LendInvest Reviews 577

The contact with the underwriter Jordan was first class and his help in acheiving a quick turnaround for the clients needs was fantastic.

I had a complicated case and needed a lender who will take latest Profit and directors’ salary for affordability where the latest income was much more significant than the previous years.
I was allocated Underwriter (Jordan Thompson) at start, and he was absolutely brilliant. He called to discuss the case in detail which was then backed up by all the supporting evidence in order to get the max borrowing my client needed.
The process was smooth and mortgage offer was issued within days! What I also liked about Lendinvest was that the completion team was involved in liaising with solicitor regularly and including me in their email correspondence, so I didn't really have to chase them as much! This really helps when you have few cases on the go!
Lendinvest then reduced thier rates and as every lender have different processes in place (some more complex than others) when it comes to making amendments post offer, I contacted Jordan for help but I was slighly concerned as you hear some horror stories from other brokers when changes are being made to application post offer and cases get declined etc.....this was actually very straightforward. Jordan has amended and re-issued offer in a day! What a great service, thank you Jordan. I look forward to working with Lendinvest again!

Jordan Thompson is a miracle worker, fully submitted the application on the 23rd, valuation booked on the 24th and offered on the 28th. Jordan even emailed me when there was 1 new/final requirement needed to allow production of offer, and that if i uploaded it shortly he'd release offer the same day, today, and true to his word he did exactly that!

Quick DIP, Great System, Abby Hurst kept me informed through the process up to offer

Great speed of service, great communication, great experience!

Jordan is a great member of Lendinvest. He is a very hard worker and knows how to get things done. He always picks up my calls regarding cases which I really appreciate.
Thanks for everything Jordan :)

From app submission to an actual offer this took 8 day! Excellent service and Jordan kept in touch and provided updates.

Great underwriting from Jordan. Was extremely patient for a long case! I absolutley brilliant!

James was really helpful and came back to me promptly

As always a great service. Straight forward criteria and application is easy to navigate

From the DIP to offer stage went exceedingly well (just like Mr Kliping's cakes).
The requested items from Jordan were clearly understood.
The system used was easy to upload the requested documents.
Kind Regards,
Patrick

Aggressive and uncooperative customer service.
Following rate changes, my interest rate is 10.29% on two products. Customer services (Bejon)have been unhelpful and increasingly aggressive despite being aware of my being a vulnerable customer and attempting to reach a resolution has been difficult as a result of bullying tactics and not sticking to their word on which I relied. Would not recommend as they do not comply to government recommendations during Covid or even now during the cost of living crisis and prefer to threaten customers with LPAs (even when customers are making payments) rather then reach a resolution.

Staff dealt with everything very efficiently & kept us up top date with progress on a regular basis.

Be very careful in dealing with this company! Failed to give even reasonable support when a project I was involved with got into trouble. I lost my total investment

They have asked for further information. This relates to a property investment in Selsdon where my partners have made a formal complaint.

Lendinvest are new to the residential mortgage market, so experiencing a few teething problems. Having said that they were quick to correct matters once notified and issued the mortgage offer relatively quickly.

Excellent service, competent staff as always.

Always happy to recommend Lendinvest to my clients. Fantastic availability to talk through more complex cases. Service levels are strong also, with mortgage offers being delivered in a timely manner.

Particular mention to Jordan, an underwriter on residential mortgages, whom has been quick, efficient, and communicative throughout.

Wow, first time I have recommended Lendinvest and I can't wait to recommend them again. What a breath of fresh air. Straightforward, slick and very quick, great underwriter (Jordan), great communication, fantastic.

Kanwal was very helpful in making sure that we got to offer on this case, given the tight deadlins

Jordan Thompson was exceptional and underwrote this mortgage very quickly for us leading to a very happy client and broker exceptional service