LIND DNA Reviews 1,390

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their outstanding quality, beautiful design, and excellent craftsmanship. Many people appreciate the aesthetic appeal, noting how well the items complement their decor and how easy they are to clean and maintain. The delivery service is frequently highlighted as fast and efficient, with many consumers receiving their orders quickly and well-packaged. The overall service is also commended for its responsiveness and helpfulness. However, some customers also noted issues with the ordering process, such as not receiving shipping confirmations or experiencing delays. A few people were dissatisfied with the delivery service, specifically mentioning problems with GLS regarding tracking information, delivery notifications, or lost packages.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the great and unique... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast delivery, with some... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality of... See more

Order

Reviewers mention ambiguous feedback about order. Some customers report positive experiences, such as smart... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the quick response and... See more

Based on these reviews

Rated 5 out of 5 stars

I absolutely love these unique curved placemats! I ordered them in White Grey, and they’re the perfect complement to my oval white acrylic stone table and brightly coloured chairs. The edge of the pla... See more

Company replied

Rated 5 out of 5 stars

Ordered Clean & Care for the reversible Dinner Mats (we love them) and had a problem with the parcel service. Contacted support and received quick, friendly replies that, in a short amount of ti... See more

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Rated 5 out of 5 stars

I was interested in placemats and received an immediate reply to my email telling me which shop I could find the sets in. They only had individual sets there, not the gift sets listed on the website... See more

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Rated 5 out of 5 stars

LIND DNA sells really great products. I ordered leather placemats along with the necessary cleaning products. The sets are fantastic. Exactly as I imagined them. LIND DNA – I highly recommend them.... See more

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Rated 5 out of 5 stars

Fully recommend. Great product (glass mat & lunch mat), fast delivery. However slightly surprised with the colors as they are much more intense & darker than on the website (Pantone no would help :) )... See more

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Rated 5 out of 5 stars

Design and quality are great, and there are a lot of beautiful colors. I recommend ordering a few different colors for selection, since the color of the mats in various lighting can be different to... See more

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Rated 5 out of 5 stars

I've purchased two lunch mats and a wooden box - all products are great. Colour, material and finishing are very good. I like the idea of leather being recycled. Packaging and delivery were easy and... See more

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Rated 5 out of 5 stars

Fast delivery, product is as expected. The leather placemats color doesn't come off when cleaning, can't judge the longevity yet

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Rated 5 out of 5 stars

This was my second order, for a desk mat. It’s beautiful, shipped extremely quickly and well packaged. After several months of use I can also say that my placemats are holding up extremely well- they... See more

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Rated 5 out of 5 stars

At first, your webshop was not working properly, because I have tried several times to get a bundle of these sets into my shopping basket, butit always said - empty purchase box… and suddenly it worke... See more

Company replied

Rated 5 out of 5 stars

Quick delivery, beautiful mats. Have to return them though, M size is too small. Will order L now😊.

Company replied

Rated 5 out of 5 stars

Great service! I made a mistake when ordering the product but they quickly amend it before delivery. Very happy with the items I bought.

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Rated 5 out of 5 stars

Great products, fast delivery and good communication – what more could you ask for?

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Rated 5 out of 5 stars

Beautiful products, fast shipping and excellent packaging. So happy I found this company.

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Rated 5 out of 5 stars

Great shopping experience! Pickup at GLS store did work perfect

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Rated 5 out of 5 stars

Good Internet presentation, smart ordering and transparent tracking. And of course a very good product.

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Rated 5 out of 5 stars

We bought the table and the class mats in leather bi-color! Very good shop with all needed info”s! Good quality parts and the bi-color is just great👍

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Rated 1 out of 5 stars

Buying from this company has been a nightmare. They have terrible processes. Shipping is slow, the website is clunky and old, and you can’t make returns. The worst thing is, the ‘premium’ product is... See more

Company replied

Rated 5 out of 5 stars

All was well: nice fabric, nice colors, swift delivery.

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Rated 5 out of 5 stars

Outstanding quality products. The delivery was fast and easy.

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Rated 5 out of 5 stars

I love the product, it looks so good on my dinning table! Shipment was also super fast.

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Rated 5 out of 5 stars

very nice products and correct and fast delivery

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Rated 5 out of 5 stars

Ordered, sent, received - a straight forward, very pleasant shopping experience

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Rated 5 out of 5 stars

Quick responsibility and delivery. Thank you LindDNA team

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Rated 5 out of 5 stars

Fantastic product superb quality and great delivery service Would highly recommend

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Rated 5 out of 5 stars

Very best Articals and Service.

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Rated 5 out of 5 stars

my daughter loves her leaf and teddy placemats. thank you very much

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Rated 5 out of 5 stars

Beautiful products, very swift responses to questions, quick delivery - full recommendation!

