LifeStance Health Reviews 1,946

My new doctor was kind, thorough, and very knowledgeable. I feel like I am making great progress due to the professional help.

Dr. Hatesohl goes out of his way to make time for me. Even in-between regular appointments.

This place is shit..one on quebec anyway..I went for a week they tried mens already..went in total 3 weeks..on week didnt feel like talking therapist called ask why .tried telling him and say I would go next week hung up on me..wrote review on thier site they took it down..that's why u only see positive reviews on thier site..place is a joke

There are so many issues. Billing is a nightmare. The counselor I was assigned told me I couldn't have any stresses or a hard life because I didn't have children. She focused every appointment on a checklist instead of asking me what I wanted the counseling for. I felt very much like I was not a patient but just a task on her to-do list. My partner has abusive tendencies and we wanted to find ways to work through them, but she said the problem was that I was not kind enough to my abuser and I needed to use more gentle parenting with my partner so he wouldn't feel triggered to abuse me. It was a very invalidating experience.

Elizabeth burghardt is the worst therapist she’s will just take the attacker/ abuser side because there your parents do your self a favor and pick another therapist she ain’t worth the 20$ worst lady at life stance hands down she will get you arguing more and more with your parents till you blow up because you’ve been burning anger and lot of trauma and you will crashout just pick someone else

I absolutely LOVE LIFE STANCE!!!!
And I absolutely adore my psychiatrist Nicholas Cunningham , his caring and professional!
Life stance has truly changed aged my life for the better in more ways than one !!! I highly Recommend them
Every chance I get!!! Shoot half their patients are probably people I've referred JK

Jami is an awesome provider and the telehealth services are really convenient! 100% recommend this service to others!

Arturo is a wonderful therapist. He has helped me with the various issues that I have had and offers insightful thoughts and advice. I always feel that he truly listens to me. I feel very fortunate that he is my therapist.

Dr. Kenneth D’Oyen is pleasant, approachable, informative & thorough. His listening ear is impeccable.

My therapist is awesome been with life stance for years now and I don’t plan on changing

I’ve had a really positive experience with LifeStance Health. The scheduling process was easy, the staff was responsive, and my therapist has been incredibly supportive and professional. I appreciate how comfortable and welcoming the environment feels, which made it much easier to open up and focus on my mental health. I also like that they offer both in-person and telehealth options, which makes appointments much more convenient. Overall, I’m very grateful for the care I’ve received and would definitely recommend LifeStance to anyone looking for quality therapy services.

Empathetic, patient, and understanding.

Dr. Merritt is wonderful. She is compassionate and a great listener. You can tell she’s not just checking boxes and giving generic responses as solutions. Rather she thinks critically to give the most effective solutions to fit the needs of the patient.

Can't get any lower. These crooks charged me for a telehealth appointment that had no sound. The provider lied and claimed there was an session. I fought this tooth and nail for more than a year. They let it go long enough that I thought it had been resolved. SURPRISE! It went to collections. These charlatans aren't worth my credit score. I am however going to report them to Medicare for fraud. This has been going on since 10/2024

It's difficult to reach someone at the office during business hours. After seeing the same provider for 1-1/2 years, I needed to reschedule an appointment due to a mandatory work event. My appointment was scheduled for Friday. Appointments cannot be canceled or rescheduled thru the patient portal, you have to call. I attempted to contact the office on Wednesday to reschedule, after 30 min, I had to abandon the call. I called back on Thursday and was on hold for 20 min. Finally got someone on the phone and was told I'd be charged $100 for rescheduling in less than 48 hours. I let them know that this was the first time I've rescheduled an appointment but that my provider had no call, no showed an appointment with me & the provider scheduled to make up that appointment was an hour late and I wasn't compensated for my time. I also explained that I tried calling the day before (within the 48 hour guideline) and couldn't get thru. The office stated the charge is automatic and can't be overridden. I've moved on to a new provider that's more accessible.

Update - received a text message that my card on file would be billed for the cancellation fee. I spoke with Wanda in billing to inform her that I was revoking authorization to bill my card. She stated "I didn't send that message" and offered no solution. To which I told her someone from LifeStance sent the message and I need to speak with someone to ensure they are clear that authorization to bill has been revoked. She then said she could remove the card on file so it wouldn't be billed. I stayed on the line while she allegedly removed card information. Only to go into my account hours later and see the pending charge. And of course I've been on hold for over 10 minutes just to wait to speak to someone who will likely transfer me to someone else.

It's really shameful that this place is meant to help with mental health issues yet causes so much unnecessary stress.

My experience with LifeStance was deeply troubling and I cannot recommend their services.
My therapist was inappropriate during what should have been a safe and supportive space for me. While I was particularly vulnerable, he made a threatening comment during one session, and he was overly harsh and defensive in another where I was upset. When I communicated about these two instances, he did not acknowledge or apologize at all.
I had also a very poor experience with my psychiatrist that worked at LifeStance. She also too dismissed my illness by saying it ‘was all in my head’ which is a very harmful clinical response coming directly from someone who is supposed to work in mental health care. There was no accountability taken by this psychiatrist when I brought this to her attention just like with the therapist I worked with.
Mental health care requires trust, compassion, and professionalism. My providers at LifeStance demonstrated none of these qualities.

I love my therapist Christine. I’m so glad I’m here, she actually hears me.
Nice facility

They are the best for my mental health and I would recommend them to everyone listen to me and now I also see a therapist who is helping me through the loss of my daughter

Ellen is a remarkable therapist/doctor… She truly listens and responds with wise counsel and understanding… She helps me to be able to have a full life…instead of being paralyzed by anxiety…

Easy to make appointments and nice facility with plenty of parking. Therapist ok but I’m not sure we are really clicking/connecting