I sent in my razer 25 it get fix I broke the main screen and they rested my phone and did give me my sim card back, I had to go to a boost store to get a new one and they thought I had 24 like no, luc... See more
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They are the biggest scam I have ever whitnessed. I am shocked that they are still allowed to be in business. Their "claim" division just denies everything. I can confidentely say that I will never... See more
The inclusion of this so called benefit with my so called Barclays Premium” bank account is close to enough to make me change banks. I shall notify Barclays of this. Ridiculous process. Automated... See more
Stop sending not working replacements to people Honestly worst insurance company ever they told me on the tenth of October it would take 3-5 days to be returned ... Wait let me restart they never... See more
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They are thieves and steel people…
They are thieves and steel people money. I raised complaint on them with Barclays as they send other cheap and unprofessional companies as their 3rd and 4th parties to fix and play with customers cell phone. Don’t buy this insurance from Barclays as my advise. I plan to challange even their fake decision in court. They accept mistakes politely and offer you 54£ which is funny. You are not able to reach customer service in one month and not even you get any response or call back. I am happy to provide any proof if anyone want and share it here if the page allows me.
Very poor
Replaced iPhone for my elderly Mum but Likewize have sent a device that has a very poor battery, it takes a long time to charge and then depletes extremely quickly (I have taken it to Apple store who have confirmed battery is not satisfactory). Have reported it twice now to Likewize but nobody from complaints has called me back. I asked if the battery could be replaced in the Apple store and was awaiting a call back. None came. Chased again last Saturday and asked same question, was told no they must collect and replace it which means phone has to be wiped and set up all over again. They were meant to collect it yesterday but nobody came, will need to call again today. Thank you NatWest for such wonderful member benefits…
Got to be one of worst companies I've…
Got to be one of worst companies I've come across . And these are people who are directly working for barclays Bank. They accused me of not sending phone back to be repaired and charged me 400 pound , it was there courier who picked it up !!!!!
Waited over a week to have it picked up with excuse after excuse . Come on barclays sort it out by get a reputable company
NOT RELIABLE REPLACEMENT AND CUSTOMER SERVICE
THEY HAVE BLACKLISTED BY WORKING INSTEAD OF LOST PHONE. THEIR CANADA COSTOMER CONTACT NUMBER IS NOT IN SERVICE.
FIRST OF ALL THEY NEED TO GET A WORKING PHONE NUMBER FOR CUTOMER SERVICE
just received my 3rd phone in 7 days…
just received my 3rd phone in 7 days from likewise this one does not read sim cards. such an unacceptable service via RBS
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