LIND DNA Reviews 1,390

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their outstanding quality, beautiful design, and excellent craftsmanship. Many people appreciate the aesthetic appeal, noting how well the items complement their decor and how easy they are to clean and maintain. The delivery service is frequently highlighted as fast and efficient, with many consumers receiving their orders quickly and well-packaged. The overall service is also commended for its responsiveness and helpfulness. However, some customers also noted issues with the ordering process, such as not receiving shipping confirmations or experiencing delays. A few people were dissatisfied with the delivery service, specifically mentioning problems with GLS regarding tracking information, delivery notifications, or lost packages.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the great and unique... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery, with some... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Order

Reviewers mention ambiguous feedback about order. Some customers report positive experiences, such as smart... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick response and... See more

Based on these reviews

Rated 5 out of 5 stars

I absolutely love these unique curved placemats! I ordered them in White Grey, and they’re the perfect complement to my oval white acrylic stone table and brightly coloured chairs. The edge of the pla... See more

Company replied

Rated 5 out of 5 stars

Ordered Clean & Care for the reversible Dinner Mats (we love them) and had a problem with the parcel service. Contacted support and received quick, friendly replies that, in a short amount of ti... See more

Company replied

Rated 5 out of 5 stars

I was interested in placemats and received an immediate reply to my email telling me which shop I could find the sets in. They only had individual sets there, not the gift sets listed on the website... See more

Company replied

Rated 5 out of 5 stars

LIND DNA sells really great products. I ordered leather placemats along with the necessary cleaning products. The sets are fantastic. Exactly as I imagined them. LIND DNA – I highly recommend them.... See more

Company replied

Rated 5 out of 5 stars

Fully recommend. Great product (glass mat & lunch mat), fast delivery. However slightly surprised with the colors as they are much more intense & darker than on the website (Pantone no would help :) )... See more

Company replied

Rated 5 out of 5 stars

Design and quality are great, and there are a lot of beautiful colors. I recommend ordering a few different colors for selection, since the color of the mats in various lighting can be different to... See more

Company replied

Rated 5 out of 5 stars

I've purchased two lunch mats and a wooden box - all products are great. Colour, material and finishing are very good. I like the idea of leather being recycled. Packaging and delivery were easy and... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, product is as expected. The leather placemats color doesn't come off when cleaning, can't judge the longevity yet

Company replied

Rated 5 out of 5 stars

This was my second order, for a desk mat. It’s beautiful, shipped extremely quickly and well packaged. After several months of use I can also say that my placemats are holding up extremely well- they... See more

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Rated 5 out of 5 stars

At first, your webshop was not working properly, because I have tried several times to get a bundle of these sets into my shopping basket, butit always said - empty purchase box… and suddenly it worke... See more

Company replied

Rated 5 out of 5 stars

Quick delivery, beautiful mats. Have to return them though, M size is too small. Will order L now😊.

Company replied

Rated 5 out of 5 stars

Great service! I made a mistake when ordering the product but they quickly amend it before delivery. Very happy with the items I bought.

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Rated 5 out of 5 stars

Great products, fast delivery and good communication – what more could you ask for?

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Rated 5 out of 5 stars

Beautiful products, fast shipping and excellent packaging. So happy I found this company.

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Rated 5 out of 5 stars

Great shopping experience! Pickup at GLS store did work perfect

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Rated 5 out of 5 stars

Good Internet presentation, smart ordering and transparent tracking. And of course a very good product.

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Rated 5 out of 5 stars

We bought the table and the class mats in leather bi-color! Very good shop with all needed info”s! Good quality parts and the bi-color is just great👍

Company replied

Rated 1 out of 5 stars

Buying from this company has been a nightmare. They have terrible processes. Shipping is slow, the website is clunky and old, and you can’t make returns. The worst thing is, the ‘premium’ product is... See more

Company replied

Rated 5 out of 5 stars

All was well: nice fabric, nice colors, swift delivery.

