Liliosa Lingerie Reviews 803

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 314 reviews, reviewers had a great experience with this company. Many customers consistently praise the products, highlighting the stunning and comfortable lingerie sets, pajamas, and other items available in a wide range of designs and colors. The quality of the items is frequently noted as excellent, with many appreciating the soft, stretchy material and adjustable features that provide a perfect fit and boost confidence. Reviewers also commend the staff for their amazing energy, helpfulness, and friendly demeanor, making interactions pleasant and supportive. Customer service is consistently described as being on point, proactive, and efficient in handling orders and exchanges. However, some people were dissatisfied with the product quality, mentioning cheap material and defective stitching, with claims that items are sourced from other retailers. A few reviewers also reported issues with incorrect sizing, receiving items that did not match recommendations or were too small, particularly for curvier figures. Additionally, some customers experienced problems with orders, including missing items or incorrect products, and found the customer service unhelpful or rude when trying to resolve these issues, leading to delays in refunds or exchanges.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the amazing quality, beautiful... See more

Quality

People report positive experiences with quality, with many reviewers praising the amazing quality of items,... See more

Staff

Consumers find staff to be positive, with many reviewers describing the team as friendly, helpful, and... See more

Order

Customers had positive experiences with order, with many expressing satisfaction with the quality of items... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful lingerie, beautiful team. The best vibes on TikTok lives. Such a stunning collection of sets. Different colours, different designs and such a range to choose from! They are adjustable and co... See more

Rated 5 out of 5 stars

Amazing Service, I received my gorgeous body suit & 2 lingerie full sets at a great price. I actually feel comfortable & pretty for once, Considering I'm a plus size girlie with a big bust its hard to... See more

Rated 5 out of 5 stars

The lingerie sets from this company are amazing. The material is so soft and stretchy. Really does boost the confidence in these sets. The ladies that I have brought from are gorgeous, bubbly human... See more

Company replied

Rated 5 out of 5 stars

Joined as a nervous girlie on Tik Toc live I think Amy was the host? 😘💕 Never ordered anything for me before and she was so genuine and lovely totally empowering! Ordered and unfortunately had to Ex... See more


Company details

  1. Lingerie Store

Written by the company

Liliosa represents so much more than just being a lingerie brand, we embody an empire full of inspiring women who know the power lingerie holds to make you feel invincible. When you join Liliosa you join a sisterhood of women who empower each other and embrace each others differences, because together we are limitless. Our sets are so beautiful and comfortable that you will enjoy feeling your best with every single wear.


Contact info

4.0

Great

TrustScore 4 out of 5

803 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I've bought a fair few of the mystery…

I've bought a fair few of the mystery bundle and babydoll sets from Liliosa and I've never been disappointed.
The quality is great and fits are perfect.
Just bought 2 baby dolls with Ams and she picked two beautiful sets (the ones I actually wanted - lucky me).
Would 100% recommend.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Love them!

Only just discovered these girls on TikTok live, bought my first orders from them a few days ago and I absolutely love the sets I’ve bought. Never really had the confidence to wear lingerie before, but I do now! I will definitely be buying from them again 🫶❤️

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Affordable fab quality

The liliosa girls are all amazing, they are always so nice and pick out the most amazing sets for you. The quality of the sets is fab and with affordable prices. I wouldn’t shop anywhere else!

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing as always

Amazing as always, everyone is always so helpful and makes the experience magical, not to mention the items themselves are stunning and make you feel so confident, I won’t go anywhere else for lingerie now ❤️

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Only sent out half the order and won’t…

Only sent out half the order and won’t even acknowledge me and respond to where the other part of my order is
Also returned stuff for exchange and sent out 3 of the same things over and over again so now I’m stuck with 3 of the same bodysuits and they dont want to fix there mistakes

7 January 2026
Rated 1 out of 5 stars

CAN BUY THESE SETS FROM SHEIN FOR £5

Don’t buy from this company ordered £35 mystery bundle only to find out after a 2 min look on SHEIN typing in what my set from Lilosa looked like both of them were on there for £5 each 😂

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Nervous to confident Gurl

Joined as a nervous girlie on Tik Toc live I think Amy was the host? 😘💕 Never ordered anything for me before and she was so genuine and lovely totally empowering! Ordered and unfortunately had to Exchange a couple of items nothing was to much trouble correspondence was quick and they didn’t mind me chasing when it was delayed due to snow! and come home to a beautiful new set! I feel really privileged to have joined her live and can’t thank Lilosa enough continue to support lives and hope to order soon xxx Millie xx

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning!

The sets are absolutely stunning and really adjustable so you can tighten or loosen to fit your body perfectly! Amy helped picked out my mystery bundle on live and she was such a vibe and so helpful and friendly! The only problem is…now I’m obsessed and need every set!

8 January 2026
Unprompted review
Rated 5 out of 5 stars

First time buyer and I couldn’t be…

First time buyer and I couldn’t be happier. Amy’s support and help was absolutely incredible — so kind, patient, and genuinely helpful. Because of the experience, I’ve already placed an order and subscribed. Highly recommend 💖

12 January 2026
Unprompted review
Rated 5 out of 5 stars

I love all the people who works there…

I love all the people who works there they are kind caring funny and they actually help women to be more confident and be proud of themself and the clothes what they give away of course you have to buy them they are in a good quality they fit perfectly and the people who works they helps people finding what they need to find and everything like I literally threw all my old stuff from other shops because they quality was rubbish but these stuff are in a good quality and good prices honestly love everyone who works there

15 December 2025
Unprompted review
Rated 5 out of 5 stars

I wanted to buy a product that would…

I wanted to buy a product that would help me empower and boost my confidence. In Liliosa, they provide a variety of lingeries which I can select. Initially, I was unsure about what sizes to buy but with the amazing help of the salesperson and the customer service team, I can purchase their product with ease and confidence.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience

They took forever to get my delivery centimetre took over a month, even though it was two day shipping. Once I had got the stuff I did didn’t get the right stuff. I only got one of the two things that I ordered.

2 December 2025

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