Lexington Law Reviews 

618
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

This company happened to almost ruin my life in 2023 but luckily I was saved and only got about $170 in refund after the law suit they faced.I was able to gain over 150 points in 2 months when I was s... See more

Company replied

Rated 1 out of 5 stars

I do not recommend Lexington Law. I paid for their services and never saw real results or meaningful changes in my credit. I feel like they took my money without delivering what they promised. I mad... See more

Company replied

Rated 5 out of 5 stars

Lexington law will fight for you , they bring results in short time , they just don't give up , they fight. And fight to get it done one way or he other , and bring your credit up , I will definitely... See more

Company replied

Rated 5 out of 5 stars

I have used lexington law for about 6 months now and so far they have done an awesome job for me. My credit score went up 100points since ive used them. U can dispute hard inquirees and alot more on u... See more

Company replied

Company details

  1. Credit Counseling Service

Information provided by various external sources

The credit repair lawyers and experts at Lexington Law work to help you repair your bad credit report and scores. Call today for a free credit repair consultation.


Contact info

3.3

Average

TrustScore 3.5 out of 5

618 reviews

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No recent history of asking for reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(618)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had the pleasure of being assisted by…

I had the pleasure of being assisted by Neiel who was professional, knowledgeable, patient, informative, showed empathy and was very intelligent. She explained how my credit repair journey was going and how the steps in place were being applied. I feel confident my situation will continue to improve!

13 September 2023
Unprompted review
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Reply from Lexington Law

It was a pleasure working with you. We appreciate you taking the time to share your feedback and being so open with us.

Rated 1 out of 5 stars

Scam like experience. Paid $140 for 10 months but no help.

I paid $140 for 10 months. All Lexington does is send intervention letters to credit bureaus. After that nothing. When I question the status of my case they say they are working on it but again its the same intervention letters. Common I was expecting some kind of a suggestion atleast may be a lower settlement, or negotiation for clients part. I feel so enraged and scammed I paid $1400 total. If I had not canceled they would be sucking away my hard earned money. Don’t fall for this company.

1 November 2022
Unprompted review
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Reply from Lexington Law

Credit repair is a process, and like most things, it takes time. Each client has a different credit situation which means that time frames and results will vary. Lexington Law Firm is not a debt consolidation law firm and we do not claim to be. We leverage every relevant legal standard for your credit repair case with our lawyer-driven process. If you would like to discuss your account further, please DM your contact information. Otherwise, we wish you the best in your endeavor.

Rated 5 out of 5 stars

I have been using Lexington Law Firm…

I have been using Lexington Law Firm for over a year now, and they have really helped me out a lot. I love the app, because you can see and clearly understand things.

15 August 2023
Unprompted review
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Reply from Lexington Law

We are so happy to hear this! Thank you for choosing us to be a part of your credit repair journey.

Rated 1 out of 5 stars

Just a scam. Stretching time to keep you paying

Just a scam.
I had 3 negative items to remove on Transunion, and 2 on Equifax and Experian.
I had understood that there was a one time fee of 99.95 to remove those, which makes sense as challenges would be copy past from one rating agency to the other.
After 3 months and one pending charge, nothing much as happened.
Lexington law is just stretching time to keep you on their subscription.
A real scam.

12 August 2023
Unprompted review
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Reply from Lexington Law

We are sorry to hear our services provided you a less-than-stellar experience. We’re unable to look up your account or discuss specifics online due to confidentiality. Please send us a private message if you would like us to contact you to discuss the situation you’re describing. Thank you.

Rated 1 out of 5 stars

Paid 8 months for them to do absolutely…

Paid 8 months for them to do absolutely nothing. Waste of time and money.

10 August 2023
Unprompted review
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Reply from Lexington Law

We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

Rated 5 out of 5 stars

Past assistance

Past assistance, and had been very helpful, and reliable. Thanks

26 July 2023
Unprompted review
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Reply from Lexington Law

It was a pleasure working with you. We appreciate you taking the time to share your feedback and being so open with us.

