License Tom Reviews 1,417

I encountered a problem, and David from customer service team was very quick to resolve it. Pleasantly surprised as I did not expect such a quick resolution/ response.

I accidentally purchased the wrong version of office Windows vs. Mac, and David the rep helping me was extremely quick to respond and resolve my issue, providing me a free exchange of office windows for Mac! I was able to resolve in the matter of a few hours with David, whereas I'm sure other companies might have taken, days or weeks to exchange or issue a refund. Additionally, it is so nice to be going back and forth with what appears to be a person instead of a bot. Really appreciate the support on the site.

Legit product and works well. Exceptional customer service when I had questions about installation. Highly recommend!

Hello David,

The License Tom Support Team has been exceptionally helpful in guiding me through the installation process. The customer service team was remarkably prompt in responding to my help email, providing assistance within minutes. Super great company. Thank you for all your help.

i recently bought a license through License Tom and had a great experience. The original buy was beyond smooth. The license was emailed to me super quickly. I needed some help with the setup and they responded to my email in record time. Overall my experience has been fantastic and I have already referred them to a few people. Will be sure to go back to them if I ever need.

Purchased a Microsoft Key via Groupon. Received my activation code and email with key very quickly. Will always purchase my Microsoft needs from License Tom. Will recommend to others.

I had problem with install. david took care of me. I'm new with ipad and imac and wow Dave so supportive and responsed with all emails. i finally got it running on my ipad.

Very easy to process my order and super quick responses. Would definitely work with and order from again!

I'm older and a little below average with new technology. Dave was so supportive and responsed super quickly to all emails. We finally got it installed. I appreciated his patience

The process of ordering and redeeming the software product code was quick and easy. The customer service team was very helpful in resolving issues with activating the purchased software. Great company ? I will definitely purchase more software from them in the future.

I had problems with Office install, but David was quick to respond and got me up and running.

Super great service. I accidentally ordered the wrong thing and they replaced it for me instantly with no cost! 10/10 recommend.

Very good price. Had difficulty upgrading from Windows 11 Home to Windows 11 Pro. Emailed 3 times, the response each time was in less than 5 minutes and the issue was resolved quickly. I recommend licensetom.com. Excellent customer service.

The Microsoft 2024 Professional application was easy to install by following the instructions provided. The Microsoft Publisher was not included in the suite, however, I requested and David at Licensetom.com offered to provide me with a complimentary Microsoft 2021 application that included Publisher. David explained that Microsoft 2024 Professional no longer included Publisher. Thanks David.

David’s concern and willingness to help were paramount in customer service. This kind of service is rare in today's world.

Needed help with Microsoft Licensing. Failed to activate Office. Contacted License Tom for help on a Saturday afternoon. I thought, oh boy not going to get very far today but with an hour (because I was doing other things too) they had ma back up and activated. They then took the next step to ensure that it was actually done. This kind of service is rare. I very much appreciated every aspect of their support.

Amazing support. I purchased the wrong version and they assisted me without hesitation. The turn around time from purchase to download to error support - super quick!

Would recommend without hesitation- 5 stars....!!!!!

At first the key did not work, but my email was quickly replied to by David and assisted me to find the right key to upgrade to Win 11. Excellent service and everything works great. Very happy with my purchase

I purchased Office 2019 Professional Plus. At first, I was hesitant, but I decided to give it a try because I needed to complete a report on my computer. The instructions were straightforward and easy to follow. I received the activation code within minutes, and the support team responded right away whenever I had questions. My Office was up and running with no hassle shortly after the purchase.