Lick Reviews 

4,736
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 388 reviews, reviewers had a great experience with this company. Customers truly love the exceptional quality of the paint, frequently noting its thick, smooth coverage, lack of unpleasant smells, and wonderful color selection. Consumers also praise the extremely fast delivery service, secure packaging, and helpful peel-and-stick samples that make choosing the right shades completely effortless. However, some customers also noted that the items can be quite expensive or a bit pricey for the overall value received. A few people experienced unexpected application challenges, mentioning poor coverage, difficulty with the paint consistency, or unexpected issues during use.

What people talk about most

Product

Customers felt overall satisfaction with the product, frequently praising the great coverage, depth of... See more

Quality

People report positive experiences with quality, highlighting that the paint goes on smoothly and delivers an... See more

Order

Reviewers mention positive feedback about order, noting that buying online is easy and delivery is... See more

Price

Customers consistently note ambiguous experiences with price, as many reviewers feel the products are very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The paint is Excellent. Covers incredibly well and you can tell the difference compared to other paints. The only thing for me, and it may be just where we are, but the availability of the colour ran... See more

Company replied

Rated 4 out of 5 stars

Used the lick water-based satin, For the 1st time on the interior timber of a house, Was quite happy with the overall performance of the paint although I found it a bit ropey but I added a bit of Owat... See more

Company replied

Rated 5 out of 5 stars

We had our colour consultation online with Lulu, who suggested two palettes, each with a very different vibe. She was able to work with our tight timeline and got samples to us very quickly, so w... See more

Company replied

Rated 5 out of 5 stars

Second time ordering delivery is not only fast but I love that you include paint stirrers - the little things that make a big difference. Our next project is to colour drench our bedroom in Pink 07 -... See more

Company replied


Company details

  1. Decoration and Interior Design Store

About Lick

Written by the company

Lick Logo

Our mission is to support people in transforming houses into their homes.

We are a people-powered decorating movement focused on inspiring and supporting people to confidently transform their homes, with our unique pigment-rich colours and high-quality products—while respecting your home and ours: Planet Earth.

Our paint products provide all-round top performance at each price point. They consistently deliver above and beyond on core performance benefits, giving our decorators the best possible experience at superior value.

  • Excellent coverage in no more than two coats
  • Ultra tough and durable
  • Pigment-rich
  • A premium painting experience with a long-lasting, flawless finish

Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(4,736)

393 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick dispatch and a good quality…

Quick dispatch and a good quality sample. I will buy a 2.5L tin soon.

18 June 2026
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Reply from Lick

Hi Naomi, 

Thank you for your 5-star review! We're so pleased you were happy with the quality of our peel-and-stick samples and our quick dispatch. We look forward to helping you with your 2.5L tin soon!

Customer Support @ Lick

Rated 5 out of 5 stars

Useful website with suggested grouping…

Useful website with suggested grouping of favourites. Nice touch on the reverse of individual samples with suggested colour pairings.
Samples received through the post very quickly.

14 June 2026
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Reply from Lick

Hi Gavin, 

Thank you so much for your wonderful 5-star review! We're delighted you found the suggested groupings and colour pairing ideas helpful. It's great to hear your samples arrived so quickly, too. We really appreciate your feedback and hope you enjoy choosing your perfect colours!

Customer Support @ Lick

Rated 5 out of 5 stars
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Reply from Lick

Hi Susan, 

Thank you for your 5-star review! We're delighted to hear that you are happy with our service. Your feedback means a lot to us, and we're pleased that our product met your expectations. We appreciate your support and look forward to helping with your future painting projects. 

Customer Support @ Lick

Rated 5 out of 5 stars

White 07 turning gritty on the brush

I love Lick Supreme Ultra matt. We have used White 07 as the primary colour in our new (to us) bungalow. The cover and finish is exceptional and the ultra matt is excellent at concealing some fairly rubbish plasterwork we have inherited. As we are coming down to decorating our final room we have experienced an issue with our latest can of White 07 which has behaved strangely, turning 'gritty' on the brush. All I could do was wipe it off and replace the brush. The next day I tried again that too behaved the same way! I am at a loss. I have painted our whole house in Lick Supreme, which is is an expensive choice and am left with a dilemma.
I have reported my problem to Lick, who are investigating and have offered a contribution of paint towards finishing our last room.
They are being more than fair.