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Rated 3 out of 5 stars

I never received the mats. Unfortunately GLS did not provide a tracking code, location of delivery or any kind of notification that the package was ready to be picked up, resulting in a last minute re... See more

Company replied

Rated 4 out of 5 stars

The customer service was very good. But the delivery with GLS was really bad, took 2 attempts and they didn‘t send any delivery information

Company replied

Rated 4 out of 5 stars

Package has not been delivered while GLS states it has been :( GLS seemed to be the culprit. LINDDNA resolved the issue.

Company replied


Company details

  1. Industrial Design Company
  2. Decoration and Interior Design Store
  3. Interior Designer

Written by the company

"We are passionate about designing, producing and selling interior products primarily in recycled leather. With the largest selection of tabletop products made from responsibly sourced materials, we make table setting and decoration more fun and creative for everyone with a taste for Danish Design, made in Denmark. We offer more, we are easy to do business with and we always walk the extra mile to support our customers and to reach our goals."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Thanks Rikke

I discovered this brand on a trip to Oslo. It's magnificent and of the highest quality. Thanks to Rikke for his help.

7 March 2025
LIND DNA logo

Reply from LIND DNA

Dear Lionel,

What a wonderful review to receive—I truly appreciate it! 😊

I was really happy to assist you with your issue, and it’s just as fantastic to hear that you love the products now that you have them. Thank you so much for sharing that with us.

Wishing you a great day.

Best regards,
Rikke / LIND DNA

Rated 5 out of 5 stars

Easy to order

Easy to order, fast shipping, good quality. I will do it again.

7 March 2025
LIND DNA logo

Reply from LIND DNA

Dear Ralf,

Thank you so much for taking the time to review us.

We are delighted to hear that you had a great shopping experience with us, and we hope you enjoy using your LIND DNA products.

Have a wonderful day. 😊

Kind regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Excellent and fast Support.

Elegant and durable products, shipped within a few days

7 March 2025
LIND DNA logo

Reply from LIND DNA

Dear Dietmar,

Thank you so much for the 5 stars—we truly appreciate it.
We hope you enjoy your LIND DNA products and wish you a wonderful day.

Best regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Extremely impressive

I am extremely impressed with this company. Their products are top class, their response time is lightening quick and they deliver (over a distance of about 4,000 km) much quicker than the local store just around the corner. Beautiful products and outstanding service. Respect !!

4 March 2025
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Reply from LIND DNA

Dear Marc,

Thank you so much for your incredibly kind review—it truly means a lot!

I’m always happy to help our customers as quickly as possible, so it’s great to hear that you appreciated the fast service. I really hope you enjoy your LIND DNA order, and please know that your review is truly appreciated.

Wishing you a fantastic day!

Kind regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Great product

Great product, quick delivery

28 February 2025
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Reply from LIND DNA

Dear Julie,

Thank you so much for taking the time to review us—we truly appreciate it! Have a wonderful day.

Best regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Love the mats!

Great mats. Sturdy, but thin, beautiful colors, nice texture. Easy to clean. Great customer service.

24 February 2025
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Reply from LIND DNA

Dear Lina,

Thank you so much for your kind review of us and my service—I really appreciate it! I hope you create some beautiful table settings with your Table Mats, and I wish you a wonderful day.

Best regards
Rikke / LIND DNA

Rated 3 out of 5 stars

Very high shipping and return rate

The shipping costs are quite high. I ordered the false products by mistake so had to return, here the costs are also high. So in total I paid 20 Euros for nothing. To me this is NOT clientfriendly and I will not order again.

19 February 2025
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Reply from LIND DNA

Dear Stephanie,

We’re sorry to receive 3 stars due to our return costs. We do offer free shipping on our webshop for orders over a certain amount, and we clearly state in both our terms & conditions and the return form you received that using our provided return label costs 10 euros.

Of course, customers are always welcome to use an alternative return method—we simply aim to make the process as convenient as possible.

We wish you a nice day.

Best regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Every set is Great with nice colours

Every set is great with nice colours

3 February 2025
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Reply from LIND DNA

Dear Annette,

Thank you for your positive review. We're delighted that you like our color selection and hope you enjoy using your LIND DNA table mats.

Have a wonderful day.

Kind regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Good quality

Good quality, easy order, quick delivery
Thank you 🙏🏻

4 February 2025
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Reply from LIND DNA

Dear Christine,

Thank you so much for taking the time to review us.

We are delighted to hear that you had a great shopping experience with us, and we hope you enjoy using your LIND DNA products.

