Life Less Ordinary Reviews 

197
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I just received my second wonderful product from Life Less Ordinary; a 'Co-ordinates' ring necklace. Already blown away by my first purchase, I had no hesitation in buying another necklace and I have... See more

Rated 5 out of 5 stars

Given our situation the care and love shown to make what we wanted happen is just amazing. Your customer service is beyond words and we are so grateful that you could make this happen for us is beyond... See more

Company replied

Rated 5 out of 5 stars

Treated myself to a morse code bracelet. Couldn't be happier with it! So many different stones to choose from. So comfortable to wear. Arrived in a beautiful pouch with a seeded wildflower card to... See more

Company replied

Rated 5 out of 5 stars

The personalised cork wallet was exactly what I was looking for and made the perfect gift for a very special occasion. It's so lovely to buy from a small business who make lovely things with so much c... See more

Company replied

Company details

  1. Gift Shop
  2. Jewelry Designer

Written by the company

We are Amie and Joe, founders and owners of Life Less Ordinary. We use Tagua nuts (also known as vegetable ivory) to create unique, personalised jewellery from our little tram hut in Stanmer Craft Museum. If you've bought one of our pieces, we'd love to get your feedback. We are sure you'll love your jewellery but, if something has gone wrong, please drop a message at info@life-less-ordinary.co.uk and we will do what we can to fix it


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(197)

22 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Personal touch with a morsecode bracelet…

After receiving a morsecode bracelet myself for a special birthday, I have since bought 2 more for close friend’s birthdays. Each has been unique, beautifully made and delivered in a timely fashion and both recipients were thrilled with their gift. I love the hidden coded message aspect… a really personal touch just between us.

2 August 2024
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Thanks so much for such a lovely review! Com back any time :)

Rated 5 out of 5 stars

Beautiful wallet and great customer service!

After a minor fault with the first wallet I ordered (which was otherwise beautiful), Life Less Ordinary replied straight away assuring they would send a replacement which arrived incredibly quickly! The replacement was in excellent condition, durable and gorgeous material, clearly good quality and well-made. Communication and customer service was impeccable, from the start they replied promptly and politely and catered to my every need. What a lovely alternative to a leather wallet! And the personalised engraving was a wonderful touch, my boyfriend loved his gift :)

15 August 2024
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Thank you so much for your lovely review! We're delighted to hear that you're happy with the replacement wallet and that your boyfriend loved his gift. It was our pleasure to assist you, and we're glad we could provide a great experience. LLO team ❤️

Rated 5 out of 5 stars

Beautifully made bracelet

Beautifully made bracelet. Gorgeous colour and personalised as a tribute to a very brave elephant. Arrived in a gorgeous bag, too ♥️

18 June 2024
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Thankyou so much for trusting us with your precious reminder. It is what I love most about what we do. Take care, Joe

Rated 5 out of 5 stars

Great business

Great communication, fast service and delivery and fantastic product

4 July 2024
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Thanks so much for your kind feedback. I'm not sure what you ordered, but we try our best with every order and I am delighted we hit the spot with you this time around!

Rated 5 out of 5 stars

I ordered a Morse Code bracelet for my…

I ordered a Morse Code bracelet for my grandson. It arrived quickly it is very nice, excellent quality and he is very pleased with it. One minor thing, it would be nice if there could be a separation between characters - the Dits and Dahs, apart from that it is brilliant and pretty unique.

28 May 2024
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Thank you for your wonderful review and feedback, Alan! We're delighted to hear that your grandson loves the Morse Code bracelet.

We design our bracelets without separators between characters to keep the message hidden and maintain a sleek look. However, we welcome custom requests and would be happy to accommodate any specific design preferences for your next order.

Thank you again for choosing us, and we look forward to creating another special piece for you!

Rated 5 out of 5 stars

Cork wallet

Ordered a cork wallet for my husband's birthday and had it personalised. It's great quality and he was delighted. Great customer service.

26 April 2024
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Quality products and great customer service is the absolute minimum you should expect! Thanks so much for taking the time to leave your feedback. It means a lot to us.

Rated 5 out of 5 stars

I ordered a necklace for my husband as…

I ordered a necklace for my husband as it were our first wedding anniversary. The necklace arrived promptly but was missing my personalisation. However, I got in touch asap and they replied the same day and sent me a new necklace out as I'd ordered. It arrived very quickly. The necklace is perfect. My husband absolutely loves it. We'll definitely buy from here again.

16 April 2024
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Thank you so much for your kind words and understanding. We're delighted to hear that your husband loves the necklace! Hope to see you again - Amie & Joe

Rated 5 out of 5 stars

Perfect gift for my teen son

Got the morse code tigers eye bracelet for my 14 year old son as a birthday gift. He absolutely loves it! Got it personalised so it meant so much more to him. Seller communication was great and they were very helpful with size info. Would definitely purchase from here again.

