liGo Reviews 

2,008
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 534 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the outstanding service and efficient ordering process. Customers consistently praise the competitive pricing and the quality of the products received, often noting that items were exactly as described and well-packaged. Many people appreciate the fast and reliable delivery service, with orders frequently arriving earlier than expected or on the promised date, often with good tracking updates. However, some customers experienced issues with product compatibility or functionality, leading to returns or exchanges. A few other people also felt that packaging was insufficient, resulting in damaged goods, or received incorrect items.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Service

People report positive experiences with service, often describing it as excellent, brilliant, and outstanding... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of the ordering process... See more

Price

Consumers find price to be positive, with many reviewers consistently highlighting competitive and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Panasonic answer phone and two handsets arrived in good condition after a couple of days. No idea if it works or not as after waiting three weeks, my provider has left me without the phoneline pa... See more

Rated 5 out of 5 stars

I can only describe this supplier as ‘outstanding’. Next day delivery as promised but I decided to return the binoculars as they did not feel right for me. There was no hesitation from LIGO to precess... See more

Rated 5 out of 5 stars

i bought an additional handset for my Panasonic KX-TGA system. The item arrived as expected - that was the easy part. I had difficulty making it work correctly with my existing system. I phoned the... See more

Rated 5 out of 5 stars

Wanted 4 phones for my sister in law found them on LiGo site great price simple ordering and delivery when stated. Great firm, great shopping experience.


Company details

  1. Electronics Store
  2. Binoculars Store
  3. Camping Store

Information provided by various external sources

At liGo, we know our products like no one else does. For over 15 years, we’ve been one of the UK’s top choices for online electronics, offering the kind of personalised service & expert advice that you won't find elsewhere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,008)

537 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommended

Excellent service, communication and fast delivery.
Great price deal on Motorola T92 six pack License-Free walkie talkies. Highly recommended.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Quality Products

Bought a Delonghi Toaster & Kettle set as a gift. Ordering was easy and delivery was very quick.
Products exactly as expected and set was value for money at that quality

19 June 2026
Unprompted review
Rated 5 out of 5 stars

The Panasonic answer phone and two…

The Panasonic answer phone and two handsets arrived in good condition after a couple of days. No idea if it works or not as after waiting three weeks, my provider has left me without the phoneline part of the new Fibre broadband.
Good price, company recommended.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Notifications of my order

Notifications of my order, then tracking notifications. It arrived when it said it would what’s not to like?
The BT4600 is just what is needed for fat fingers. Struggled like many people did to set time and date. On looking on the web found numerous suggestions to sort the problem. From then on all ok.

23 June 2026
Unprompted review
Rated 2 out of 5 stars

Thoughtless packaging

Well they’re asking for feedback… so I was shocked to receive my lovely Greenpan frying pan in a just a bag with one layer of bubble wrap that wasn’t secured inside. I wasn’t surprised to see it had a gauge on the rim.

The laughable thing is when receiving my return instructions it said “place inside a study box “. Really?!!

25 June 2026
Unprompted review
liGo logo

Reply from liGo

Hi Karen,

Thank you for taking the time to leave your feedback.

We’re sorry to hear that your GreenPan didn’t arrive in pristine condition. We appreciate how disappointing it must have been to find a mark on your new pan. I have passed your comments regarding the packaging on to our warehouse team and we will review how we send out these products in future.

We understand your comments regarding the return instructions. The reference to a sturdy box is intended to help ensure items are protected during transit back to us, but we appreciate how frustrating that wording may have seemed in the circumstances.

I believe our customer service team has already been in touch to help resolve this for you. If there’s anything further we can do, or if you have any additional concerns, please don’t hesitate to reply to them and we’ll be happy to assist.

Kindest regards,
Craig | liGo

Rated 5 out of 5 stars

Outstanding Service by LIGO

I can only describe this supplier as ‘outstanding’. Next day delivery as promised but I decided to return the binoculars as they did not feel right for me. There was no hesitation from LIGO to precess a returns label, and a refund was authorised straight away. Great service and the best I have ever experienced from an on line retailer. Thank you.

18 June 2026
Unprompted review
Rated 5 out of 5 stars

I recently bought a series of phones…

I recently bought a series of phones and found that two would not link up with the base. Ligo offered to take back the phones or to trouble shoot the problem,. With their guidance the problem was resolved. I previously gave them a 2 out of 5 review because of the problem, On reflection this was a problem not of Ligo but of B.T. and their Chinese manufacturer. Ligo did all they could to resolve the situation to my satisfaction.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

I have to be honest and say absolutely…

I have to be honest and say absolutely fantastic from order to delivery.
And they communicate with you unlike a lot of online retailers.
Would use again and l have bought from them twice now.
Prices are also very competitive.

10 June 2026
Unprompted review

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