Deposited & qualified for the 20 spins daily every game that I received the spins for would not load says the IP address is not valid .. every game works apart from the ones where I'm given spins and... See more
Company replied
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See what reviewers are saying
Signed up, quick validation and easy deposit. Played the free spins after using required funds. Got lucky and made a nice profit. Winnings were transferred into my account same day. Highly recommende... See more
Company replied
Very efficient support, they will stay in touch with you on live chat till all is sorted. Very quick easy communication and problem solution. On top of all I mentioned I haven't expirience before suc... See more
Company replied
Fun friendly and clear instructions for my welcome bonus...makes starting off a real pleasure ...customer service was very helpful when I had to use them.. Withdrawal was very quick... Lots to play... See more
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Company details
- Online Casino or Bookmaker
- Casino
- Gambling House
- Gambling Service
- Gaming service Provider
- Online Sports Betting Vendor
Written by the company
Play at LeoVegas Casino anywhere you wish with the latest video slots and classic table games. Blackjack, roulette, baccarat and more, enter to find out more!
Contact info
United Kingdom
- support-gb@leovegas.com
- leovegas.co.uk
You should know
3.7
Average
401 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from LeoVegas UK
That's wonderful to hear! 😄 We're thrilled you're happy with our promotions!
All the best,
LeoVegas
Avoid at all costs
After creating account, being suspended same day, waiting 2 months they made a decision of their own to put me on “self exclusion” for 3 years without my consent or a phone call or chat. Total disgrace of shithole. Kieron’s a coward who has no courage to speak either.
6 January 2026
Unprompted review
Reply from LeoVegas UK
Hey there!
Thank you for bringing your serious concerns about your account suspension and the self-exclusion to our attention. We truly sympathise with the significant distress and anger you are experiencing due to these account restrictions. Decisions regarding account management and safer gambling are made in accordance with our policies; our customer service team can provide a detailed explanation of your specific circumstances.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind Regards,
LeoVegas
Their sincerity
Their sincerity, fairness, and policies are truly serious and reliable. Thank you from the bottom of my heart a safe and fair online casino that is always on time. 🙂🤗
4 January 2026
Reply from LeoVegas UK
That's absolutely wonderful to hear! 😄 We're so happy that you trust us to provide a safe, fair, and reliable online casino experience.
We are delighted to read your kind words and that you are enjoying LeoVegas.
All the best,
LeoVegas
Reply from LeoVegas UK
Hi there Gillian,
We're absolutely delighted to hear your positive feedback regarding our clear and straightforward instructions!
It's fantastic to know that our efforts to make things easy to understand are enhancing your experience with us.
We continually strive to ensure all our guidance is as user-friendly and accessible as possible.
Regards
The LeoVegas Team
Absolutely crap
25 December 2025
Reply from LeoVegas UK
We're very sorry to hear you had such a negative experience with LeoVegas and want to assure you that we operate with integrity and adhere to all regulatory requirements.
If you have specific concerns, please contact our customer support team directly with your account details so we can investigate what has happened and help resolve this for you.
All the best,
LeoVegas
You loevages greedy people just don't like anybody winning big…
You just don't like anybody winning big ,you give maybe a little win then take twice as much why be so greedy also play fair I reckon I've had 3 diamonds about 15 time come on are you that skint and don't say( oh you could be going through a bad period) I'm not going to skint you playing bloody 20 pence a game come on don't be so greedy
1 January 2026
Reply from LeoVegas UK
It is understandable your frustration with the lack of wins and your belief that we are unfairly influencing the game outcomes.
We want to assure you that LeoVegas operates with integrity and adheres to all regulatory requirements.
All our games use certified Random Number Generators (RNGs) to ensure fair and random outcomes.
We are committed to providing a transparent and enjoyable gaming experience and will take your comments on board.
All the best,
LeoVegas
Great service
29 December 2025
Reply from LeoVegas UK
Hi Samuel,
That's wonderful to hear, thank you so much!
We pride ourselves on delivering excellent service, so it means a great deal to our team that you've had a positive experience.
