Lensmart Reviews 

I absolutely love the two pairs of glasses I got from Lensmart. Usually I go very simple with my glasses, but I wanted something with a little more flair. I took the brave choice to choose two of their pairs with some glitter accents, and oh my goodness, I am so in love with what I got. Both pairs are so flattering, but what really got to me is the fact that it's so sturdy. Even though the glasses are incredibly delicate, I can see that these glasses will hold up for years to come. I already picked out the next two pairs I am going to order from Lensmart and can't wait to see what they look like. So much cheaper than buying glasses directly from the optometrist. Thanks so much, Lensmart. I absolutely love my glasses!

I would like to sincerely thank Lensmart for yet another excellent shopping experience. Since this was already my second order, I can confidently say that the high quality of both their products and services is a consistent standard at Lensmart. The glasses pleasantly exceeded my expectations—they are well made, comfortable to wear, and exactly match both the description and what I was looking for.

I especially appreciate the professional approach of the Customer Service Center. After I placed my second order for progressive glasses, they contacted me in response to my email request to help complete the prescription and specification details for my glasses. Thanks to their attentiveness, willingness to help, and professionalism, everything was clarified and finalized before production began, which gave me great confidence in the entire process. Communication was prompt, friendly, and very helpful, and throughout the process I felt that my order was receiving their full attention.

My order was processed smoothly and delivered on time. I truly appreciate the wide selection of frames, competitive prices, excellent craftsmanship, and, above all, the outstanding customer care, which is becoming increasingly rare these days.
Thank you to the entire Lensmart team for your excellent service and professional support. I highly recommend Lensmart to anyone looking for high-quality eyewear, reliable service, and a customer support team that genuinely cares about customer satisfaction. I am confident that I will be ordering my next pair of glasses from Lensmart as well.

I have ordered atleast 6 pairs of glasses. I had issues with 1 pair and they quickly resolved and sent me a new pair without any issues. I love this company, the glasses, and how reasonable they are.

Everything is fine, nice quality.
thank you

I order my prescription glasses ,and received them earlier than expected date . I am so excited ,my glasses are just perfect, quality is amazing. Am so happy. Excellent service and exceptional ordering system.☺️☺️☺️ Thank you Lensmart

The prescription of the glasses are spot on, and the range of frames they have are insane, there is basically a pair for everyone. They are really affordable and the quality for that price is also impressively good. I would recommend lensmart to literally everyone.

Avoid This Company! Terrible Quality and Unfair Return Practices
​Also don't trust reviews provided by themselves.
​Buying prescription glasses from Lensmart has been an incredibly frustrating and costly mistake. I am sharing my honest experience to warn other consumers.
​Extremely Delayed Delivery: The glasses arrived significantly late.
​Defective/Incorrect Prescription: The moment I put these glasses on, I realized I couldn’t see or read properly. They cause severe eye strain and headaches. They clearly failed to manufacture the lenses according to the correct prescription I provided.
​Deceptive Refund Process: Their policy states that customers should be refunded for defective products. However, their customer support is refusing a full refund unless I pay for the return shipping out of my own pocket.
​This is completely unfair. They made a serious mistake with my medical prescription, yet they expect the consumer to pay for the shipping costs just to get a partial refund on the frame.
​Final Verdict: In my opinion, based on this terrible experience, this company is highly unreliable and untrustworthy. Their customer service practices feel predatory. Save your money and your eyesight—look elsewhere for your eyewear needs!

So affordable and the cutest styles!! The quality of the glasses are awesome and I’ve received so many compliments!

Very fast delivery and beautiful and affordable products.

Truly amazing sunglasses for that price range. Beautiful designs for everyone, high quality and affordable prices. I went to vacation for 7 days and only wore them.

Lensmart offer stylish frames and excellent quality at a low cost. Their customer service is exceptional. Looking forward to order again, would definitely recommend!

I just received my 3rd order with Lensmart and I am never disappointed. The lenses are spot on. I can see clearly. The frames are beautiful and of good quality. It feels so light and good. I have added a few more frames to my wishlist because I will definitely be buying more.

Hi I placed an order for 4 glasses and i needed to make some changes. The response from the company was immediate and very helpful. I have ordered from Lensmart before and i was very happy with the service. That is why I decided to return again.

The frames I bought were too big, which was a bummer because they were super cute. I returned them and chose a different frame, which I thought would fit me; however, they were too small to fit my lenses. That sucked. I decided to get a refund instead. The whole process was a hassle. It totally was, but the company is a good one, and that's why I'm giving them 5 stars.

I was surprised at the very affordable prices and wide selection of glasses to everyone's taste and style. The order didn't take long to ship and the glasses were all packaged very well. Each comes with its own cleaning cloth and case.

The PD was missing from my prescription. Instead of contacting me they guessed the measurement which resulted in progressive glasses that are completely useless to me. About 20 emails later, no refund offered and they are offering to “fix” them for $72usd which is more than I paid for the 1st pair. Too risky, choose local where you have some comeback if the lenses aren’t right for you. Not worth the saving! So much time wasted.

They have a great communications with customers and quality of the classes is beyond expectations.

I was completely satisfied; the customer service staff were helpful and personable.

The customer service was great! I had issues with a pair of glasses that I received and when I contacted customer support they were very helpful in fixing the issue. The communication was great and they were very responsive. The glasses were also otherwise very nice and I would recommend!