Leyton UK & Ireland Reviews 

I think Leyton handled the ERC work reasonably well. My concerns:
- the initial calculation was in error and had to be corrected by your staff. Given the fees charged for a relatively simple calculation this is hard to accept. The only reason (the ONLY reason) I contracted with you was because of my lack of time to devote to understanding the law and process. The error was simply sloppy work on Leyton's part. It should not have happened and I should not have had to find it.
- there are two parts to the effort to generate the ERC: 1) calculating the quarterly credit, and 2) filing the paperwork with the IRS. The calculation was done but I found it nearly impossible to get help with filing the IRS forms with many different people (the payroll people at Intuit are totally clueless, and several local "experts" were unwilling to even have a conversation about it). Alison (Boston) did a good job of helping me through it, with the caveat that the IRS has not yet responded, so I'm still only in the hopeful phase that we'll recover our investment in Leyton. Your value to your customers would be much higher if you took responsibility to at least provide information on how to fill out the IRS paperwork as part of the product you provide.
- per Alison your "payable in 60 days" policy was based on the historical typical lead-time for the IRS to process the claims. We're at 4 months and counting, and your staff is well aware of the IRS delays. Fronting a $12K investment is not trivial for a small business like ours. Sharing the pain of the actual IRS processing lead-time would be helpful.

Alison: 5 stars. Your back office staff: 0 stars. Your process and policy: 2 stars.

Good service. Wish there was more communication post sales (check in etc)

Leyton was easy to work with and they were patient with my distractions in getting information back to them. Their documentation was good and my accountant was pleased.

literally time waste ..no result for the money ..useless wont recommend

I have been quite happy with the service and the results

Very professional and worked at record speed.

We did the tax credit for the ERC.
This was 3 mos ago.
There were a few things that werent explained to me.
Also I havent received any credit from the IRS.
They said there is no way to track it just wait for like 6 mos.

Professional advice that gave a financial gain to our business. We were guided step by step through a lengthy process.

Excellent professional team all more than helpful engaging and highly experienced. Would work with them again without question. A highly recommended organisation with a wide spectrum of skills and knowledge.

Many thanks to all

As previously Leyton made the whole process as easy as possible, and the results are as good if not better than we expected.

This is second year running with Leyon. Can highly recommend for the ease of working and professional service provided

We used Leyton previously and were extremely happy with their services, but the latest submission took many hours of our time explaining what was needed and the submission was nearly late because it took so long.

EXPERT and PATIENT support lead to an excellent commercial outcome.

Leyton's team helped us to navigate the very difficult application processes. Without there interest and support we would have never have been able to commit the time required to find, understand or submit these applications.

Excellent help and guidance, a very professional company.

Helped us to recover against our research and development programme

Excellent and professional at all times. Inspire confidence.

We've been a customer of Leyton for over 5 years, we've always found their specialists knowledgeable about our business processes to be of the highest quality. They are eager to learn when we change and proactive in making us aware of upcoming changes in R&D practices.

Overall, we'd have no hesitation in recommending them, and have done so

Professional and helpful service for R&D Tax Relief.