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LightHub Direct Reviews 2,858

•
TrustScore 4.5 out of 5

4.4

Lighting Store
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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent service received. Many people highlight the fast and efficient delivery service, often noting that items arrived promptly and were well-packaged. Reviewers frequently commend the helpfulness of the staff and the ease of the ordering process. However, some customers also noted issues with their orders, including incorrect quantities, damaged items upon arrival, or items not being received at all. A few other people also felt that the return process was difficult and frustrating.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

Customers generally report positive experiences with delivery services, often praising fast delivery times,... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, highlighting quick... See more

Quality

People report positive experiences with quality. Many customers praise the good quality products, noting that... See more

Service

Consumers generally find the service to be positive, highlighting excellent and efficient experiences with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good price, straight forward ordering and quick delivery, unit well made and easy to fit, was a replacement for a previous outside light. Works well.

Rated 4 out of 5 stars

THE PRODUCT AND SERVICE WAS VERY GOOD IN GENERAL, BUT THERE WAS JUST ONE ISSUE WITH THE PRODUCT - THERE WAS A ONE OF THE CATCHES MISSING.

Rated 4 out of 5 stars

Fast delivery great staff a pleasure to do business with good quality gear

Rated 5 out of 5 stars

Tbh they had a nightmare. Bought 7 lights, package if 6 turned up on time. The other light got lost. They redelivered it several days later, damaged in transit. It happens. Gave me a full refund witho... See more

Company details

  1. Lighting Store
  2. Electrical Equipment Supplier
  3. Electrical Supply Store
  4. Electrical Wholesaler
  5. Lighting Manufacturer
  6. Lighting Wholesaler

Written by the company

✔️ Quality Own Brand Products ✔️ Exceptionally Low Prices ✔️ Service You Can Rely On We use our 30 years of experience to procure quality products directly from source. By cutting out the middlemen, we’re able to offer exceptionally low prices below the market rate. In addition, we believe in the importance of exemplary service. You can trust us to deliver your order on time and if anything should go wrong, we promise to go above and beyond until your issue is resolved. We aim to ensure that LightHub customers are happy customers.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 23% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent after sales service

Excellent after sales service. My outdoor PIR lamp faltered after 18 months and LightHub immediately replied to my email saying a new one was on its way. 10/10 thank you, cheers David, Cornwall

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Good efficient service

Good range of products. I purchased LED down lighter, charge for delivery but very efficient with delivery within 48 hours. Very pleased with service

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Great company, great product, great service

I ordered an LED replacement for a 6ft fluoresecnt fitting complete with microwave sensor. It arrived next day as promised, beautifully packed and is a great product. Good value and seems to work really well. I had to ask a question before ordering and the customer service was exemplary.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered 5 lights arrived quickly. The customer changed their mind on the quantity so I returned some of the lights. An excellent return procedure. Very happy and will use Lighthub again.

23 January 2026
Unprompted review

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