We're always here if you need anything at all. Thanks again for your kind words.
Regards, LeoVegas
Reply from LeoVegas UK
We understand that having betting limits in place can be frustrating and we are committed to reviewing our betting limits periodically, taking into consideration various factors, including industry standards and player feedback.
All the best,
LeoVegas
Reply from LeoVegas UK
We're thrilled to hear you're enjoying our fast payouts and good selection of slots! Thanks for the positive feedback!
All the best,
LeoVegas
Reply from LeoVegas UK
Thank you for your kind feedback - it put a huge smile on all our faces here at LeoVegas!
Here at LeoVegas we always strive to improve, so if you have any more feedback and/or suggestions then please do let us know.
All the best,
LeoVegas
Reply from LeoVegas UK
That's fantastic to hear! 😄 We're thrilled you're enjoying our great offers, smooth website, and having a blast on LeoVegas!
All the best,
LeoVegas
Great selection of games,,wonderful…
Great selection of games,,wonderful customer service very kind and helpful,great experience for sure
22 December 2025
Reply from LeoVegas UK
Thank you for your kind feedback, it put a huge smile on all our faces here at LeoVegas! We're thrilled you're enjoying our game selection and that you're happy with our customer service.
Here at LeoVegas we always strive to improve, so if you have any more feedback and/or suggestions then please do let us know.
All the best,
LeoVegas
Reply from LeoVegas UK
We're thrilled to hear you're having a great experience with LeoVegas! 😄 We appreciate your positive feedback!
All the best,
LeoVegas
Great company no scammers here
10 December 2025
Reply from LeoVegas UK
That's fantastic to hear! 😄 We're thrilled you trust LeoVegas and appreciate our commitment to fair play!
All the best,
LeoVegas
Andrea was helpful kind and worked fast…
Andrea was helpful kind and worked fast for me couldn’t fault her at all
18 December 2025
Reply from LeoVegas UK
Hi there Reece,
That's absolutely wonderful to hear!
We are incredibly proud of our team members, and it's fantastic when a customer takes the time to recognise their exceptional service.
We're delighted that Andrea was helpful, kind, and worked fast to resolve your query.
We'll be sure to pass on your glowing feedback to her and her manager, as it truly motivates us to continue delivering outstanding support.
Thank you for sharing your positive experience!
Regards
The LeoVegas Team
One big joker
One big joker, setleted bets in 12hours, another bet provider setled
Always bets in a second
15 December 2025
Unprompted review
Reply from LeoVegas UK
Hi there,
We acknowledge this feedback regarding the time taken to settle a bet. We understand that waiting for a bet to be settled can be a frustrating experience. While most bets are settled instantly, some markets can take longer pending official result confirmation, and we are always working to improve our settlement times.
Please be aware that I have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns
Kind regards,
LeoVegas
I injoy playing and the the games
15 December 2025
Reply from LeoVegas UK
Hi Yvonne,
Thank you for this positive feedback. We are pleased to hear that players are enjoying the games and the overall experience on our platform.
Our aim is to provide a high-quality and entertaining environment for everyone, and your comments are much appreciated.
Kind regards,
LeoVegas
Reply from LeoVegas UK
Hello Armando,
Thank you for your feedback.
We're so pleased you had such an enjoyable time with us. We look forward to providing you with an excellent experience next time.
All the best, LeoVegas
Reply from LeoVegas UK
Thanks for your feedback! We appreciate you letting us know that you would like to see more of your favourite games on our platform.
We are always looking for ways to improve our offerings and will definitely take your suggestions into consideration.
All the best,
LeoVegas
Reply from LeoVegas UK
Thanks for your feedback.
We're sorry to hear about your experience and understand your frustration with the perceived lack of wins and bonuses.
LeoVegas operates under strict regulations and licensing agreements to ensure fairness for all players. All of our games use certified Random Number Generators (RNGs) to guarantee fair and random outcomes, and the RTP (Return to Player) is a theoretical calculation over millions of game rounds and does not guarantee specific results for individual play sessions.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
LeoVegas
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