I ordered 2 books from libristo and they arrived to me slightly damaged. I contacted their customer support and got a quick answer. The problem was handled quickly and now im waiting for a replaceme... See more
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With a selection of 21+ million book titles in more than 150 languages Libristo is the largest online bookseller of foreign language books in Europe. In our bookshops you can find books in English, German, French, Spanish, Russian, or Italian. But would you prefer to read in Polish, Hungarian, Croatian, Czech, Slovak, Ukrainian or perhaps Chinese or Korean? No problem, we have it all. We are team of young people who are constantly on the hunt for new titles to widen our selection of books in various genres and languages. And every day we ship thousands of orders to our customers all around Europe. Our vision is to provide easy access to any book in any language to any customer in Europe from the comfort of their own home. In addition, we reward our customers for every purchase - join our Libroamanto loyalty club and redeem your points for free delivery or book-themed gifts. With Libristo our customers are informed and entertained beyond their actual physical borders, they are always one page ahead. With Libristo you can "Be Whoever".
Czech Republic
Replied to 84% of negative reviews
Typically replies within 2 weeks
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Unfortunately It was the worst kind of purchase in the history of my life I have ever done!
They send me the fake book and compensate just €5 shamefully

Reply from Libristo EU
I live in Greece and foreign language books are hard to find and also very expensive. So, I bought two books in separate times, from them and both times my orders went very smoothly. I was sceptical because the prices were significantly lower than any other source, but I actually received the books I bought, new & unused, in a reasonable amount of time, with update emails about the status of the orders, so yes, I do find them trustworthy, and will use them in the future.
(My review was delayed because I wanted to see if they continue to be the most affordable. One year later, they are.)

Reply from Libristo EU
Books arrived in excellent condition, very well packed. I was kept informed of the progress of the order. I would certainly order again from Libristo in the near future.

Reply from Libristo EU
Personally I loved it. Of course the shipping took a bit long but that is understandable since some of my books weren’t in stock. I love that they have almost every book I am searching for and they are quite cheap and that is the reason I am ready to wait a bit longer.
Thank you Libristo, that you allow me to enjoy books for great price as a student!

Reply from Libristo EU
Books were in good shape when they arrived and were packaged well compared to Amazon which always seems to have some sort of damage on the books due to their bad packaging. Their processing time and delivery is also really fast, it only takes a day once they get the books to process them and the books themselfs will arrive in under a week once they've been processed.
When sending an email they always responded within a day and gave clear answers which helps save a lot of time by preventing more questions.
Prices were a little on the higher side when comparing them with the prices on Amazon, but I'd say that it's worth the cost with how well they handle the books when shipping them and with how good their customer support is.

Reply from Libristo EU
It all went great 😊! From ordering, delivering and receiving. The books looks very good and my son is very pleased with it. I’m sure il wil order again here. And the books that my son likes to read he can order them here. There not everywhere available.
So we are very pleased 😃.

Reply from Libristo EU

Reply from Libristo EU
I ordered a book and the right one came and fast. So I’m happy.

Reply from Libristo EU
The shipping was fast and they had the books I was looking for, the prices were good!

Reply from Libristo EU
Perfect service, good packaging and correct shipping, good price! Will certainly buy again!

Reply from Libristo EU
The shop offers a wide selection of products and it provided a solution quickly when I had delivery issues, at no extra cost.

Reply from Libristo EU
I’m very pleased with my experience shopping at Libristo. They have a huge selection of books, and my order arrived on time with smooth delivery. Everything was well-packaged and in perfect condition. I’ll definitely shop with them again!

Reply from Libristo EU
Best online book store in Europe, especially if you're after manga and light novels. Shipping is relatively cheap compared to other stores in Central Europe (I live in Finland) and they are packaged very well, I haven't had any damage. And still you get points that you can use for free shipping and a loyal customer discount.
In my experience (2 orders of about 7 books each) the items have been shipped faster than the estimates if they came from suppliers.
The support staff has been very helpful and always responded to me in a few hours eg. inquiring about availability and adding some extra books to my order before it has been shipped.

Reply from Libristo EU
The book arrived in very good condition. However, it did take a while to get to me.

Reply from Libristo EU
I wonder that i found my Book in your webshop and everything is oké. Thanks for Good support and service.

Reply from Libristo EU
Easy to find what you're looking for and easy to order and quickly delivered!
A dream comes true...

Reply from Libristo EU
I quickly found what I needed and shortly after I received my package. I really loved their packaging.

Reply from Libristo EU
Simple, fast et reliable. A wide range of books in several languages on different topics : professional books, novels, etc. I highly recommand Libristo.

Reply from Libristo EU
As I boycot Amazon I was pleased to find an alternative. I ordered my book published in USA, received information about delivery as well as an SMS from the pick up store. Everything went very smoothly. I would not hesitate to recommend LIBRISTO.

Reply from Libristo EU
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