I have had to pay $250 dollars in the last 2 months. Before I started seeing Patrick Whitfield, I only paid $40 in almost 2 years. My insurance hasn't changed from the time I started using Lifestance... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have had some really great therapists and med doctors from Lifestance. I have also had one bad one but I won’t blame them for one person’s bad behavior. Mostly everyone has been super supportive and... See more
I feel like my concerns where actually heard, and I was treated with respect. I love that I was able to share all my experiences with what I have always thought was ADHD, and also ways that I can help... See more
Company replied
I highly recommend my psychiatrist, Dr. Andrea Naaum, to those in need of a phenomenal psychiatrist. I never feel rushed, unheard, or that I’m just a number with Dr. Naaum. Her knowledge and underst... See more
Company replied
Company details
About LifeStance Health
Written by the company
About LifeStance Health
Our team of psychiatrists, therapists, psychologists, and advanced practice nurses specializes in treating a wide range of mental health conditions, including anxiety, depression, ADHD, addiction, trauma, PTSD, and more.
We personalize care plans to meet each individual's unique needs, ensuring you receive the best possible treatment.
Book an appointment online
or call your local office to get started.
Contact info
United States
- lifestance.com
3.9
Great
2K reviews
Replied to 91% of negative reviews
Typically replies within 1 week
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Very professional and helpful
24 March 2026
Unprompted review
Reply from LifeStance Health
Brent, thank you for the kind words! We always strive to provide the highest quality care and further enhance our mission to help people lead healthier and more fulfilling lives.
They have the worst billing department…
They have the worst billing department and explanation ever. They are supposed to charge weekly if you are seeing a therapist but in our case they let charges accrue then without notice charged the card on file a large amount, after we cleared the balance we were told, but more charges had not been covered it was a nightmare. A mental health place causes anguish with their billing so now you need more therapy. What the drama? Disgusting
24 March 2026
Unprompted review
Reply from LifeStance Health
Jacqui, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We would like the opportunity to further investigate your feedback. Can you please contact us at wecare@lifestance.com with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
My doctor was great
My doctor was great. He listened, explained why he chose the diagnosis that he chosed and made sure I was comfortable and okay with the treatment plan. I’m really glad I found him.
11 March 2026
Unprompted review
Reply from LifeStance Health
Lynnie, thank you for the kind words! We always strive to provide the highest quality care and further enhance our mission to help people lead healthier and more fulfilling lives.
Honesty Caring, Professional , Like a good Friend to talk to
The Dr. Listened seemed very concerned and he wanted a open relationship with me feeling like I had to never hide anything which is what I look for a Dr. To me is someone who knows your inner most secrets in life like a best friend and that's important in my Dr . Relationships to feel I am talking to a good friend non judgmental and a good listener and gives you good advise you can count on him to never lead you wrong .and someone you trust to take care of you and is always there.
16 March 2026
Unprompted review
Reply from LifeStance Health
Jack, thank you for the five-star review! We are dedicated to providing the upmost compassionate care and treatment. We wish everyone continued success on their journeys to positive mental health.
Reply from LifeStance Health
R., thank you for your positive feedback! We are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
The doctor was great
The doctor was great. She listened to my concerns and answered my questions. I would definitely recommend anybody to see her.
17 March 2026
Unprompted review
Reply from LifeStance Health
Lisa, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
I have had to pay $250 dollars in the…
I have had to pay $250 dollars in the last 2 months. Before I started seeing Patrick Whitfield, I only paid $40 in almost 2 years. My insurance hasn't changed from the time I started using Lifestance. The last person I saw at the Faber Place location was very nice and informative. She was also very surprised at the amount of money spent.
12 March 2026
Unprompted review
Reply from LifeStance Health
Anthony, thank you for taking the time to bring your concerns to our attention. We would like the opportunity to further investigate your feedback. Can you please contact us at wecare@lifestance.com with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
Money grabbers
Money grabbers. Constantly overbilling, no one in billing seems to know what is going on or communicates. Have poured hundreds of dollars into them. Consistently need to make a full payment on account to see providers, even when claims are in process. Frequent, unnecessary visits to bill up. Thumbs down. Very bad experience overall.
