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Rated 1 out of 5 stars

Scammers in Asia! Once the balance of my account is below $1, they intensionally decrease the spec and band width of my vm. After topping up some balance again, now the server is working abnorma... See more

Rated 2 out of 5 stars

Update 23-09-2022 : as of now lightnode capped bandwidth of their Bangladesh Dhaka Servers. Many Users including me suffering for this. Contacted weeks ago but no solution. Thus I'm reducing the re... See more

Rated 1 out of 5 stars

Absolute horrible service The service is extremely overpriced and uderqualified, for 8$ a month you only get 1TB of traffic and the bandwidth is capped out at 100mb/s with horrible specs! and you ca... See more

Rated 1 out of 5 stars

Absolutely terrible experience. The payment system did not work properly. Money was charged from my account, but the balance was never credited. Support did not respond for days, and because of... See more

Company details

  1. Cloud Computing Service

Written by the company

LightNode was established in 2002. At present, we have more than 500 employees. LightNode is self-developed and provides essential IT infrastructure resources such as computing, storage, network and security. We provide hybrid cloud computing services and cloud-based operations and maintenance management services based on our intellectual property management platform. LightNode advocates the concept of "technology-driven products, operation and maintenance driven services", and constantly introduces products and services suitable for the industry characteristics. At present, LightNode has provided solutions and hybrid cloud services for a large number of IT deployment services in the direction of games, e-commerce, finance, pan entertainment, enterprises and institutions.


Contact info

2.2

Poor

TrustScore 2 out of 5

84 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

Scammers in Asia!

Scammers in Asia!
Once the balance of my account is below $1, they intensionally decrease the spec and band width of my vm.
After topping up some balance again, now the server is working abnormally with 100% CPU usage all the time without any process running clearly!

They control your server and down and up anytime they like!
not honest company.

11 September 2024
Unprompted review
Rated 1 out of 5 stars

So its the same IP's 38.60 no matter…

So its the same IP's 38.60 no matter the 'datacenter' we pick and region of the world, they want to let you believe they have different ones, also i never seen a service so slow in my entire life, no matter how many vcpu and ram i pick i can't have a fluent mouse, far from it its pixel mouses instead, and have you seen the amount of fake trustpilot 5 start comment ?? read well, its IMPOSSIBLE to miss them the way they are written, this service is one and a half start at max in medium appreciate from real users. Awfull

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Not Bad service.

Bad service.
I have bought a VPS. We cannot even try the server first. We have to load money into account to create a server. I have created and some times it shows NoVCN then after some time it shows desktop. But is very very slow. We can't even use the machine. Opened a ticket and they have not responded yet.
I will not recommended it to anyone. Please avoid it and save your money.

Edit: I contaced the support and they told me that use any RDP client for connection. Then server works good when used with "Microsoft Remote Desktop".

16 August 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. Received extremely poor response from their customer support. I created a ticket three days ago, and it's still in processing with no one available on chat for assistance. Overall, I wouldn't recommend using their service. Webairy is a better option in comparison.

8 May 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Stay away. They share the resources with others to the extent your own VPS won't work at all. Bad support, no refund policy, hidden statistics (like download speed of 1mbps).

19 March 2024
Unprompted review
Rated 1 out of 5 stars

Absolute horrible service

Absolute horrible service
The service is extremely overpriced and uderqualified, for 8$ a month you only get 1TB of traffic and the bandwidth is capped out at 100mb/s with horrible specs! and you cant even get a refund.
also all the 1 star reviews look as generic as it gets clearly made by bots overall horrible experience please don't waste your money

19 January 2024
Unprompted review
Rated 1 out of 5 stars

the company is playing double policy

the company is playing double policy. when i recharge at amount of 10$ they are trying to deduct the $78.21 from my credit card. its just like fraud. even i have talked to live chat but they reply after 1 day. thats unfair. below is the amount which they are trying to deducting
Merchant:LIGHTNODE
Transaction Amount:HK$78.21 HKD

18 January 2024
Unprompted review
Rated 5 out of 5 stars

Ease of Use Appreciated

Even as someone who isn't particularly tech-savy, I found Lightnode to be rally easy to use. Its simple setup and intuitive interface are excellent.

21 November 2023
Rated 5 out of 5 stars

For my travel blogging

For my travel blogging, reliable connectivity is cruicial, LightNode has been consistently dependable,keeping me connected and my content updated,no matter where I am.

15 November 2023
Rated 1 out of 5 stars

No secure data

I had worked them a year ago they just delete all you nodes with out consulting them. They just delete your data. Its rather good not to use these guys. If there is -11111 rating i will give them -11111111111111111 because they just delete your server without consulting. customer support are ridiculous and rude they dont know how service people talk with customer

3 January 2024
Unprompted review
LightNode logo

Reply from LightNode

I'm sorry to hear about the negative experience you've reported. I want to assure you that we do not delete machines without cause. In instances of account delinquency, we send multiple emails to remind the user to recharge their account within a specified period to avoid complete machine termination. Could you please check your email for these notifications?

Additionally, we are more than willing to help you pinpoint the specific issue. If you could provide us with your account, we would be glad to investigate the situation further.

Rated 4 out of 5 stars

Focused on Efficiency

LightNode has transformed the way I work. Its speedy and reliability are exactly what I need to stay productive without tech headaches

4 December 2023

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