of 5 stars

Excellent customer service

Ordered a Freya bra from Lissie (older style and they just luckily had one left in my size). It was the first time I’d ordered from them. I waited a few days and I hadn’t had a delivery notification / the bra hadn’t arrived, so I sent a quick email as I was a little worried! Melissa (the owner) sent me a lovely email straight back apologising - they’d somehow missed posting the order. She posted it straight away (same day) and even posted me the matching knickers free-of-charge which was so kind of her.
Even with the delay, order arrived within a week and I had an unexpected matching set.
Really good customer service and I’ll be ordering from them again.

15 February 2026
Unprompted review
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Reply from Lissie Lingerie

Hi Ruthie, thank you for your lovely feedback. We hope you enjoy your matching set! Sheryl x

Rated 5 out of 5 stars

Finally got bras that fitted and…

Finally got bras that fitted and comfortable, nothing to much trouble, and some lovely colours, the best!
5

3 March 2026
Unprompted review
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Reply from Lissie Lingerie

Hi Lesley, thank you for the kind review! We hope to welcome you back to Lissie Lingerie in the future! Sheryl x

Rated 5 out of 5 stars

Popped into shop today !

Popped into shop today as I was passing. Claire the member of the team was very welcoming and so knowledgable, in fact I received fabulous customer service.
I came out with 2 very comfortable and beautiful lingerie sets. Will be making an appointment for a proper fitting and I can assure you will be a regular shopper fabulous range and good range of prices too.

2 March 2026
Unprompted review
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Reply from Lissie Lingerie

Thank you so much for popping in to see us and for your kind review! We are so glad you enjoyed your experiance and are loving your new bras! We hope to welcome you back to Lissie Lingerie in the future! Sheryl x

Rated 5 out of 5 stars

From West Coast to East Coast.

My daughter and I had a joint Bra fitting appointment today. Travelling from Islay and Bellshill just to visit Lissie Lingerie after seeing it on Social media, from the online booking system to payment was flawless. .
We had the lovely Becky helping us find the correct Bra to our individual body and bust sizes. She was incredibly kind and made us both feel at ease in her company and her knowledge of what would suit us was first class. We both made purchases of a few different Bras for different occasions. We will definitely recommend and will be back.

27 February 2026
Unprompted review
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Reply from Lissie Lingerie

Hi Alisa, thank you for your kind review and for coming such a long way to join us! We are so glad you enjoyed your bra fitting experiance. We hope to welcome you back to Lissie Lingerie in the future! Sheryl x

Rated 5 out of 5 stars

Have never had a bra that fit properly

Have never had a bra that fit properly.

The whole experience was amazing, so helpful and polite

Could not recommend this enough!

6 February 2026
Unprompted review
Lissie Lingerie logo

Reply from Lissie Lingerie

Hi Emma, we are so glad you enjoyed your experiance! Thank you for the lovely review. We hope to welcome you back to Lissies Lingerie soon! Sheryl x

Rated 5 out of 5 stars

Best bra shop ever

Always struggled to find a bra that fits me well and is also still cute! Had some uncomfortable experiences trying to bra shop before so have been wary. Everyone I met at Lissie Lingerie was so lovely and helpful, amazing selection of bras and tons and tons of options. The shop it’s so lovely and felt very welcoming and friendly, couldn’t recommend more it’s amazing!!

17 January 2026
Unprompted review
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Reply from Lissie Lingerie

Hi Phoebe, Thank you so much for the lovely review! We are glad you had such a positive experaince with us. Hope to welcome you back to Lissies Lingerie again soon. Sheryl x

Rated 5 out of 5 stars

Get your bras fitted!

Came to Lissie for a bra fitting just over a month ago and it has changed my attitude to wired bras completely!
I was wearing them too small and they were hurting so get fitted properly girls!
I have bought 5 bras so far and will be back again and again.

23 December 2025
Unprompted review
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Reply from Lissie Lingerie

Hi Elaine, so glad to hear you're happy with your purchases! We look forward to welcoming you back to Lissies Lingerie! Sheryl x

Rated 5 out of 5 stars

What a lovely experience at Lissie Lingerie

What a lovely experience at Lissie Lingerie. I was made to feel welcome and comfortable in the fabulous shop and fitting room. Not a tape measure in sight and no numbers, just fitting. I can honestly say I bought the best-fitting bras I have ever had. Thank you Melissa.

13 December 2025
Unprompted review
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Reply from Lissie Lingerie

Hi Katrina, we're so glad you enjoyed your bra fitting experiance at Lissies! Thank you for the kind review, hope to welcome you back soon! Sheryl x

Rated 5 out of 5 stars

Another amazing bra fitting and buying experience!

Another amazing bra fitting and buying experience. The ladies are so kind, don’t rush you and really know their stuff. This place has been recommended to all the lovely ladies in my life!

29 October 2025
Unprompted review
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Reply from Lissie Lingerie

Thank you Kelsey for leaving us such a lovely review! Hope to welcome you back to Lissies soon! Sheryl x

Rated 5 out of 5 stars

What a fantastic shopping experience

What a fantastic shopping experience. I've come away with bras that are so comfortable and also look lovely. I would highly recommend a trip to Lisse Lingerie and I will definitely be back. Thank you! 💗

23 September 2025
Unprompted review
Lissie Lingerie logo

Reply from Lissie Lingerie

Hi Sarah, Thank you so much for the kind review! We are glad you are happy with the experiance. Hope to see you again soon! Sheryl x

Rated 5 out of 5 stars

Outstanding- I would not go anywhere else now

I booked an appointment as my shape has changed and I was in desperate need of bras. I had been putting off a bra fitting as I did not feel that I wanted to travel to Edinburgh on the of chance I would get a decent fitting. I could not have been happier, My consultant was so kind and knowledgable. The first bra tried on was amazing. The stock is outstanding and Iended up getting 3 bras. Very pretty ones I might ad. I am a larger bust and all of up big busted ladies will relate to the struggle of ugly bras, I will not go anywhere else now. I will be back before christmas,

9 September 2025
Unprompted review
Lissie Lingerie logo

Reply from Lissie Lingerie

Thank you Gillian for the kind review! We are so glad you were happy with your visit to Lissie Lingerie and hope to see you again! Sheryl

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