23 June 2026
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Reply from Lick

Hi Ian, 

Thank you for your feedback. We're very sorry to hear about your experience and appreciate you taking the time to share these details. 

A member of our Customer Support team will be in contact with you directly to gather further information and investigate the issues you've raised.

Customer Support @ Lick

Rated 1 out of 5 stars

Absolutely awful paint

Absolutely awful paint. Standard and premium paints aren’t great.

Sadly you do not get what you pay for 😞 Yes there are less fumes than standard paint but actually smells a little like a damp dog. So still stinky to a degree but worse than that is the quality of the finish.

We have tried a few colours and all have been awful but by far the worse is there Greige range in ultra flat matt.

If you want a clean and perfect finish, this is not a brand I would recommend.

The Greige has really frustrated me to a point of absolute disbelief (hence writting a review) - no matter how much you mix it and no matter what type of roller (we’ve tried them all) you end up with black specks everywhere - which aren’t visible until your rolling.

We’ve now called it a day and will have to have paint mixed to the same colour and start over. It’s bloody awful.

Equally the dark blue, we brought two tins and checked the batch numbers, sadly after knocking a small section of wall, we touched up with the second (was intended for the utility room) tin it does not match 😞 the contrast is quite shocking.

It’s a lot of for a gimmick

22 June 2026
Unprompted review
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Reply from Lick

Hi Debra, 

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

This doesn’t sound like the standard we aim for, particularly when it comes to colour quality and application. 

We’d really like the opportunity to look into this for you and help make things right. Please could you get in touch with us at hello@lick.com with a few more details (and photos if possible)? Our team will be more than happy to investigate and work towards a resolution.

Customer Support @ Lick

Rated 1 out of 5 stars

A customer bought this paint two tins…

A customer bought this paint two tins of dark blue for a bedroom the walls were already a similar shade . Both tins appeared to be exactly the same so I set about preparation . Having got my electric paint paddle out I duly stirred the first tin tipped in to a paint scuttle and started to apply . I cut everything in as normal
And rolled around . First coat patchy as hell on drying Second coat patchy with lines . So I left it over night . Repeated process third fourth fifth coat still showing patches but the worst thing was the two tins were subtly different shades . Also it appears you can’t touch it up it leaves a corona . Abysmal worst paint finish I’ve ever used never again . I’m
Not a DIY person either I’m an I’ll do it for you pro ! We actually went and purchased a similar colour and repainted the lot to perfection .

15 June 2026
Unprompted review
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Reply from Lick

Hi Antonio, 

Thank you for your feedback. We're very sorry to hear about your experience and appreciate you taking the time to share these details. This is certainly not the standard we aim to provide, and we understand how frustrating this must have been. 

A member of our Customer Support team will contact you directly to gather further information and investigate the issues you've raised.

Customer Support @ Lick

Rated 5 out of 5 stars

Quality paint

Quality paint, good coverage and excellent finish

8 June 2026
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Reply from Lick

Hi Karen, 

Thank you for your 5-star review! We're delighted to hear that you found the paint to be of high quality, with great coverage and an excellent finish. 

Your feedback means a lot to us, and we're pleased that our product met your expectations. 

We appreciate your support and look forward to helping with your future painting projects.

Customer Support @ Lick

Rated 5 out of 5 stars

This paint is amazing

This paint is amazing - the decorator said he could have got the same colour cheaper but when he had finished the house he admitted it was the best paint he had ever used.
Delivery was quick and you can also order next day delivery with Screwfix.

7 June 2026
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Reply from Lick

Hi Adrienne, 

Thank you for the glowing review! We're delighted to hear both you and your decorator were impressed with the paint quality. It's especially rewarding to know it earned such high praise after the job was complete. We're also glad the delivery met your expectations. Thanks again for choosing us and for sharing your experience!

Customer Support @ Lick

Rated 1 out of 5 stars

Supreme Flat Matt NOT suitable for Bathrooms or Kitchens

Purchased Supreme Flat Matt and had water marks during first weeks use that stand out and will not disappear. Response from Lick when I sent in a complaint -‘ this paint can naturally be more susceptible to visible moisture marking in environments with ongoing humidity or limited ventilation’
But these marks appeared within first weeks use and just in a standard bathroom.
So why advertise as suitable for Bathrooms and Kitchens!