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Rated 5 out of 5 stars

Outstanding quality products. The delivery was fast and easy.

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Rated 5 out of 5 stars

I love the product, it looks so good on my dinning table! Shipment was also super fast.

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Rated 5 out of 5 stars

very nice products and correct and fast delivery

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Rated 5 out of 5 stars

Ordered, sent, received - a straight forward, very pleasant shopping experience

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Rated 5 out of 5 stars

Quick responsibility and delivery. Thank you LindDNA team

Company replied

Rated 5 out of 5 stars

Fantastic product superb quality and great delivery service Would highly recommend

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Rated 5 out of 5 stars

Very best Articals and Service.

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Rated 5 out of 5 stars

my daughter loves her leaf and teddy placemats. thank you very much

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Rated 5 out of 5 stars

Beautiful products, very swift responses to questions, quick delivery - full recommendation!

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Rated 3 out of 5 stars

I never received the mats. Unfortunately GLS did not provide a tracking code, location of delivery or any kind of notification that the package was ready to be picked up, resulting in a last minute re... See more

Company replied

Rated 4 out of 5 stars

The customer service was very good. But the delivery with GLS was really bad, took 2 attempts and they didn‘t send any delivery information

Company replied

Rated 4 out of 5 stars

Package has not been delivered while GLS states it has been :( GLS seemed to be the culprit. LINDDNA resolved the issue.

Company replied


Company details

  1. Industrial Design Company
  2. Decoration and Interior Design Store
  3. Interior Designer

Written by the company

"We are passionate about designing, producing and selling interior products primarily in recycled leather. With the largest selection of tabletop products made from responsibly sourced materials, we make table setting and decoration more fun and creative for everyone with a taste for Danish Design, made in Denmark. We offer more, we are easy to do business with and we always walk the extra mile to support our customers and to reach our goals."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Perfect Match

I absolutely love these unique curved placemats! I ordered them in White Grey, and they’re the perfect complement to my oval white acrylic stone table and brightly coloured chairs. The edge of the placemats follows the curve of the table beautifully. I also purchased the matching coasters and a wooden tray to hold them, and they look stunning together on my table.

6 October 2025
LIND DNA logo

Reply from LIND DNA

Dear AP,
Thank you very much for your kind review. We’re delighted to hear that our curved placemats in White Grey complement your table and interior so well. It’s wonderful to know that the matching coasters and wooden tray complete the look beautifully. We truly appreciate your feedback and your trust in our products.

Kind regards
Elisabeth, LIND DNA

Rated 5 out of 5 stars

Good so far

Fast delivery, product is as expected. The leather placemats color doesn't come off when cleaning, can't judge the longevity yet

6 October 2025
LIND DNA logo

Reply from LIND DNA

Dear Liza,
Thank you for your positive feedback! We’re glad to hear that you’re satisfied with the product and delivery. It’s great to know the color holds up well when cleaning. Our dinner mats are made from recycled leather, which is a natural material that can absorb stains when it comes into contact with liquids and greasy residues. However, with the right care and prompt cleaning, they can stay looking beautiful and last for many years. Deep Cleaning Soap for tougher stains is designed specifically for this type of leather and is recommended on our website to help keep your mats in great condition.

Kind regards
Elisabeth, LIND DNA

Rated 5 out of 5 stars

All well

All was well: nice fabric, nice colors, swift delivery.

3 October 2025
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Reply from LIND DNA

Dear Vitus,
Thank you so much for your kind feedback!
We’re very happy to hear that you’re pleased with the quality, colours, and fast delivery.
We truly appreciate you taking the time to share your experience with us.

Kind regards
Elisabeth, LIND DNA

Rated 5 out of 5 stars

Outstanding quality products

Outstanding quality products. The delivery was fast and easy.

29 September 2025
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Reply from LIND DNA

Dear Diego,

Thank you very much for your wonderful review! We are delighted to hear that you are satisfied with both our products and the delivery.

