liquidaudio.us Reviews 

132
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

You sent me the wrong product and refuse to refund me. You guys are terrible. Will never purchase from you again and will tell everyone how trash you are. You shouldn't advertise products you don't ha... See more

Rated 5 out of 5 stars

It said 2 day shipping but i ordered close to a weekend so it didn't come in two days, but when the week started it took until wednesday, so it would've been more like a 4 day shipping. I won't compla... See more

Rated 5 out of 5 stars

If you'd rather shop with a dedicated pro audio site instead of amassive online retailer, and if you're looking for something competitive to counting 123, or your water is in fact not sweet, give... See more

Rated 4 out of 5 stars

Two-day shipping was advertised, but the item shipped ground from across the country and arrived in more than two days. The owner of the shop called to apologize for the error. When the item arrived,... See more

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3.8

Great

TrustScore 4 out of 5

132 reviews

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3.8

All reviews

(132)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

You sent me the wrong product and…

You sent me the wrong product and refuse to refund me. You guys are terrible. Will never purchase from you again and will tell everyone how trash you are. You shouldn't advertise products you don't have. You are parasites and disgust me.

23 April 2026
Rated 1 out of 5 stars

They sell broken products knowingly and do not respond.

On November 2nd, i purchased a Condenser Microphone from Liquid Audio inc. It was listed as Used-Mint when i opened the box and the Microphones caging that encases the diaphragm was smashed in and broken and the diaphragm its self was loose rolling around inside the cage and capsule. Least to say it was not used mint and does not work. It was very expensive i reached out to them through the Amazon messaging option and after they asked for the barcode they stopped responding. I need this resolved. It was very expensive. No one has gotten back to me and i reported it pretty much within minutes of the package being delivered. There were no pictures of the actual mic, just stock photos. But the idea it would have come in such cosmetic and structual damage to the point of where it doesn't work could not have been assumed on my end. I sent photos and took videos detailing all this but no response the help resolve this. They seem to be scammers and knowingly sell broken products ive seen a lot of other reviews repeating this sentiment.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Incompetent and Dishonest

I bought an Arturia Keystep Pro midi controller from them online at a good sale price. They shipped me the wrong item, an inferior product. When I brought this to their attention, they denied having any Keystep Pros in stock to make this right. Both their website and their Amazon store show that they do in fact have Keystep Pros in stock, they just clearly didn't want to honor the original sales price. When I asked them about this, they stopped communicating with me. I will return the incorrect item for a refund but I will never recommend Liquid Audio to any of my many guitar students or musician friends online, as they failed me at every step of this transaction.

9 October 2025
Rated 3 out of 5 stars

Shipping was fast

Shipping was fast, but it did not ship out for 4 or 5 days; if u get it out right away that’s good customer service, otherwise just so so!!!
Mark w

2 October 2025
Rated 5 out of 5 stars

Quick shipping

I purchased some cables from liquidaudio. Really quick shipping. They went out the following morning. And I received them earlier than expected.

Items were as advertised.

27 August 2025
Rated 5 out of 5 stars

Excellent to work with

Quick shipping, and excellent packaging. This was an expensive piece of equipment so I was very please med with everything from liquid audio! Will definitely be a repeat customer

24 December 2024
Rated 5 out of 5 stars

Orange amp cover

The amp cover I needed at a great price, delivered right on time! Would buy from Liquid Audio again, no problem. Recommended!

21 November 2024
Rated 1 out of 5 stars

Customer service?

I ordered the wrong item. I immediately tried to cancel. Before the item shipped, I called "customer service" ans left multiple messages and I emailed. No response. I refused delivery and still have not heard from anyone or received refund.

8 November 2024

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