Deposited & qualified for the 20 spins daily every game that I received the spins for would not load says the IP address is not valid .. every game works apart from the ones where I'm given spins and... See more
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Signed up, quick validation and easy deposit. Played the free spins after using required funds. Got lucky and made a nice profit. Winnings were transferred into my account same day. Highly recommende... See more
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Very efficient support, they will stay in touch with you on live chat till all is sorted. Very quick easy communication and problem solution. On top of all I mentioned I haven't expirience before suc... See more
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Fun friendly and clear instructions for my welcome bonus...makes starting off a real pleasure ...customer service was very helpful when I had to use them.. Withdrawal was very quick... Lots to play... See more
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Company details
- Online Casino or Bookmaker
- Casino
- Gambling House
- Gambling Service
- Gaming service Provider
- Online Sports Betting Vendor
Written by the company
Play at LeoVegas Casino anywhere you wish with the latest video slots and classic table games. Blackjack, roulette, baccarat and more, enter to find out more!
Contact info
United Kingdom
- support-gb@leovegas.com
- leovegas.co.uk
You should know
3.7
Average
401 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Site is a joke other sites 100× better
Rtp on slots is by far not what they say it is, after tedious amounts of money with no wins, no bonuses just 99% dead spins... this site is a joke, how is it everywhere site ive at least had a decent win over £100+ here your lucky if you get £10
22 October 2025
Reply from LeoVegas UK
Thanks for your feedback.
We're sorry to hear about your negative experience and understand your frustration
We want to assure you that LeoVegas operates under strict regulations and licensing agreements to ensure fairness for all players.
All of our games use certified Random Number Generators (RNGs) to guarantee fair and random outcomes, and the RTP (Return to Player) is a theoretical calculation over millions of game rounds and does not guarantee specific results for individual play sessions
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
LeoVegas
Reply from LeoVegas UK
Hi Aden,
We're absolutely thrilled to hear you're enjoying our fun games and find our withdrawals reliable!
We believe a great gaming adventure is built on two pillars: exciting gameplay and trustworthy, seamless payouts.
It's fantastic to know we're delivering on both for you.
Thanks for the wonderful feedback!
Kind Regards,
The LeoVegas Team
Lots of new games
18 October 2025
Reply from LeoVegas UK
Hi Jan!
We're thrilled you're noticing our commitment to bringing you lots of new games!
We're always on the hunt for the latest and greatest adventures to keep your experience fresh and exciting.
Thanks for the fantastic feedback!
Kind Regards,
LeoVegas
Reply from LeoVegas UK
Thank you for your positive feedback, J Flack!
We're thrilled you experienced our fast payouts. We prioritise a fast and seamless payments experience at Leo, because we know how much it matters to you players.
We hope to welcome you back soon.
All the best from LeoVegas.
Reply from LeoVegas UK
Thanks for your feedback. We're sorry to hear about your negative experience. We want to assure you that LeoVegas operates under strict regulations and licensing agreements to ensure fairness for all players and promotes responsible gambling.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
LeoVegas
Enjoyable games
16 October 2025
Reply from LeoVegas UK
Dear Jordan,
Thank you for your positive feedback.
We're delighted to hear that you find our games enjoyable.
Providing a fun and engaging selection for our players is exactly what we aim for, so your comment is greatly appreciated.
Kind regards,
LeoVegas
There very approachable and quick with…
There very approachable and quick with queries
15 October 2025
Reply from LeoVegas UK
Hi there Gavin,
Thank you so much for your positive feedback!
We are delighted to hear that you found our team approachable and quick in responding to your queries.
Providing excellent and efficient customer service is a top priority for us, and your kind words will be shared directly with the team, as this type of recognition is incredibly motivating.
Regards
The LeoVegas Team
Reply from LeoVegas UK
Dear Amy,
Thank you for your awesome review!
We are thrilled to hear that you experienced our service as great. Your compliment is a fantastic motivation for our entire team.
Kind regards,
LeoVegas
Good Welcome offer
Good Welcome offer and hit a great win
Fast payout and withdrawal with no issues
11 October 2025
Reply from LeoVegas UK
Dear Debbie,
Thank you for sharing your excellent experience!
It's wonderful to hear you enjoyed the welcome offer and landed a great win. We know that getting your winnings quickly and without any hassle is a crucial part of the excitement.
