Leyton UK & Ireland Reviews 

210
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We've worked with Leyton UK & Ireland for a couple of years on our R&D Claims and have always had a great experience. Lucas, Rebecca and Susie are professional, knowledgeable and quick to respond, ma... See more

Company replied

Rated 4 out of 5 stars

Leyton are providing quite a labour intensive service for a sensible fee. Of course every companies situation will differ, but for us this works well. They save me a lot of time converting my rough n... See more

Company replied

Rated 5 out of 5 stars

We've worked with Leyton's for several years to submit R&D claims. Each year we have received a small (in comparison to our turnover) credit towards our CT bill. Whilst these levels of income won't... See more

Company replied

Rated 5 out of 5 stars

Leyton are a knowledgeable and professional R&D tax reclaim specialist firm who have supported Oscar Mayer for a number of years. Great service from Waleed and Kenza and the whole team to guide us... See more

Company replied

Company details

  1. Tax Consultant
  2. Alternative Financial Service
  3. Business and IT Consulting Agency
  4. Business to Business Service
  5. Non-Bank Financial Service
  6. Tax Advisor

Written by the company

Leyton is an international consulting firm that helps businesses leverage financial incentives to accelerate their growth and achieve long-lasting performance. Our consultants simplify access to complex incentives. Combined teams of highly skilled Tax and Technical specialists enhanced with cutting-edge digital tools maximise the financial and non-dilutive benefit for all types of businesses and organisations. With compliance always front of mind, we have been delivering optimal services for our clients for 24 years. This provides peace of mind that you will always receive the maximum benefit, without taking risks. Our services include the optimisation of R&D, energy and other tax incentives.


Contact info

4.8

Excellent

TrustScore 5 out of 5

210 reviews

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4.8

All reviews

(210)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Ththe Leyton team provided outstanding service on our R&D claim process. Everything was seamless, and the referral scheme is a great bonus. Highly recommend!e Leyton team provided outstanding…

The Leyton team provided outstanding service on our R&D claim process. Everything was seamless, and the referral scheme is a great bonus. Highly recommend!

1 May 2024
Unprompted review
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Reply from Leyton UK & Ireland

Thank you so much for your fantastic review! We're thrilled you had such a seamless experience with our team on your R&D claim process. It's great to know that you also found our referral scheme to be a nice bonus! We appreciate your recommendation and look forward to continuing our working relationship going forward.

Rated 5 out of 5 stars

Musion has worked with Leyton for R&D…

Musion has worked with Leyton for R&D Tax Reports since FYE 2014.
Our experience of Leyton is that their personnel are knowledgable, articulate and responsive.
Knowledgable in respect of the regualtions governing HMRC R&D Tax claims, articulate in both communicating the rules to Musion; and communicating to HMRC the characteristics of the Musion R&D projects qualifying for R&D spend.
Responsive to queries and challenges during the course of drafting R&D reports.
The R&D qualifying expenditure of Musion which Leyton have identifed over the years have had a massively positive impact on the finances of our business each year.
Musion are happy to recommend Leyton to any business seeking guidance on HMRC R&D qualifying projects.

3 September 2024
Unprompted review
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Reply from Leyton UK & Ireland

Thank you for your generous review! We're delighted to hear that our expertise and commitment have made a meaningful difference to Musion’s R&D Tax Relief claims over the years. Your acknowledgement of our team's knowledge, communication skills, and responsiveness is very encouraging.

We always love having discussions around the different projects that utilise your holographic technology, and we’re pleased that our efforts have positively impacted your business. Your recommendation means a lot to us, and we look forward to continuing our successful partnership.

Rated 5 out of 5 stars

We are in our 5th year of using Leyton…

We are in our 5th year of using Leyton UK to prepare and submit our R&D tax credit claims.

It has been a positive experience throughout. The Leyton team are clearly knowledgeable and professional and I feel I am in safe hands.

2 September 2024
Unprompted review
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Reply from Leyton UK & Ireland

Thank you so much for your kind words! We’re thrilled to hear that you’ve had a great experience with our team over the past five years.
It’s our pleasure to support your business, and we’re glad you feel so confident in our services.