18 March 2026
Unprompted review
Reply from LifeStance Health
Molly, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We would like the opportunity to further investigate your feedback. Can you please contact us at wecare@lifestance.com with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
The appointment with Dr Shah
The appointment with Dr. Nidhi Shah was a very important fulfilling one to me. Dr. Shah took her time with me and answered all my questions and we look forward to working together for the benefits and counseling I need. I can tell that Dr. Shah is a kind and empathetic person that takes a genuine care and interest in her clients and this is very important to me. The company as a whole is wonderful group of professionals that care for their clients and do everything possible to help and support us. I am glad that I found Dr. Shah after searching for months to fine the right caring therapist. I recommend LifeStance Health for all who need help with life issues and there are many to deal with. I have Autism Spectrum Disorder and this makes everything a challenge. Working with Dr Shah is the start of learning to live a life that I thought was not possible, but really it is.
16 March 2026
Unprompted review
Reply from LifeStance Health
Chad, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
I feel very comfortable with my…
I feel very comfortable with my therapist. She listens and understands me.
16 March 2026
Unprompted review
Reply from LifeStance Health
Tanisha, thank you for your positive feedback! We are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
Therapist listened to my concerns
Therapist listened to my concerns, did not judge, encouraged.
16 March 2026
Unprompted review
Reply from LifeStance Health
Jane, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
A Perfect Match
Kristen is the perfect therapist for me!! I am so grateful to LifeStance for matching me with her.
18 March 2026
Unprompted review
Reply from LifeStance Health
Beth, thank you for your positive feedback! We are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
Dr Bryan Herron in Pleasant Grove is…
Dr Bryan Herron in Pleasant Grove is Amazing. Super down to earth and very empathetic. I recommend this place to everyone. A+
11 March 2026
Unprompted review
Reply from LifeStance Health
Nick, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
I have been under doctor’s care for…
I have been under doctor’s care for several years and seen many doctors. I have never felt as heard and understood as I have with Brittany Stark. She has helped me with my fear of public and driving among others. I feel very fortunate to have been able to receive care from Brittany Stark.
The Lexington office that I sometimes have to call has been very helpful when I speak to a nice lady. I unfortunately forget her name.
18 March 2026
Unprompted review
Reply from LifeStance Health
Aden, thank you for your positive feedback! We are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
Dr Mauldon
Dr. Mauldon is the reason I use this clinic. He listens to his patients!
11 March 2026
Unprompted review
Reply from LifeStance Health
Gus, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
Dr. Golder is the best.
Dr. Golder is the best.
Also can you process my new insurance card? I sent it to you. Thanks.
18 March 2026
Unprompted review
Reply from LifeStance Health
Paul, thank you for your positive feedback! We are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
Excellent care
Excellent care. The hardest part is getting to a human when you call
13 March 2026
Unprompted review
Reply from LifeStance Health
Heather, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
Reply from LifeStance Health
Vincent, thank you for your positive feedback! We are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
My new doctor was kind
My new doctor was kind, thorough, and very knowledgeable. I feel like I am making great progress due to the professional help.
9 March 2026
Unprompted review
Reply from LifeStance Health
Lois, thank you for taking the time to leave this review! Your feedback fuels our mission for helping individuals lead healthier and more fulfilling lives. We wish everyone continued success on their journeys to positive mental health.
Dr. Hatesohl review.
Dr. Hatesohl goes out of his way to make time for me. Even in-between regular appointments.
2 March 2026
Unprompted review
Reply from LifeStance Health
Jamison, thank you for your positive feedback! We are dedicated to delivering the highest quality care and contributing to our mission of helping people lead healthier and more fulfilling lives.
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