Kind regards,
Elisabeth, LIND DNA

Rated 4 out of 5 stars

Decent quality

Decent quality, fair price

26 August 2025
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Reply from LIND DNA

Dear Sebastian,

Thank you very much for your review.
We’re happy to hear that you are satisfied with the quality and price of our products.
I wish you a great day.

Kind regards
Elisabeth, LIND DNA

Rated 5 out of 5 stars

Absolutely love my new mats!

Absolutely love my new mats!

3 September 2025
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Reply from LIND DNA

Dear Louise,

Thank you so much for your positive feedback. We’re delighted to hear that you love your new mats. Your feedback means a lot to us, and we hope you’ll enjoy them for a long time.

Kind regards
Elisabeth, LIND DNA

Rated 5 out of 5 stars

Great experience

Beautiful products, very swift responses to questions, quick delivery - full recommendation!

1 September 2025
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Reply from LIND DNA

Dear Michael,
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our products and service.
Your recommendation means a lot to us.

Kind regards
Elisabeth, LIND DNA

Rated 4 out of 5 stars

Great service - bad logistics partner

The customer service was very good. But the delivery with GLS was really bad, took 2 attempts and they didn‘t send any delivery information

25 August 2025
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Reply from LIND DNA

Dear Nikolaus,

Thank you for your feedback. We’re glad to hear that you were satisfied with our customer service. We sincerely apologize for the inconvenience caused by the delivery with GLS. We understand how frustrating multiple attempts and a lack of delivery information can be. We’ll make sure to pass your feedback on to improve the logistics experience.

Kind regards,
Elisabeth, LIND DNA

Rated 5 out of 5 stars

my daughter loves her leaf and teddy…

my daughter loves her leaf and teddy placemats. thank you very much

25 August 2025
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Reply from LIND DNA

Dear Kentishlass,
Thank you very much for your kind review. We are delighted to hear that your daughter is enjoying her Leaf and Teddy placemats. It means a lot to us to know that our designs bring joy to everyday moments at the table.

Kind regards
Elisabeth, LIND DNA

Rated 5 out of 5 stars

Nice

Nice stuff. High quality placemats

1 September 2025
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Reply from LIND DNA

Dear Prima,
Thank you so much for your kind review! We’re delighted to hear that you are happy with the quality of our placemats.

Kind regards,
Elisabeth, LIND DNA

Rated 5 out of 5 stars

Prompt service

Prompt service, highly recommend 😀

26 August 2025
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Reply from LIND DNA

Dear Iain,
Thanks so much for your lovely review.
We’re happy to hear you were pleased with our prompt service – and we really appreciate the recommendation.

Kind regards
Elisabeth, LIND DNA

Rated 5 out of 5 stars

Beautiful placemats

Beautiful placemats, quick delivery - can only recommend!

6 August 2025
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Reply from LIND DNA

Dear Alexandra,

Thank you so much for your wonderful review. We’re delighted to hear you love the placemats and our fast delivery. Your recommendation means a lot.

Kind regards,
Elisabeth / LIND DNA

Rated 5 out of 5 stars

Perfect

Great support - short delivery time

7 August 2025
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Reply from LIND DNA

Dear Carmen,

Thank you so much for your 5-star review. We’re thrilled to hear you’re happy with our support and fast delivery. Wishing you a great day.

Kind regards,
Elisabeth / LIND DNA

Rated 5 out of 5 stars
LIND DNA logo

Reply from LIND DNA

Dear Justina,

We are so happy to hear that you enjoy our products and that you received the service you deserve.

Thank you so much for the 5 stars – we truly appreciate it.

Kind regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Nice shopping experience 👍

We bought the table and the class mats in leather bi-color! Very good shop with all needed info”s!
Good quality parts and the bi-color is just great👍

6 August 2025
LIND DNA logo

Reply from LIND DNA

Dear Frank,

Thank you so much for your wonderful review.
We are delighted to hear that you had a great shopping experience and that you are happy with both our table and bi-color leather mats. It’s fantastic to know that you appreciate the quality and the look.
Have a nice weekend.