Rated 5 out of 5 stars

Patience is a virtue- Over 13 months…

Patience is a virtue- Over 13 months Lexington Law completely repaired my credit into a usable form again. It was a combination of them challenging negative items, me paying off smaller items, and my initiative to establish new positive accounts

19 June 2023
Unprompted review
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Reply from Lexington Law

Thanks so much for sharing your experience with us. We have loved working with you and appreciate your recommendation.

Rated 1 out of 5 stars

Terrible....Terrible..Literally took…

Terrible....Terrible..Literally took 1600.00 or so from me without doing ANYTHING...just a bunch of smoke screen calls and emails. My experience with " Lex" me "F" you outta of your money occurred in the 2016, 2017 time frame...

9 January 2023
Unprompted review
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Reply from Lexington Law

The situation you’re describing is not how we operate. We follow all laws regulating the credit repair industry and work hard for all of our clients. We value your satisfaction and would be happy to contact you. Please DM us your contact information and one of our representatives will reach out to assist you.

Rated 1 out of 5 stars

I absolutely despise this company

I absolutely despise this company. They are a scam by far. They drag on the process to keep getting money from you. I was a customer for at least 6 months paying $149 a month and my credit score not one time improved but instead credit score went down by over 80 points! Run the other way! Lexington is a big scam!

6 June 2022
Unprompted review
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Reply from Lexington Law

Thank you for your review. Credit scores are constantly changing because they are made up of five main factors: (1) payment history, (2) amounts owed, (3) length of credit history, (4) types of credit in use and (5) new credit. If any of these factors change (examples are paying off a credit card, getting a new negative item, applying for a new line of credit or adding a new positive line of credit) this can affect your credit score.

We are sorry to see you did not get the results you were hoping for. We have found that each client has a different credit situation which means times frames and results can vary. We understand this can be frustrating and would be happy to review your case and our services with you. Please DM us your contact information and a representative will reach out. Thank you.

Rated 1 out of 5 stars

Not worth the money!

Wow - this is the first time I've legitimately felt scammed by a business.

All they do is send the 'challenges'. You yourself have to respond to any inquiries from banks and agencies. For $139 a month, you would expect a little more hand-holding. They have paralegals available on weekdays - who are nice people - but are trained moreso to keep you on the subscription service rather than actually resolve your issue.

What put me over the edge is after I expressed my displeasure, they said they would keep me on a reduced rate of $25/month since I only had 1 negative mark. Instead, I was charged $114 which is a $25 discount. WOW totally f**cked. STAY AWAY!!!

2 June 2023
Unprompted review
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Reply from Lexington Law


We are sorry to hear our services provided you a less-than-stellar experience. We’re unable to look up your account or discuss specifics online due to confidentiality. Please send us a private message if you would like us to contact you to discuss the situation you’re describing. Thank you.

Rated 1 out of 5 stars

I was with Lexington for 6 months

I was with Lexington for 6 months. Never seen a change with my credit. Never got my money back. I'm with freedom financial now. Been with them 2 months I seen all money I put in the account and the progress of each dispute. Good thing is any money I have left after debts are paid I will get that money back! If I decide to leave them today I get my money back!

26 May 2022
Unprompted review
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Reply from Lexington Law

We are sorry to hear about your experience with Lexington Law Firm. We have found that each client has a different credit situation which means that time frames and results will vary, which can be frustrating. We would be happy to discuss this further with you and answer any questions you may have. Please DM us your contact information and a representative will reach out. Thank you.

Rated 1 out of 5 stars

Lexington Nothing

I don’t know what they are really doing but they sure know how to take my money. They do not dispute or intervene as they say. I have accounts on all the credit bureau sites and they never show an active dispute. I personally will not recommend Lexington Law. Actually I will say run and stay away. All the features they describe they have a not useful if the credit repair is not being done. I have an over 700 FICO score before them but wanted to clean up a few things. They did nothing and nothing is shown with the credit bureaus. I then signed up with a company that doesn’t Metro 2 Credit repair and monthly I get letters and disputes shown on the credit bureaus accounts I have. Trust and believe they maybe doing this for a long time but even an old dog stops doing tricks they’ve done before.

10 May 2023
Unprompted review
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Reply from Lexington Law

We apologize for any inconvenience and thank you for the feedback provided. Please DM us your contact information and we'd be happy to have one of our representatives reach out to assist you. Thank you in advance for your patience.