7 June 2026
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Reply from Lick

Hi Debbie,

Thank you for taking the time to share your feedback. We're sorry that you were disappointed with your experience.

Following your initial contact with our Customer Support team, we investigated the issue and reviewed the information and images provided. As part of our efforts to resolve the matter, we offered a replacement product better suited to higher-moisture environments and arranged this replacement at no cost to you.

While our Supreme Flat Matt can be used in bathrooms, factors such as humidity, condensation and ventilation can affect the appearance and performance of paint in these spaces. We appreciate that the issue arose sooner than you expected and understand your frustration.

Although we were unable to provide a refund for a purchase made through a third-party retailer, we did take steps to resolve the matter by supplying replacement paint as a gesture of goodwill. 

We value all customer feedback and are sorry that, despite our efforts to assist, we were unable to meet your expectations on this occasion.

Customer Support @ Lick

Rated 5 out of 5 stars

We ordered some samples from Lick that…

We ordered some samples from Lick that arrived within 2 days and to our delight were squares with sticky backs so that we did not have to buy and waste a paint pot if we didn't like the colour. We chose a beautiful pink 01 and absolutely love it and the finish it has given our garden room.

3 June 2026
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Reply from Lick

Hi Joanne, 

Thank you for your wonderful review! We're so pleased to hear that our peel-and-stick samples helped make choosing your colour easier. Pink 01 is a beautiful choice, and we're delighted that you love the finish it has given your garden room. Enjoy your newly transformed space, and thank you for choosing Lick!

Customer Support @ Lick

Rated 1 out of 5 stars

Premium prices for poor product

Was very excited to use Lick paint as have seen lots of promotional content on Instagram. We chose Blue 07, once I started painting I noticed that the paint was very streaky, it seemed really watered down. I ended up having to do three coats plus touch ups and it is still streaky in places. It also chips and marks really easily. The paint was for a bedroom which is not a high traffic area and already we have two areas where the paint has chipped. Terrible experience using this paint, I will definitely not be using this brand again!

17 June 2026
Unprompted review
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Reply from Lick

Hi Rumena,

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

This doesn’t sound like the standard we aim for, particularly when it comes to quality

We’d really like the opportunity to look into this for you and help make things right. Please could you get in touch with us at hello@lick.com with a few more details (and photos if possible)? Our team will be more than happy to investigate and work towards a resolution.

Customer Support @ Lick

Rated 5 out of 5 stars

Delivery very quick

Delivery very quick. Thank you so much.

2 June 2026
Lick logo

Reply from Lick

Hi Jan, 

Thank you for the positive review, and we're glad your order got to you quickly. 

Happy Decorating!

Customer Support @ Lick

Rated 5 out of 5 stars

Great product, great service.

From order to delivery was very quick, with email updates. The paint was packaged in a very sturdy box with clever clips on the lid to keep it close right. Included was a very handy wooden stirrer.
The finished paintwork and colour( Hunter green) is very lovely. It went on easily. It did need two coats but I would expect that with a dark rich green on a pre white surface.
Definitely recommend.

5 June 2026
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Reply from Lick

Hi Catherine, 

Thank you for your fantastic review! We're delighted to hear you were pleased with the fast delivery, packaging, and helpful extras. It's great to know you're happy with the Hunter Green finish and application. 

Customer Support @ Lick

Rated 2 out of 5 stars

Disappointed with outcome

Went on my daughter’s recommendation as she’s used this brand before. The test card in B&Q looked the shade I was after, a slight creamy white so went with 3 tins of White 03. We had painted a white (Dulux) undercoat as the previous colour was a dark pink and didn’t want that to show though. However when we put the first coat on it was coming off again when using both the roller and the brush round the edges. What a nightmare! We let that dry and did another coat the next day. That went on slightly better but it looks like we can see white patches all over so it’s going to need at least another coat. It looks more yellow than off white and not the quality I expected from a premium priced product. It also has a strange odour to it, which isn’t very pleasant. I was hoping 2 x 2.5litres would’ve done an average size room with the 2 coats but sadly not!

12 June 2026
Unprompted review
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Reply from Lick

Hi Angela, 

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

This doesn’t sound like the standard we aim for, particularly when it comes to quality and application. 

We’d really like the opportunity to look into this for you and help make things right. Please could you get in touch with us at hello@lick.com with a few more details (and photos if possible)? Our team will be more than happy to investigate and work towards a resolution.