Our team works hard to process payouts efficiently, and we're delighted that we could provide you with a seamless experience from start to finish.
We wish you many more lucky wins!
Kind regards,
LeoVegas
Unused funds withdrawn OK
They reminded me that I had some funds in my account. I withdrew it without issues.
3 October 2025
Reply from LeoVegas UK
Hi There!
It's fantastic to hear the withdrawal was completely hassle-free.
We believe in keeping things transparent and ensuring you always have access to what's yours.
Thanks for sharing your positive experience!
Kind Regards,
The LeoVegas Team
Reply from LeoVegas UK
Hello Jillian,
Thank you for your positive feedback.
We are pleased to hear that you are enjoying the site and our selection of games.
Your satisfaction is very important to us.
Kind Regards,
LeoVegas
Scam leovegas
9 October 2025
Reply from LeoVegas UK
Thanks for your feedback, Radostina.
We're sorry to hear that you're feeling negatively about your experience with us, and want to assure you that LeoVegas operates under strict regulations and licensing agreements to ensure fairness for all players.
All of our games use certified Random Number Generators (RNGs) to guarantee fair and random outcomes
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
LeoVegas
Great choice of bingo games
6 October 2025
Reply from LeoVegas UK
Dear Customer,
That's wonderful to hear! Thank you very much for this positive feedback about our bingo games.
We do our best to offer a wide and varied selection, so that there is something fun for everyone.
We're glad you appreciate it!
Kind regards,
LeoVegas
Scammers
Blocks your account without any notice with funds in it. They blocked over £1.2k funds without any notice.
They also kick you out of games so you can never really win here. Dont use them. They are part of MGM so avoid them all in UK
UPDATE: As continued efforts fail to get them to release my balance, I have raised a formal complaint and will look to escalate matters to Gambling Commission and IBAS.
2 October 2025
Unprompted review
Reply from LeoVegas UK
Thanks for reaching out. We understand your frustration with the account block and we want to assure you that LeoVegas is committed to reviewing your case and ensuring all procedures were followed correctly.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
LeoVegas
Great app to use
Great app to use, great range of slot games to play and withdrawal time is good
4 October 2025
Reply from LeoVegas UK
Dear Gemma,
Thank you very much for your excellent feedback about our app, game selection and payout time.
We understand that a well-functioning app, a wide range of games and quick payouts are essential for a great experience.
Your compliments are fantastic confirmation for our team and motivate us to continue investing in both our offering and the user experience.
Kind regards,
LeoVegas
Very very good casino 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
26 September 2025
Reply from LeoVegas UK
Dear Rekan,
Wow, what a fantastic compliment, thank you so much!
We are incredibly happy and proud to hear that you think we are a “very, very good” casino.
Your enthusiasm is the best fuel for our entire team and we are proudly sharing this internally to give everyone a huge boost.
Kind regards,
LeoVegas
Brilliant casino,pay out very fast.5*
5 October 2025
Reply from LeoVegas UK
Hi there,
Thank you so much for your fantastic 5-star feedback and for highlighting our fast payouts.
We are absolutely delighted to hear you've had such a positive experience, as providing a brilliant and efficient service is exactly what we strive for.
I will be sure to share your wonderful comments with our Payments team, as they will be thrilled to know their hard work is appreciated.
Regards
The LeoVegas Team
Reply from LeoVegas UK
Hello Glen,
We're absolutely thrilled to hear you're enjoying our great range of games and finding our app to be just what you need! Knowing that these key aspects are hitting the mark for you genuinely brightens our day and inspires the team.
Thank you for sharing your positive feedback. We hope to continue providing you with fantastic experiences!
Warm regards,
The LeoVegas Team
Reply from LeoVegas UK
Hi Julie!
We're thrilled to hear you had a win on your very first time playing with us.
What a great way to kick off your adventure at LeoVegas!
Here's to many more exciting moments.
Kind Regards,
LeoVegas
they void bets after win
they void bets after win, becouse odd is wrong in them opinion, not change odd just void. IF you lost its ok for them but if you won its just void !!
3 October 2025
Unprompted review
Reply from LeoVegas UK
Hi Jakub,
Thank you for bringing your concerns to our attention.
We understand that having a bet voided after the event has finished can be a very frustrating experience.
We are committed to ensuring that all bets are settled in accordance with our rules and to providing a transparent service.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind Regards,
LeoVegas
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