Rated 1 out of 5 stars

A farce

A farce. Their services are nothing you can’t do on your own. They just charge you for it and answer every 5th email telling you to “just be patient.”

10 May 2023
Unprompted review
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Reply from Lexington Law

We are sorry to hear our services provided you a less-than-stellar experience. We’re unable to look up your account or discuss specifics online due to confidentiality. Please send us a private message if you would like us to contact you to discuss the situation you’re describing. Thank you.

Rated 1 out of 5 stars

3 months of paying and no results

3 months of paying and no results. Said it may take time but no info shared except they sent a letter on my behalf. They need to do a better job keeping people informed. Told me the cared about my situation but they only seemed to care about getting the monthly fee I was paying.

4 May 2023
Unprompted review
Lexington Law logo

Reply from Lexington Law

We are sorry to hear our services provided you a less-than-stellar experience. We’re unable to look up your account or discuss specifics online due to confidentiality. Please send us a private message if you would like us to contact you to discuss the situation you’re describing. Thank you.

Rated 1 out of 5 stars

Worse Experience

Whenever I have called their customer service, they are rude, abrasive, disrespectful, and do not handle the situation with intelligence. The customer service representative Ram, based in the Philippines, advised me during our almost an hour-long recorded call that he refused to get me a supervisor to resolve my billing issues and could not confirm on the recorded line that he was a paralegal. Dealing with Lexington Law Firm was a waste of time and money, producing little results. In addition to being discussed at customer service and potentially talking to customer service personnel who appear to lack the qualification to assist me, someone at Lexington Law Firm needs to listen to the call I have had with their company, as these are the individuals you have chosen to represent your organization in the public eye.

2 May 2023
Unprompted review
Lexington Law logo

Reply from Lexington Law


We apologize for any inconvenience and thank you for the feedback provided. Please DM us your contact information and we'd be happy to have one of our representatives reach out to assist you. Thank you in advance for your patience.

Rated 2 out of 5 stars

Can't find their telephone # anywhere

Can't find their telephone # anywhere. They sent me an email about signing on line for my case. I can't remember sign in info. Their texts stink & their supposed paralegal doesn't answer to chat. I guess what is said about them is true not a very good company to deal with. They did help me put with past creditors. I really wanted to continue with them

13 April 2023
Unprompted review
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Reply from Lexington Law

Thank you for your feedback. We are sorry that you were unable to get a hold of anyone. If you have issues signing the contract online, you may contact us. Our call center hours are Monday - Friday 7:00 AM - 7:00 PM MST, and we are closed Saturday - Sunday. Our number is (800) 341-8441.

Rated 5 out of 5 stars

Lexington Law advises me of what is my progress.

Lexington Law advises me of what is going on with my cases at all times, through emails. I am always kept aware of my progress. I am very happy with the service.

13 April 2023
Unprompted review
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Reply from Lexington Law

Thank you so much for sharing your experience with us. We appreciate your recommendation and loyalty.

Rated 1 out of 5 stars

Are you people not able to read or do you not understand the meaning of the word Incapacitated??????

I have a durable power of attorney for a person who is totally incapacitated and confined to a nursing home.
I submitted a copy of the POA to Lexington and requested a cancellation of their monthly draft to this persons bank account. they refused to cancel saying that they needed an updated POA due to the fact that the notary seal had expired, do these people not understand a durable POA. This person is incapacitated and not able to execute another POA

14 January 2023
Unprompted review
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Reply from Lexington Law

Thanks for your review. Due to client attorney privilege, we are unable to make any changes with the clients consent. We can send you our power of attorney form to be filled out. Please DM your contact information so we can get this taken care of.

Rated 1 out of 5 stars

Lexington law sucks

Lexington law sucks. They want your money and when they contact the people you owe … they awake the sleeping bear and you will have your CREDIT REPORTS COMING AFTER YOU. They don’t tell you about that lol.

10 April 2023
Unprompted review
Lexington Law logo

Reply from Lexington Law

The situation you’re describing is not how we operate. We follow all laws regulating the credit repair industry and work hard for all of our clients. We value your satisfaction and would be happy to contact you. Please DM us your contact information and one of our representatives will reach out to assist you.

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