Have a wonderful day. 😊

Kind regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Excellent Shopping Experience

Excellent Shopping Experience – Great Quality & Bonus Gift!

I recently ordered a set of table mats from this store, and I couldn’t be happier! The quality is outstanding—durable, stylish, and exactly as described. The ordering process was smooth, and delivery was quick. To my surprise, they even included a free extra glass mat as a bonus, which was a wonderful touch! Excellent customer service and attention to detail. Highly recommended!

3 February 2025
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Reply from LIND DNA

What a fantastic review to start the day with! We’re so happy to hear that you not only love our products but also felt well taken care of throughout the entire purchasing process. That’s exactly the experience we strive to create for our customers, so thank you so much for sharing it with us.

Wishing you the best day!

Kind regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Perfect Service

The package arrive very quick, unfortunately it was broken due to rough handling. I contact the service team and receive immediate help. Thanks a lot again.

3 February 2025
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Reply from LIND DNA

Dear Kai,

Thank you for the 5 stars and your kind words! I'm glad I could help with the issue regarding your package, and I hope you’ll love your LIND DNA Dinner Mats.

Wishing you a wonderful day.

Best regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Quick delivery and customer Service

Had to call regarding a material question and got help immediately

31 January 2025
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Reply from LIND DNA

Dear Lea,

Thank you for taking the time to review us.
I'm really glad you got the help you needed, and I hope you’ll be happy with your purchase. Have a great day :)

Kind regards
Rikke / LIND DNA

Rated 5 out of 5 stars

I love them

These are already my second sets and I love them! Great, easy-care quality.
The delivery was very fast

27 January 2025
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Reply from LIND DNA

Dear Andrea,

Thank you so much for your kind words and the great 5-star review – we truly appreciate it!

Wishing you a wonderful day.

Kind regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Products produced in Denmark

The products we bought are produced in Denmark and the response to our question was quickly and helpful

24 January 2025
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Reply from LIND DNA

Dear Maggie,

Thank you so much for your review. We’re thrilled to hear that you appreciate our production in Denmark and that our service was helpful. We’re always happy to assist!

Wishing you a wonderful day.

Best regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good packing, high quality and before fast and friendly response for other shipment needed send back (my own fault). Can recommend this company fully.

22 January 2025
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Reply from LIND DNA

Dear Sven,

Thank you so much for the five stars and your kind words! I’m really happy that I could assist you, and it’s wonderful to hear that you’re pleased with both the products and your shopping experience with us.

We hope to see you back again in the future. Have a fantastic weekend.

Best regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Great quality of the product

Great quality of the product - fast delivery

14 January 2025
LIND DNA logo

Reply from LIND DNA

Dear Andrea,

I'm happy to hear that you had a great shopping experience with us. Thank you so much for taking the time to leave a review.

Best regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Very good experience and products

The staff at Linddna are very reactive by email and gave us very good advise. We love our dinner and glass mats and the products to clean them.

21 January 2025
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Reply from LIND DNA

Dear Eric,

Thank you so much for your wonderful review! We always strive to provide our customers with quick responses and the guidance they need, so I’m really happy to hear that this was your experience as well.

We hope you continue to love using your new Dinner Mats.
Wishing you a great day!

Best regards
Rikke / LIND DNA

Rated 1 out of 5 stars

An absolute flop

The shipping and returns costs are outrageous. I have never experienced anything like it and the quality is extremely poor and absolutely does not justify the astronomical prices

20 January 2025
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Reply from LIND DNA

Dear Nadia,

We're sorry to hear that the texture of our recycled leather wasn’t to your liking. As always, customers are welcome to return their orders, and we processed your return promptly. The €10 deduction covers the cost of using our return label, as stated in the return form provided.

It’s disappointing to receive such a review despite our efforts, but we still wish you a great day.

Kind regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Really satisfied with my articles

Really satisfied with my articles. The delivery has Been Quick.
Very Happy ! Thanks LIND DNA !

13 January 2025
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Reply from LIND DNA

Dear Michel,

Thank you so much for giving us 5 stars and sharing your kind review. We’re delighted to hear that you had a great shopping experience with us. Wishing you a lovely day.

Best regards
Rikke / LIND DNA

Rated 5 out of 5 stars

Great product

The mats are everything the website said - the colour and feel is lovely. I was worried they might mark easily but after an enthusiastic meal with my family they wiped down and were good as new. I am so pleased

6 January 2025
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Reply from LIND DNA

Dear Sarah,

That is such a wonderful review you’ve sent us – thank you so much! You’re absolutely right that the mats stay beautiful with proper care, and we’re thrilled to hear that you love our Dinner Mats as much as we do.

Wishing you a wonderful day.

Kind regards
Rikke / LIND DNA

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