Lemon Law Group Reviews 

709
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and case managers for their professionalism, helpfulness, and attentive communication. Many found the overall service excellent, making their experience smooth and stress-free, often highlighting timely responses and clear guidance throughout the process. Conversely, some customers noted slow communication and extended process durations, occasionally receiving generic updates. A few reviewers also expressed dissatisfaction with professionalism, citing instances where case managers seemed uninformed, failed to save documents, or required clients to handle administrative tasks, leading to outcomes less than anticipated.

What people talk about most

Staff

Consumers generally report positive experiences with the staff, highlighting their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing satisfaction with the... See more

Service

Clients share positive opinions on service, with many reviewers expressing gratitude for the guidance and... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the professionalism... See more

User experience

People report positive experiences with the user experience, with many describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At first communication is a little slow, and it does take about 6 months for the whole process, but once they started getting returns from Fiat the kept me in the loop and did a great job fighting for... See more

Company replied

Rated 5 out of 5 stars

Having to contact a lawyer for an ongoing issue with my car was nerve wrecking. Lemon Law Group made the process easy. Our case manager Gabriela Zambrano was excellent. She answered all our questions... See more

Company replied

Rated 5 out of 5 stars

Lemon Law Group Partners is the one you need fighting on your side, staff is excellent and professional,the service is second to none. I highly recommend them if you are in need. They will take care... See more

Company replied

Rated 5 out of 5 stars

Kathryn Abrams Esq. and Maria Hannah my case manager, did an amazing job! They were quick, super supportive, and walked me step by step in the process. I can't thank them enough for all the help they... See more

Company replied


Company details

  1. Legal Services

Written by the company

Our firm was started by attorneys who used to represent the auto manufacturer since the 1990’s so we have intimate knowledge of how the auto manufacturers will assess your claim and we know how to maximize any possible settlement for you. Our team of lawyers has successfully handled thousands Lemon Law cases and even if your car is not covered under your states Lemon Law, we will help you find the best legal solution to your automobile problem.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

709 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(709)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Experience

I had an excellent experience with Lemon Law Group Partner, PLC, and I am extremely grateful for the outstanding service I received throughout my case. The entire team was professional, knowledgeable, and truly dedicated to achieving the best possible outcome.

I would especially like to recognize my case manager, Randy Dunbar, who was exceptional. Randy was always responsive, clear, and patient in explaining every step of the process. His communication and attention to detail gave me confidence and peace of mind from start to finish.

Thanks to their expertise and commitment, my case was handled smoothly and efficiently. I highly recommend Lemon Law Group Partner, PLC, and Randy Dunbar to anyone in need of lemon law representation. They truly go above and beyond for their clients.

20 January 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words and 5-star review! We truly appreciate you taking the time to share your experience with Lemon Law Group Partners, PLC. Providing clear communication and dedicated service is very important to us, and we’re thrilled to hear that Randy Dunbar and our team delivered that for you. We’re grateful for your trust and recommendation, and we’re glad we could help achieve a smooth and successful outcome. Please don’t hesitate to reach out if we can ever assist you again!

Rated 5 out of 5 stars

They were great.Mica did a wonderful job

They were great.Mica did a wonderful job.Robert is easy to talk to responds he was sick when I talked to him I hope he gets better he didn't let that stop him. Good people too talk to.

9 January 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that Mica did a wonderful job and that Robert was helpful and responsive. We’ll be sure to pass along your well wishes to him—they truly appreciate it. We’re grateful you took the time to share your experience and are glad our team could support you.

Rated 5 out of 5 stars

Esmeralda was great!

Esmeralda was great!

9 January 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your feedback! Esmeralda will be happy to hear your kind words. We appreciate your trust and support.

Rated 5 out of 5 stars

So far so good

So far so good. Any questions I have had Esmeralda has been able to answer and communicate with me.

7 January 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your kind review! We’re glad to hear that everything has been going well so far and that Esmeralda has been able to answer your questions and keep you informed. We appreciate your trust in our team and look forward to continuing to assist you throughout the process.

