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Leonidas Kensington Reviews 

469
•
TrustScore 5 out of 5

4.8

Chocolate Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and delicious taste of the chocolates, often describing them as the best they've ever had. Many appreciate the efficient and super-fast delivery service, noting that orders arrive promptly and often ahead of expectation, with some even receiving their items the very next day. Reviewers frequently highlight the excellent customer service and the ease of the ordering process, with communication often being clear and helpful in managing specific requests. The careful and beautiful packaging is also consistently noted, ensuring that products arrive in perfect condition, making them ideal for gifts or personal indulgence, and enhancing the overall luxury experience.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the excellent quality and... See more

Quality

Customers consistently note positive experiences with quality, describing the chocolates as gorgeous,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and straightforward.... See more

Service

Reviewers highlight positive aspects of service, consistently expressing delight and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best chocolates ever. First discovered in Brussels! Introduced to my family. The manon cafe ones are my fave (they are the white ones). Then i used to buy them in Harrods and Selfridges. Now you... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Order delivered promptly (and I’m told the biscuits are delicious). And you answered my query about whether or not I had put the gift message in the correct place for it... See more

Company replied

Rated 5 out of 5 stars

These chocolates are Christmas presents, and have not yet been tasted. The outer box was crushed in transit, but the actual boxes of chocolates inside were undamaged. A box of Leonidas chocolates... See more

Rated 5 out of 5 stars

Bought some chocolate from italy asking them to deliver to my daughter on a specific day/hour. I also asked them to kindly add a greeting card. they fully managed my asks with perfect accuracy!!! And... See more

Company replied

Company details

  1. Chocolate Shop
  2. Chocolate Artisan
  3. Chocolate Factory

Written by the company

Leonidas "The Prefered Belgian Chocolate" Boutique Belgian chocolatier

Contact info

4.8

Excellent

TrustScore 5 out of 5

469 reviews

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4.8

All reviews

(469)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Delicious chocolates send quickly!

Delicious chocolates that we first tried in Belgium and we are very pleased that we can get these delivered so quickly (just two days) from Leonidas Kensington. This is my second order, both well received gifts. I will certainly be ordering again! Thank you!

3 September 2023
Rated 1 out of 5 stars

Expencive Dissapointment…

Should have been assortment were nearly all marzipan favoured which the recipient did not like if the description had been clearer These chocolates wold not have been purchased so a very disappointing gift

31 July 2023
Rated 4 out of 5 stars

Chocolates are delicious

Chocolates are delicious, however received selection included white chocolates which were not on order. This was a gift for someone who doesn’t like white chocolate.

Customer service was quick to respond and sent some additional correct chocolates to rectify this mistake. Thank you.

23 July 2023
Rated 5 out of 5 stars

Delivery

Delivery arrived very quickly as usual I have found. Chocolates scrummy and are disappearing fairly quickly. Well done.

12 July 2023

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