Kind regards
Elisabeth / LIND DNA

Rated 5 out of 5 stars

Great customer support

Ordered Clean & Care for the reversible Dinner Mats (we love them) and had a problem with the parcel service.

Contacted support and received quick, friendly replies that, in a short amount of time, solved my problem without any more hassle for me.

Perfect service I was absolutely, positively suprised by. Keep up the great work, it fits your products!

24 July 2025
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Reply from LIND DNA

Dear Rahmer,

Thank you so much for your wonderful review.
We are truly delighted to hear that you are so satisfied with both our reversible placemats and our Clean & Care – and, not least, with our service. We always strive to provide fast and seamless assistance, so it means a lot to us to know that we have lived up to your expectations.

Kind regards,
Elisabeth / LIND DNA

Rated 1 out of 5 stars

Buying from this company has been a…

Buying from this company has been a nightmare. They have terrible processes. Shipping is slow, the website is clunky and old, and you can’t make returns. The worst thing is, the ‘premium’ product is actually quite high maintenance and always looks stained. Not worth it at all. Avoid.
Update: I spent £400 with this company, and their position is ‘it’s not my fault’. The package clearly reached Denmark as it says PostNord all over it, which I even sent you photos of? If I can’t return my item to you even if I am following your instructions exactly, then I’m afraid it is your fault. Just include returns like a normal company, even if its paid for! Its not that hard!

7 August 2025
Unprompted review
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Reply from LIND DNA

Dear Isa,

As we have discussed with you today, it appears that your order was returned incorrectly, which is why it has come back to you and never reached Denmark — most likely because VAT and customs duties were not paid for the package to enter Denmark. Unfortunately, this is not something we, as a company, are notified about or can influence. LIND DNA always covers VAT and customs charges when sending an order so that the customer is not responsible for these costs. However, as stated in both our Terms & Conditions and in the return form you completed, return shipping costs are the buyer’s responsibility. We understand that you may not agree with this, but unfortunately not all companies are able to offer free returns.

Our Recycled leather, like all leather, requires proper cleaning to stay beautiful and last for many years. You are correct that not all cleaning methods will keep it looking nice, but with the right cleaning product, it is very easy to maintain.

We understand that this experience has not been what you had hoped for, and we are sorry to receive a one-star review when the issue is not caused by us. Our intention is simply to inform you of what can be done in the situation you are facing.

Wishing you a good day.

Kind regards,
Rikke / LIND DNA

Rated 5 out of 5 stars

great

great. rapid. very good quality

7 July 2025
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Reply from LIND DNA

Dear Ali,

Thank you so much for your great review. It’s always wonderful to hear that our customers appreciate the quality of our recycled leather.

Wishing you a nice day.

Kind regards,
Rikke / LIND DNA

Rated 5 out of 5 stars

Great

Great, all perfect - absolutely perfect

2 July 2025
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Reply from LIND DNA

Dear Diego,

Thank you so much for your wonderful review — we truly appreciate it!
We hope to see you shop with us again another time.
Wishing you a lovely day.

Kind regards,
Rikke / LIND DNA

Rated 5 out of 5 stars

Great mats - 100% recommended

Fully recommend. Great product (glass mat & lunch mat), fast delivery. However slightly surprised with the colors as they are much more intense & darker than on the website (Pantone no would help :) ).

23 June 2025
LIND DNA logo

Reply from LIND DNA

Dear Ewa,

Thank you for your positive review, it’s wonderful to hear that you like the products.
Regarding the colors online, they can vary a bit from screen to screen depending on resolution and quality, so there will almost always be some difference between the actual color and how it appears online. But thank you for your input. 😊

Wishing you a lovely day.

Kind regards,
Rikke / LIND DNA

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