10 April 2024
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Our absolute pleasure Rene. Thrilled your son loved his bracelet and I look forward to seeing your name pop up again in future!

Rated 5 out of 5 stars

Lovely shop..I have purchased twice…

Lovely shop..I have purchased twice from here and both items were sent quickly and perfectly crafted. Beautiful range of ethical products. I will be back again and again. Alex

12 March 2024
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Thanks so much for taking the time to leave us such a lovely review, Alex. Come back anytime :)

Rated 5 out of 5 stars

Black cork wallet

I ordered a black cork wallet from this online store. It was dispatched very quickly and arrived shortly via royal mail. It is a good quality wallet at a great price, and it's become my main wallet for everyday life. I'm happy with my purchase and everything went well. I might look at some of their homemade jewelley next time!

19 February 2024
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Delighted you love your new wallet, Stefan! See you again soon :)

Rated 5 out of 5 stars

Morse Code bracelets

Ordered two bracelets for Valentine’s Day and loved them even more than I expected. Such a special concept (morse code message bracelets) - arrived really quickly too!

14 February 2024
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Our absolute pleasure Megan. We set the expectation high and I am always delighted to hear we have gone beyond them. Thankyou so much for leaving your review. Look forward to seeing you again soon!

Rated 5 out of 5 stars

Great product & service.

Fab product (vegan purse), & excellent service. Loved the business card infused with seeds too, recycling at its best!

10 January 2024
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Thankyou so much for taking the time to leave your review. LOVE your enthusiasm for the seed paper business cards. We share it! Always very happy to see any new life that blossoms from them. See you again soon!

Rated 5 out of 5 stars

Amazing effort and Product!

To the whole Team of Life Less Ordinary - mentioning specifically Aida and Aime who I have been in touch with. I just want to say guys that your communication with your customers is Top-Level!
I bought a Morse code bracelet, ages ago which my husband really liked, worn it to forever never took it off his wrist until it snapped, got in touch with these lovely people, sent back the snapped bracelet for repair for free, but the bracelet got lost in the post. Back and forth messaging then we got a new replacement at no cost!
It was unexpected, amazing effort!
It maybe small for you but big impact on me and my husband! Thanks again!

15 December 2023
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Thank you for your heartfelt feedback! We're delighted to hear about your positive experience and our team.
Being a small part of big gestures is why Life Less Ordinary exists, and it is touching to know we have been able to do that here.

Rated 5 out of 5 stars

We love the lotus flower jewellery and…

We love the lotus flower jewellery and think our Nan will too- thank you 😊

20 December 2023
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

If your Nan doesn't love it as much as you do, I'll buy her another one myself! Have the BEST Christmas. See you in the New Year.

Rated 5 out of 5 stars

Arrived really quick and in perfect…

Arrived really quick and in perfect condition. The options of personalising is really cool. And the business card is compostable/growable with seeds in it :)

4 December 2023
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Thanks so much for your feedback, Paige. Delighted you had a great experience and enjoy growing your wildflowers! Amie and Joe.

Rated 5 out of 5 stars

Exceptional service and customer care

Exceptional service and customer care. Product is perfect and the little extra touches make the gift extra special. Couldn’t recommend this company or their products enough, queue jump and postage options are also a real bonus for getting a special gift at short notice.

6 December 2023
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Well I don't think I could have said it better myself! Thankyou for leaving your review and Merry Christmas Faye :)

Rated 5 out of 5 stars

Outstanding quality and service

I ordered a 'Morse Code' bracelet which was intended to be in commemoration of a deceased pet. It arrived very quickly, beautifully packaged in a little gift back and looks absolutely lovely. This is the second item I have ordered from this company, and the service and quality has been outstanding both times - I have no hesitation in recommending Life Less Ordinary whether you are looking for a special treat for yourself or a unique gift for a loved one.

10 November 2023
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Thanks so much for leaving your review. It absolutely made our Saturday! We are very much aware of how important these mementos are. Looking forward to seeing you again. With love, Amie

Rated 5 out of 5 stars

Fabulous products, produced by a fabulous company.

I recently placed an order with Life Less Ordinary for two of their lovely bracelets. Unfortunately when they were delivered I realised that a mistake had been made with the colour of the bracelets that had been sent and this is when I found out what type of company I was dealing with.
I emailed a photo of what had been sent and they responded with an immediate apology and assurances that they would resolve the problem without delay. Their customer service has been first class and they have done everything within their power to resolve the problem as fast as possible.
I have bought from many online suppliers over the years and occasionally something goes wrong, in this case Life Less Ordinary took the opportunity to show what a fantastic company they are and have left me wanting to recommend them to my family and friends.
Fabulous products, produced by a fabulous company.
Thank you again.

30 October 2023
Unprompted review
Life Less Ordinary logo

Reply from Life Less Ordinary

Thank you for your heartwarming feedback, Toby! We're truly sorry for the initial hiccup but delighted that we could swiftly resolve the issue for you. Hope to see you again, LLO team :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look