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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and durability, noting how well they keep pets engaged and calm. Many appreciate the variety of products available and how easy they are to clean. The delivery service is frequently highlighted as fast and efficient, with orders arriving promptly and well-packaged. Reviewers also commend the exceptional customer service, describing the team as helpful, friendly, and responsive. Many people received thoughtful extras and free gifts with their orders, which further enhanced their positive experience. The ordering process is often described as easy and seamless.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the durability and... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent quality,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness,... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering and the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speedy and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use website, great products, fast delivery and even threw in a couple of freebies. Always happy with my products from Lickimat. I had a discount code on a previous order that didn't work, befo... See more

Rated 5 out of 5 stars

My golden retriever absolutely loves the entire LickiMat range and so does my husband and I. It keeps her stimulated and engaged so we can enjoy some peace and quiet around meal times (especially if y... See more

Rated 5 out of 5 stars

My dogs love their Lickimats - its great that they come in different shapes and sizes, we have the traditional style, yoghurt pot, UFO and now the wobbler which I purchased at Crufts to trial, and hav... See more

Company replied

Rated 5 out of 5 stars

LickiMat had exactly the right dog distraction licking mat I needed. It arrived within a couple days and is thoroughly enjoyed by the dog. Really glad its dishwasher safe which makes it easy to clean.... See more


Company details

  1. Pet Supply Store
  2. Animal Feed Store
  3. Manufacturer
  4. Pet Store

Written by the company

At LickiMat, we turn everyday moments — mealtime, snack time, downtime — into opportunities for calm, enrichment, and connection. Our products slow things down, ease anxiety, and bring joy to pets and their people. Born in Australia, trusted around the world, we’re proud to have created the original lick mat and to share it with millions of dogs and cats. LickiMats are made from natural plant-based rubber (TPR) and are non-toxic. LickiMats contain no silicone or toxic substances that could poison or harm your loved pets.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

We love anything by LickiMat

We love anything by LickiMat. This was the first time buying direct from the company. Great communication and speedy delivery. Will definitely buy from them again. Thank you!

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

We have used the buddy Lickimat for our Shih Tzu for the past 6 years and have found them to be an excellent product .would highly recommend.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Huge LickiMat fans!

I’ve been using LickiMat products for almost 5 years now. Shopping online is super easy and the customer care is really good.
We have a huge range of products that have lasted years and are still in great condition. My dogs new favourite thing is Lickeez. Perfect frozen on a lickimat for ultimate enrichment.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal Servic

Phenomenal Service
It is rare these days to find a business that supplies an excellent range of quality products and also provides exceptional customer service. This business manages to deliver both of these consistently.
All items ordered have been dispatched speedily and any questions asked have been responded to efficiently.
Based on my experiences I would thoroughly recommend LickiMat UK.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Delivery was very quick. The product itself is extremely well made compared to similar products. The curved edged design of the crate mat creates alot less mess inside the crate compared to cheaper other brands which tend to be flat. Their customer service is extremely helpful and very friendly.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

We have bought several times from…

We have bought several times from Lickimat and service is great. More importantly the products have made a massive difference to both my anxious and my busy working cockers and we use them for feeding every meal now. Very much recommend.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Crate Mate order

I ordered a crate mate as my dog is stressed while travelling in a car. I have tried various ways of keeping her calm to no avail. So far the crate mate is working pretty well for short journeys. It seems to be robust and is easy to use. It is easy to clean with the brush the company added to my order. It arrived quickly and I was kept informed throughout. Would definitely buy from the company again.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Loving thr lickimat products

I purchased the lickimat to slow down my dog’s feeding and to offer a distraction when in his crate. Both work so well in keeping him occupied and working a little harder for his food. Absolutely recommend. Plus the welcome addition of the brush works amazing and ensures they are kept clean.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products. The crate licki-mats have finally made it possible for us to trim our dachshund's nails after IVDD surgery.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products. I feel confident that they will stand up to the test with my Puppy. Easy order and good customer service.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I ordered the LickiMat Crate Mate ahead of getting my puppy, so I can’t really review the product much! But the service was brilliant! My order shipped very quickly, and even had a few extras thrown in! My order was packaged nicely, and arrived within the estimated time.

I’m very happy with my order, and if it works well for my puppy, I will be back for more!!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied

I really loved the quality, been using them for a few months twice daily for wet food and washing them every time and they are still intact. My cat throws up his food if he eats from a bowl, he has been like this since he was a kitten. But using silicone mats has really helped as he now needs to lick his wet food « out » which takes time. I prefer the square form to the fish one as they are easier to clean and maintain and I bought raiser as well which is also easy to maintain as it is polished wood. Purchased extra mats now to be able to replace a dirty one with a fresh one with food instantly after I come from work.

21 March 2026
Unprompted review
LickiMat UK logo

Reply from LickiMat UK

Hi Nadia, thank you for the lovely review. We are delighted to know that our products have helped slow down your cat!
Kindly note that none of our products are made from silicone. They are all made from natural, plant-based rubber. That means that should any dog or cat chew and consume some of the mat, it will just naturally pass through, whereas, silicone can be toxic if left in the gut and not removed.

Thank you again for the review! We are delighted to know the LickiMats have helped in feeding and slowing down your cat!

Rated 5 out of 5 stars

I recently purchased a LickiMat from… Amazon

I recently purchased a LickiMat from LickiMat UK and couldn’t be happier with the experience. The quality of the product is excellent — durable, easy to clean, and clearly designed and well thought out. It’s been a game changer for keeping my dog calm, especially during grooming or when I need to keep them occupied.

Delivery was quick and the ordering process was seamless.

Highly recommend LickiMat UK to any pet owner looking for a simple but effective solution!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

LickiMat Keeper

My dog constantly chews any feeding mats he has so when I found out about the LickiMat Keeper it was a no brainer! The product keeps his Lickimat secure and free from chewing, it's excellent! It arrived promptly and customer service was brilliant too.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect for Pup

Speedy delivery and our pup loves his new Lickimat. We already had the Buddy mat but were kindly gifted the Play date when we bought the Keeper. Thank you

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Best Slow-Feeder on The Market

I have now bought multiple products from Lickimat over several years, and I keep coming back for two reasons: the customer service and the products themselves. They are unequivocally the best designed and made slow feeders I have found, and the communication and support from the customer service team is second to none. I have no issue whole-heartedly recommending Lickimat any cat owner.

16 March 2026
Unprompted review

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