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LexusPartsNow.com Reviews 

686
•
TrustScore 4.5 out of 5

4.3

Auto Parts Store
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Review summary

Created with AI, based on recent reviews

Considering 359 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quality of the products, noting that they are genuine OEM parts that fit perfectly and perform as expected. Many people appreciate the affordable pricing, often finding it significantly better than local dealerships or other online retailers, leading to substantial savings. Reviewers consistently highlight the fast and reasonable delivery service, with parts arriving quickly and on time. However, some customers also noted issues with orders, such as receiving incorrect parts, experiencing delayed deliveries, or having orders canceled without consent. There were also instances where customers faced difficulties with returns, particularly for international orders or when parts were deemed ineligible.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many finding it easy to locate the correct part for... See more

Delivery service

Customers generally report positive experiences with delivery service, highlighting fast shipping and quick... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices very fair and better than... See more

Quality

People report positive experiences with product quality, often receiving items that are genuine OEM parts, an... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many finding the ordering process easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently ordered a couple new headlamps for my 2007 Lexus IS350. The car I have has the AFS lights but I did not know this at time of purchase. As such the lights that I received did not fit ( my... See more

Rated 4 out of 5 stars

Updated from a 1 star review. Was initially charged double for shipping and denied acknowledgement of the issue nor a refund of the extra shipping (for windshield wipers, shipped from Wisconsin to... See more

Rated 5 out of 5 stars

Reasonable delivery time and affordable. I saved over $1000 using Lexus parts now. My local Lexus dealer told me there were no dealers outside of Lexus to buy the rear hatch struts. They were going... See more

Rated 5 out of 5 stars

Cheaper than local dealer. The wait time was a little bit, but I know it all depends a parts network. I am appreciative of other places able to get cost plus percent prices (discount) I use to ge... See more

Company details

  1. Auto Parts Store

Written by the company

Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.

Written by the company

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

686 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(686)

301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Wrong part was sent

Wrong part was sent, essential to pass smog. How do I refund?

29 April 2026
LexusPartsNow.com logo

Reply from LexusPartsNow.com

Thank you for your feedback. Unfortunately, per our return policy we cannot proceed with your RMA due to timeframe. Please refer to our return policy below. Again we apologize for the inconvenience.

www.lexuspartsnow.com/service/lexus-return_policy

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