LifeDNA Reviews 770

They not only resolved my issue, but continued to reach out even after I dropped the ball in my response. Truly great customer service.

Kenrick Cruz was excellent—patient, thorough, and clear. He walked me through my results step by step and made sure I understood everything. Great follow-up call. Very much appreciated!

Ludy was a real pro. Helped me resolve my order issue in a timely manner and gave guidance for my future testing.

Joseph was incredibly helpful in resolving all the questions I had. I had some difficulty navigating the website and made an erroneous purchase. He corrected it and I couldn’t be happier. I was able to get kits for myself and my wife and I’m very excited to get started. With LifeDNA.

LifeDNA has been great to work with, so glad we chose them!

My consult with Kendrick was very informative. She was very knowledgeable and answered all my questions in a a polite and professional manner. Very satisfied with the process.

I had an incredible experience with LifeDNA. From start to finish, the process was simple, professional, and surprisingly insightful. The testing was easy to complete, and the results were delivered quickly with clear, detailed explanations.

What really impressed me was how personalized everything felt. The reports weren’t just generic information — they broke down health traits, nutrition, fitness, and overall wellness in a way that was easy to understand and actually useful in everyday life. I feel like I have a much better understanding of my body and how to optimize my lifestyle based on my unique genetic profile.

If you’re looking for real, science-backed insight into your health and performance, I highly recommend LifeDNA. It’s an investment in yourself that truly delivers value.

I accidentally deleted my monthly subscription and contacted support for help. Evee responded right away, reinstated my subscription, and everything is back on track. I’m very happy with the customer service I received.

Charish Baclayo has been extraordinarily helping in resolving my account information for logins and account in synch with the kit I ordered being registered correctly. Long story short she asked appropriate questions, confirmed the issues and facilitated resolution with your IT department. Very helpful and engaging.

Working with my consultant Kenrick Cruz was such an inciteful experience. She gave me very helpful ideas to address the issues that needed support through diet as well as other suggestions that would help optimize health and avoid the negative results of current deficiencres. She was so helpful,very patient with my diminished hearing and my numerous questions. She encouraged me to reach out to her later if I had further questions. It was a very pleasant, informative experience!

Kenrick was great to work with and put in a lot of effort to make sure I fully understood the information from my test. They took the time to explain everything clearly, answered all of my questions, and made sure I didn’t feel rushed at any point. I really appreciated their patience, professionalism, and the support they provided throughout the process.

Kenrick was very knowledgeable. She fully answered all of my questions, was kind and patient. She did not pressure me at all to buy the LifeDNA product.

Charlotte was insightful and knowledgeable in what I needed for supplementation.

I purchased the test for myself and my wife. At first I had some frustration with customer service but once I made them aware of the problems the customer service people went above and beyond to make things right. The information gained from the results of our tests is exhaustive and incredibly informative. It has helped immensely for planning our strategy for our health and well being into our senior years. We did a follow up "deep dive" into the methylation with Charlotte Bernardo. She was extremely knowledgeable, answered all our questions to our satisfaction, and gave us insight into how we need to proceed with our process. Well worth the time listening to Charlotte.

Very informative

Customer service is great. I would deduct a star because my boyfriend used Gary Brecka's test and the supplements recommended seemed more targeted and the report seemed easier to go through, but I'm ultimately happy with it.

Jennifer A. was extremely helpful. She went above and beyond to assist me with my reports and getting my appointment scheduled. I was having multiple issues.

My experience with working with LifeDNA has been amazing! I've been on a personal longevity research kick now for a few years and knew the Gene Methylation test was a critical crux in hacking the aging process. I researched all the companies and found that LifeDNA had a comprehensive approach and the cost was about 35% - 45% less than most of the companies in the marketplace. Once I got my results I was shocked how simply supplement for my gaps gave me my energy back and now my fitness has greatly improved. Thank you Christchen and the LifeDNA Customer Success Team as I feel great! I would highly recommend Life DNA to all my friends and family.

Kendrick Cruze was amazing consultant went over with my dna report explained to me everything and answered all questions and I asked her. Im happy i did methylation DNA report, it’s definitely showed something that i did not know about me before.