Ben is an absolute breath of fresh air! He has been our life insurance advisor for a few years now, and is brilliant every single time we’ve spoken to him. Ben takes time to understand our family situ... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Really helpful advisor to help me adjust my life insurance policies to suit my current and near future needs. It is good to review every few years (e.g. 4), because things change. LifeSearch makes it... See more
Laura at life has been brilliant. She has beeen patient with me about timings and has spent time getting the best deals for myself and my husband. I have been impressed with her professionalism and ma... See more
I was so delighted to have a conversation through phone with Mr Billy who was amazing, explaining every single step , when the signal wasn’t great, re-explained what need to be understood.That’s what... See more
Company details
Written by the company
Since 1998, LifeSearch have protected over 1.9m lives, making us the UK’s leading life insurance broker. We work with insurers big and small to make sure we can help find the best protection for your needs. You simply tell us what’s going on and we’ll do the hard work for you. Our award-winning service is based on one simple thing: putting you first. Our loyalty is to you, not to the insurers. There’s no hard sell and no hidden fees. With your policy in place, we're here when you need us. LifeSearch was the first independent adviser to run a fee-free, full-time claims desk. We're proud of that. And we're proud we can still offer care and support to customers when they need it. So whether you want to get a quote, check a policy detail, change your cover, make a claim, or simply ask a question – give us a call and let us do what we do best.
Contact info
London, Leeds, Milton Keynes, United Kingdom
- 0800 316 3166
- info@lifesearch.co.uk
- lifesearch.com
4.8
Excellent
24K reviews
Asks customers to review
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Perfect Service
I recently arranged my life insurance through LifeSearch, and the service I received from Frias was first class from start to finish. He was highly professional, explained everything clearly, and made the whole process simple and easy to understand. His friendly manner and expert advice gave me complete confidence that I was making the right decisions. I would absolutely recommend Frias and LifeSearch to anyone looking for life insurance.
8 June 2026
I was a nice experience Eamon was great…
I was a nice experience Eamon was great and explained it all perfectly. Will recommend for sure
8 June 2026
Satisfactory service and effective…
Satisfactory service and effective guidance towards choosing the best life insurance policy. Thank you life search.
1 June 2026
Every information I required was…
Dominic made sure i understood every information I required and he explained everything to detail. He was very patient and really helpful. I felt comfortable through out the process and things I didn't understand he made sure I understood everything before he finally set me up. Thanks Dominic for your patience and all your help..
8 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Asked them to stop calling me and they…
Asked them to stop calling me and they just hung up. Rude staff
8 June 2026
Unprompted review
Reply from LifeSearch
Good afternoon,
Thank you for taking the time to share your feedback.
I’m sorry to hear about your experience and would like to gain a clearer understanding of what has happened. To help me look into this for you, and to ensure you don’t receive any further calls, could you please email us at customercare@lifesearch.co.uk so I can locate your customer record?
Many thanks,
Caroline - Customer Care Team
My consultant Ben was very patient and…
My consultant Ben was very patient and provided all the information required.
8 June 2026
Laura at life has been brilliant
Laura at life has been brilliant. She has beeen patient with me about timings and has spent time getting the best deals for myself and my husband. I have been impressed with her professionalism and manners when speaking on the phone!
5 June 2026
Unprompted review
The honest approach from Lucas puts one…No Pressure.
The honest approach from Lucas puts one at ease from the begining of our conversation. There was no pressure to answer questions in a hurried manner.
5 June 2026
Çàñ't type or write as im left handed…
Çàñ't type or write as im left handed and had an aneurism on the left side
5 June 2026
I have been trying to sort life…
I have been trying to sort life insurance for a while and kept finding the questions hard to answer which meant I kept putting it off. I spoke with Reece at life search and he was so lovely, calm and personable. He answered all my questions and gave me lots of time to think about my decision. I ultimately went for the insurance that he recommended. If I hadn't used life search, I probably would've paid an unnecessary amount and/or not got the cover I needed. Great service.
28 May 2026
Gareth was so kind and informative
Gareth was so kind and informative, helping me to truly understand my options. I felt so informed and confident thanks to Gareth, he provided an excellent service. Would highly recommend!
4 June 2026
Imran Ali was fantastic
Imran Ali was fantastic, patient and extremely helpful. He made the process so smooth and I was able to understand what I was doing and explained everything. I am glad he phoned as I needed help and now all my questions have been answered and I am very happy with my decision.
Thank you
4 June 2026
Unprompted review
Excellent service from Jake Cummings
Excellent service from Jake Cummings, very personable, understanding, and worked hard to get me the best possible price.
4 June 2026
Joel did a great job and was patient…
Joel did a great job and was patient with me over a two week period until I made my decision . Good job
4 June 2026
Very good service
4 June 2026
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