We look forward to continuing our work together!

Rated 5 out of 5 stars

R&D Tax Credits Application

This review refers to the latest in a series of successful annual R&D Tax Credits applications which have been handled on our behalf by Leyton.

During this period of collaboration, Leyton have worked closely with us to deepen their own appreciation of the technical complexities of our projects. Each time we recommence our dialogue in preparation for a new application, it is evident that the complexities of our previous design outputs have been learned, remembered and processed. The Leyton Team really 'GET' us.

We also highly value the open dialogue where a broad net is cast over the list of potential projects to be considered for inclusion in the application. Challenges are made and there is complete transparency in the recommendations to 'go / no-go' on individual projects.

As the project narrative is developed collaboratively, we welcome Leyton's wider R&D experience, allowing our input into key technical aspects to be developed and framed within a wider context, supported by their extensive R&D focus experience. Given that many of our projects have a design lifespan of several years, it is reassuring for us that Leyton appreciate this aspect, and that they have the capacity to very quickly pick up the strands of our previous annual reporting, focusing instantly on the critical design path which we are following.

In short - the key strengths are:
- Listening
- Challenging
- Collaborating and prompting
- Adding value to the submission
- Guiding us through the potentially challenging financial reporting content with ease.

28 August 2024
Unprompted review
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Reply from Leyton UK & Ireland

Thank you so much for your kind words! We’re really glad to hear that working together on your R&D Tax Credits applications has been such a positive experience.

It’s great to know that our team’s efforts to understand your complex projects and keep our conversations open and honest have been helpful. We love that you feel we’re on the same page, especially when it comes to picking up where we left off each year.

Your feedback about our strengths—listening, challenging, and collaborating—means the world to us. We’re excited to keep working with you and supporting your incredible projects.

Rated 5 out of 5 stars

Communicative, thorough and efficient expertise.

Our business has been working with Leyton for 4 years now. In that time, they have demonstrated market leading service; via informed, industry relevant expertise and a thorough understanding of our market and the engineering challenges we face.

We find Leyton to be transparent, communicative and responsive - often working to tight deadlines with ease.

Through all aspects of our interactions, from initial dialogue, through to data collection, accounts information, technical reports and payment, Leyton communicate effectively and efficiently.

They have become part of our team for this process and I would therefore highly recommend them as a business.

19 August 2024
Unprompted review
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Reply from Leyton UK & Ireland

Thank you so much for taking the time to share your positive experience with Leyton. We are thrilled to hear that our team at Leyton has been able to support your business effectively over the past four years. Your satisfaction and confidence in our work mean a lot to us.

Rated 5 out of 5 stars

Switch experience with Leyton's

We switched to Leyton's following a recommendation from a similar business. Since then Leyton's have consistently exceeded our expectations. From the initial meeting, Leyton's demonstrated their experience within the food industry, ensuring a specialist within our category attended each meeting. Their compliance, focus and attention to detail set them apart.
They were able to identify additional benefits (eg The Patent Box claims)something our previous consultants never mentioned, which resulted in a significant increase in our revenue claims. Leyton's thorough approach gave us confidence that we claimed correctly and maximised our benefits.
Overall, Leyton's professional consultancy work has been exceptional and we are very satisfied with their work.
AT

19 October 2023
Unprompted review
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Reply from Leyton UK & Ireland

Thank you so much for taking the time to share your positive experience with Leyton. We're thrilled to hear that our team's expertise and attention to detail have made a significant impact on your business. Your satisfaction and confidence in our work mean a lot to us.

Rated 1 out of 5 stars

Leyton is not a reputable company

Leyton is not a reputable company; we used Leyton to complete our R&D claims over three years. All was fine until we were acquired, and our acquirer had Deloitte look into our claims during diligence.

Deloitte concluded that the claims were incorrect and wrote to HMRC on our behalf - HMRC agreed with Deloitte, and we paid the balance.