Customer Support @ Lick

Rated 5 out of 5 stars

The only paint…

Still the only paint we’ve used since we bought our house in 2019. Have a new room to paint, and one to refresh, so needed a pile of samples. They worked, and we’ve ordered our new colours. Thanks Lick :)

1 June 2026
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Reply from Lick

Hi Nicholas, 

Thank you so much for your wonderful review and for choosing Lick since 2019!

It means a lot to us to have been part of your home transformation over the years. We're delighted to hear that our samples helped you find the perfect colours for both your new room and your refresh project. 

We can't wait to see how the new spaces turn out. 

Happy Decorating!

Customer Support @ Lick

Rated 1 out of 5 stars

Terrible coverage

Terrible coverage, would say this paint is equal with the cheapest of cheap ( but this paint is expensive), brought a dark colour that was to cover a light colour, it didn't cover well, seems very watery, will never buy this make of paint again.

14 June 2026
Unprompted review
Lick logo

Reply from Lick

Hi Julie, 

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

This doesn’t sound like the standard we aim for, particularly when it comes to our paint quality.

We’d really like the opportunity to look into this for you and help make things right. Please could you get in touch with us at hello@lick.com with a few more details (and photos if possible)? Our team will be more than happy to investigate and work towards a resolution.


Customer Support @ Lick

Rated 5 out of 5 stars

Beautiful paint

Beautiful paint. Only problem was that shades variation between cans

2 June 2026
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Reply from Lick

Hi Jawaid, 

Thank you for taking the time to leave us a 5-star review. We're delighted to hear that you love the paint.

We're sorry to hear that you noticed some shade variation between cans. While we work hard to ensure colour consistency across batches, we understand how frustrating any variation can be when decorating.

If you're still experiencing issues with your purchase, we'd love the opportunity to look into this for you. Please email us at hello@lick.com with some details and photos, if possible, and our team will be happy to help.

Thank you again for your feedback and for choosing Lick.

Customer Support @ Lick

Rated 1 out of 5 stars

Terrible paint quality and why bother responding if you cannot offer a resolution

Terrible paint quality
Ended up having a customer who wanted to use this paint so used the Lick Pro + paint which is exceptionally expensive and found the quality was terrible. Took 5 coats of the eggshell to get any kind of decent coverage and the wall paint is not scrubbable at all and again took 4-6 coats to get decent coverage. It was like painting with cheap watered down paint! For the price I expected a lot better and feel from the other reviews that there is an issue with quality control.

Lick responded but didn't offer a refund, no real resolution and between them Screwfix and lick have palmed each off to the other with no resolution. Lick did offer replacement paint but negated to realise that my customer has had days of wasted labour that I as a small business am going to have to soak rather than the large companies Screwfix or lick doing anything.

12 June 2026
Unprompted review
Lick logo

Reply from Lick

Hi Ed, 

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.

This doesn’t sound like the standard we aim for, particularly when it comes to quality.

We’d really like the opportunity to look into this for you and help make things right. Please could you get in touch with us at hello@lick.com with a few more details (and photos if possible)? Our team will be more than happy to investigate and work towards a resolution.


Customer Support @ Lick

Rated 5 out of 5 stars

All so easy

Easy to order samples, came the next day. Paint arrived quickly and my decorator loves using Lick.

29 May 2026
Lick logo

Reply from Lick

Hello Sue, 

Thank you so much for your fantastic review! We're delighted to hear that your samples were easy to order and arrived the very next day, and that your paint was delivered quickly too.

It's especially wonderful to hear that your decorator loves using Lick, that's great feedback for the team. We really appreciate your support and hope you absolutely love the finished result!

Customer Support @ Lick

Rated 5 out of 5 stars

A very easy way to obtain paint samples…

A very easy way to obtain paint samples and a much easier way of deciding a colour choice. No messy painting just a peelable sample which can be moved around .
Very quick from ordering to delivery

1 March 2026
Lick logo

Reply from Lick

Hello Debra, 

Thank you so much for your wonderful review! We're delighted to hear that you found our peel-and-stick samples such an easy and mess-free way to choose your colour. Being able to move them around and see how they look in different lighting is exactly what they're designed for.
It's also great to hear your order arrived so quickly. Thank you for choosing Lick, and we hope you find the perfect shade for your space!

Customer Support @ Lick

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