Lendaly Reviews 493

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the clear communication and quick response times. The service provided is often described as excellent, efficient, and fast, with consumers noting the ease and simplicity of the overall process and user experience. However, some people mentioned issues with the complexity of required files and felt that customer service did not always listen well or align with their needs. A few other people also felt that the company showed a disregard for their time and privacy by sending messages at inconvenient hours.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its efficiency, speed, and professionalism.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Users describe positive interactions with customer service, highlighting their responsiveness, helpfulness,... See more

Response time

Customers consistently note positive experiences with response times, praising the quick and prompt replies... See more

User experience

People report positive experiences with the user experience, highlighting an easy and user-friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Even though didnt get a loan which was my fault lendaly was prompt and very professional and pleasure to deal with

Company replied

Rated 4 out of 5 stars

Initial approach to find expectations is on point.

Company replied


Company details

  1. Finance Broker

Written by the company

Lendaly is Australia and UK's free, online, one-stop shop for business finance. Our platform allows business owners to match with prequalified offers from our network of 40+ lenders in under 60 seconds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fast & prompt with there service

Fast & prompt with there service
Answers questions with a professional & make you feel comfortable

17 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for sharing your experience! We're thrilled to hear our team was fast, professional, and made you feel comfortable throughout the process. Your satisfaction is our priority.

Rated 5 out of 5 stars

Staff were absolutely amazing…

Staff were absolutely amazing explaining everything keeping me updated with everything amazing can’t fault them

11 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your kind words! We're delighted to hear that our team kept you informed and provided exceptional service throughout the process. Your satisfaction is our priority, and we truly appreciate your feedback.

Rated 1 out of 5 stars

Obviously you haven’t done ya homework…

Obviously you haven’t done ya homework as I have a refund due and I would have been able to do pay it back easily.

11 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

We understand your frustration and appreciate your feedback. Our lending decisions are based on the criteria set by our network of lenders, which may not always account for pending refunds. We’re happy to assist further if you'd like to explore other options—please feel free to contact our support team.

Rated 5 out of 5 stars

Excellent service.

Excellent service.

6 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

"Thank you for your kind words! We're delighted to hear that you found our service excellent. Your satisfaction is our priority.

Rated 5 out of 5 stars

Professional

Professional, quick response and quick act . Their customer service is really very professional and helpful . They are very quick to inform you the outcome of your application. Overall , a very satisfactory experience.

5 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your detailed feedback! We're thrilled to hear about your positive experience with our professional and efficient team. Providing timely updates and excellent customer service is our commitment. We're glad we could assist you.

Rated 5 out of 5 stars

Lendly has a great team to help you…

Lendly has a great team to help you with the loan

5 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled to hear that our team was able to assist you effectively with your loan process. We're here to help anytime you need us

Rated 5 out of 5 stars

Fantastic they made the process very…

Fantastic they made the process very smooth when I was in a hurry to get a business loan.

4 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad we could make the process smooth and assist you promptly with your business loan needs. Don't hesitate to reach out if you need further assistance in the future!

Rated 5 out of 5 stars

Great experience

Great experience

4 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for sharing your feedback! We're thrilled to hear you had a great experience. If you need any further assistance, feel free to reach out.

Rated 5 out of 5 stars

Good

Good and he said he was going to do that

3 December 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you had a good experience and that everything went as expected. If there's anything else we can assist you with, please let us know.

Rated 5 out of 5 stars

Flexible and Understanding Approach to Business Lending

I approached Lendaly for assistance with business lending, and I’ve been impressed with their professionalism and willingness to work through various options for me. They were incredibly flexible and understanding of my unique business structure, ensuring that their solutions aligned with my specific needs. I truly appreciate their personalised approach and look forward to continuing this process with them. Highly recommend their service for anyone seeking tailored financial solutions.

29 November 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for sharing your experience! We're thrilled to hear that our team could assist you with a flexible and personalized approach to suit your unique business needs. Your recommendation means a lot, and we're excited to continue supporting you through this process. If you ever have more questions or require assistance, don't hesitate to reach out!

Rated 4 out of 5 stars

Quick to respond

Quick to respond

28 November 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found our response time quick. If there's anything else we can assist you with, please don't hesitate to reach out.

Rated 5 out of 5 stars

Very easy to deal with and get results…

Very easy to deal with and get results fast.

26 November 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for sharing your feedback! We're thrilled to hear you found our process easy and efficient. Your satisfaction is our priority!

Rated 5 out of 5 stars

It is very easy to get with and you get…

It is very easy to get with and you get all the information you need

28 November 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the process straightforward and informative. We're here to help whenever you need assistance!

Rated 5 out of 5 stars

Customer service 100%

Application process is easy and customer service is 100%
If you have questions they are willing to listen and give best advice possible.

27 November 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad you found the application process easy and our customer service top-notch. It's our priority to listen and provide the best advice possible.

Rated 5 out of 5 stars

Had awesome experience highly recommended it

Gusty guidelines is perfect. Put me in the right direction for everything.Tell me what to do

23 November 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear our guidelines were helpful in pointing you in the right direction. If you need further assistance or have any questions, feel free to reach out—we’re here to help!

Rated 5 out of 5 stars

Seamless Process

Quick, easy and great service! Highly recommend

25 November 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're thrilled you had a quick and easy experience with us. Your recommendation means a lot!

Rated 3 out of 5 stars

Not too bad experience

Not too bad experience, very pushy on the phone calls though. All in all would recommend

22 November 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We’re glad you had a decent experience and appreciate your recommendation. We understand that frequent follow-ups may feel pushy at times, and we’ll take your comments into consideration to improve our approach.

Rated 5 out of 5 stars

Had a lovely lady call me and help me…

Had a lovely lady call me and help me through the process, Even though there were issues with my bank, she kept calling me back to make sure everything was on track.

20 November 2024
Unprompted review
Lendaly logo

Reply from Lendaly

Thank you for your feedback! We're glad to hear our team was supportive and proactive in helping you navigate the process, even with challenges. Your satisfaction is important to us!

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