Despite Deloitte's assessment and HMRC explicitly rejecting Leyton's claim and agreeing with Deloitte, Leyton maintained that their work was correct and refused to return their fees (per their guarantee agreement). On what basis, I will never understand - HMRC said their work was wrong, so how can they deny this ruling?

They even took legal action to chase the final invoice that we'd held back (given their fee is a portion of the claim value and our claim ended in us paying HMRC, I'm not sure how they've decided on the sum owed).

Leyton will claim that they only submit the information you give them and try to put the onus back on you - e.g., "any wrongful claim is your own doing because you gave the info"— but in practice, this is not true.

Anyone who has dealt with Leyton will know they deploy a consultant to complete an interview, determine themselves what is applicable for R&D return, and then write the claim... in the most opaque way.

We were 100% honest during these interviews, knowing that we were on the path to acquisition and that any exaggeration or creative accounting would be uncovered - still, here we are.

Avoid Leyton at all costs. It is not that the claims went wrong and we had to pay back any returns (+ fees). It is that they maintained they were right and would not rebate their fees—this really tells you what they're like as a business and that their "guarantee" is worthless.

1 January 2024
Unprompted review
Leyton UK & Ireland logo

Reply from Leyton UK & Ireland

Dear Charlie,

Thank you for taking the time to share your feedback. We are sorry to hear about your negative experience and the ensuing inconvenience. We appreciate how the final result may have fallen short of your expectations and for that we do apologise.

At Leyton, we strive to always provide our clients with exceptional service and advice, and we take your custom very seriously. The present legislative landscape within the R&D tax relief space is fraught with pitfalls around subjective guidance in already grey areas. HMRC has taken a marked shift in its interpretation of certain aspects of the law in recent years, which has received extensive coverage across the industry, the media, and amongst professional bodies, and is currently being challenged via the judicial avenues available. To that end, it is not uncommon presently to have different opinions not only between advisors and HMRC, but also amongst advisors themselves.

We believe it is our duty to our clients to secure their best financial interest within the remit and the intended spirit of the legislation. Every claim undergoes stringent compliance reviews and we hold ourselves to the highest professional and quality assurance standards. We invite you to get in touch so we may discuss the specifics of your case.

Once again, we apologise for any inconvenience caused and we thank you for bringing the matter to our attention. We look forward to hearing from you soon and resolving the matter to your satisfaction.

Kind regards,

Leyton UK

Rated 1 out of 5 stars

Never work with Leyton

They are a horrible company, never work with them. They are a strong-arm company with shady business practices. They are good at promising everything during calls (they never commit to anything in emails) but the contract will cover just a fraction. They will not do the entire job and they will ask for full payment. When you challenge this, they will drag it out for months, and eventually they will send you to their collections department (ask yourself why a company that does R&D needs a collections department and you will have the answer). There's no reasoning with them—more a scam than a serious business.

6 November 2023
Unprompted review
Leyton UK & Ireland logo

Reply from Leyton UK & Ireland

Thank you for taking the time to leave a review; we appreciate all feedback that is given to help us learn and ensure we maintain a high level of customer satisfaction. We ensure all complaints are dealt with and investigated in a timely manner.

Rated 1 out of 5 stars

Leyton is using strong arm tactics

Leyton is using strong arm tactics. BEWARE.
We signed up after they made it sound so easy , but after 48 hours we decided that it wasnt something we wanted to pursue and advised Leyton, who told us that the contract was legally binding and claim to have done work already. we tried to reason and they strong armed us by saying that they would sue us for breach of contract. I am reaching out to the CFPB as well.

DO NOT USE THIS COMPANY >CFPB WARINGS

27 March 2023
Unprompted review
Leyton UK & Ireland logo

Reply from Leyton UK & Ireland

Thanks for your feedback. It looks like there might be some confusion—this review appears on our UK Trustpilot page, but the issues you mentioned are related to our US team.

We’ll pass your feedback along to the US team, and they will address it in due course.

Rated 1 out of 5 stars

ERC credit document was not…

ERC credit document was not comprehensive didn't provide any assurance. So, we declined the service neither used their document. Matter of fact, we decided not to submit for ERC credit. Now they have sent our bill to collection agency. No Phone # on their emails , no response to our emails either.

8 February 2023
Unprompted review
Leyton UK & Ireland logo

Reply from Leyton UK & Ireland

Thanks for your feedback. It looks like there might be some confusion—this review appears on our UK Trustpilot page, but the issues you mentioned are related to our US team.

We’ll pass your feedback along to the US team, and they will address it in due course.

Rated 1 out of 5 stars

I was contacted by "Wes" a consultant

I was contacted by "Wes" a consultant. I explained all the info he needed. Gave him access to all my financials and access to my accounts. Only to find out he was wrong. An absolute waste of time.

DON"T BOTHER....

29 November 2022
Unprompted review
Rated 1 out of 5 stars

We have had a terrible experiance with…

We have had a terrible experiance with Leyton. I Am leaving this review to warn others.
I was firstly bothrered by a pushly sales person stating that we were able to claim R&D. I was reluctant to carryout this type of practice as I didnt believe we were entitle to it. I reluctantly agreed (This was a mistake) I was informed over the phone that I didnt have to pay anything until our R&D claim was accepted by HMRC. This is incorrect, I was invoiced immediately. I was chased constantly to pay a fee of almost £4,000. I informed Leyton that I was not willing to pay until we have had confirmation that the claim was accepted. Leyton informed me that the R&D was registerd against a bad debt that we had with HMRC from 2014, this isnt the case as we are well up to date with our fees to HMRC. anyway they kept on requesting payment even though I was informing them what they have done is incorrect, my accountant even stepped in to check the info provided by Leyton. he also found that the info provided by Leyton was incorrect. I have now been issued a CCJ from Leyton requesting payment. obviously people understand how damaging a CCJ is to a LTD company so i has to pay this today. Basically I had to pay £4000 for a service that not provided to me and also picking up a CCJ in the process. I also have no idea where my R&D was filed.
If you are thinking of going with this company please think again.

20 September 2022
Unprompted review
Leyton UK & Ireland logo

Reply from Leyton UK & Ireland

Thank you for taking the time to leave a review. We appreciate all feedback that is given to help us learn and ensure we maintain a high level of customer satisfaction. All issues are dealt with and investigated in a timely manner. A member of our team will be in touch shortly.

Rated 4 out of 5 stars

R&D claim

Efficient in processing our claim for R&D grant. 100% success

18 August 2022
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Reply from Leyton UK & Ireland

Thank you for taking the time to write us a review and share your experience.

Rated 3 out of 5 stars

Still waiting for the amended memo for…

Still waiting for the amended memo for ERTC over a couple of months now.

21 July 2022
Leyton UK & Ireland logo

Reply from Leyton UK & Ireland

Hello Yoshimi! Thank you for taking the time to leave a review. We appreciate all feedback that is given to help us learn and ensure we maintain a high level of customer satisfaction. All issues are dealt with and investigated in a timely manner. A member of our team will be in touch shortly.

Rated 5 out of 5 stars

Excellent service

Excellent service, and through. A please to work with

20 July 2022
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Reply from Leyton UK & Ireland

Hello Edwin! Thank you for writing such a great review and sharing your experience with Leyton so others can benefit from our service.

Rated 1 out of 5 stars

Check you invoicing

Invoiced for more than the contracted amount, yet to receive a refund.

20 July 2022
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Reply from Leyton UK & Ireland

Thank you for taking the time to leave a review. We appreciate all feedback that is given to help us learn and ensure we maintain a high level of customer satisfaction. All complaints are dealt with and investigated in a timely manner.

Rated 3 out of 5 stars

They did a good job

They did a good job, but I was unhappy that hey insisted on being paid before we received our ERC refund.
I wish they had a plan to advance the refund to the employer, pending its receipt.

20 July 2022
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Reply from Leyton UK & Ireland

Hello Derek! Thank you for taking the time to leave a review. We appreciate all feedback that is given to help us learn and ensure we maintain a high level of customer satisfaction. A member of our team will be in touch shortly.

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