Rated 5 out of 5 stars

Helping me through this trouble time to…

Helping me through this trouble time to understand everything. Much appreciated n greatful. Everyone including your self has been so helpful.
A very professional lawfirm.
Have a great day.

8 January 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words and 5-star review. We’re truly glad we could help guide you through the process and make everything easier to understand during a challenging time. Our team takes great pride in providing professional and supportive service, and we sincerely appreciate your trust in our firm. Wishing you all the best, and thank you again!

Rated 5 out of 5 stars

Dealing with car issues is stressful

Dealing with car issues is stressful, but Randy made the entire process so much easier. Communication was excellent, expectations were clear, and they handled everything with confidence and professionalism. I felt supported every step of the way and was very happy with the outcome. Highly recommend.

16 December 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for the 5-star review and your kind words! We’re glad to hear that Randy made the process easier and provided clear communication and support throughout your case. Helping our clients feel confident and supported every step of the way is always our goal. We truly appreciate your recommendation and are happy you were pleased with the outcome.

Rated 5 out of 5 stars

Success

No one wants to be in situation like this, but the Lemon Law Group and my case coordinator, Alex, made the experience seamless and were helpful with negotiating an agreement. I would recommend to others in a similar situation.

16 December 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your 5-star review! While we’re sorry you had to go through this situation, we’re glad Alex and our team were able to make the process as seamless as possible and help negotiate a positive outcome. We truly appreciate your recommendation and wish you all the best moving forward.

Rated 5 out of 5 stars

Very courteous and knowledgeable about…

Very courteous and knowledgeable about your case. Keeps you best interest first.

10 December 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your 5-star review! We’re glad to hear you felt supported and well-informed throughout your case. Putting our clients’ best interests first is always our priority, and we appreciate you trusting us to help. If you ever need anything in the future, we’re here for you

Rated 5 out of 5 stars

“I want to express my deepest gratitude…

“I want to express my deepest gratitude to Lemon Law Group for representing our case with such professionalism and care. Sara Brooks and Esmeralda Yaya were truly outstanding! They guided us every step of the way, communicated clearly, and always made us feel supported. Their dedication, patience, and expertise helped us achieve a positive outcome, and we are beyond thankful. I highly recommend them to anyone needing representation—Sara and Esmeralda truly go above and beyond!”

4 December 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your wonderful review! We’re thrilled to hear that Sara and Esmeralda were able to guide you through the process with the professionalism, care, and support you deserved. Our team works hard to make every step as clear and stress-free as possible, and it means a lot to know you felt well taken care of.

We truly appreciate your recommendation and are grateful for the trust you placed in us. Wishing you all the best moving forward!

Rated 5 out of 5 stars

Randy was the best person to work with…

Randy was the best person to work with very responsive, knowledgeable and fought to make sure I got what I wanted and deserved I highly recommend Lemon Law Group

4 December 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your wonderful review!
We’re thrilled to hear that working with Randy made your experience smooth and successful. He’s dedicated to being responsive, knowledgeable, and a strong advocate for our clients, and we’re glad that showed throughout your case. We truly appreciate your recommendation and are grateful you chose Lemon Law Group to help you through the process.

If you ever need anything in the future, we’re always here to help!

Rated 5 out of 5 stars

What a great experience

What a great experience! Thank you so much!

21 November 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

"Thank you so much for your kind words! We’re thrilled to hear you had a great experience and appreciate you taking the time to share your feedback. It was a pleasure working with you!"

Rated 5 out of 5 stars

Knowledge and communication A+

Alex, with the LLG was very knowledgeable. He was able to tell me what to expect and approximately how long the process would. And the communication was great. I would definitely use LLG again, hopefully I won't need too, and recommend them anyone needing assistance.

23 October 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your wonderful review! We’re so glad to hear that Alex provided clear communication and guidance throughout your case. We appreciate your trust in Lemon Law Group and your recommendation—it means a lot to our team. Hopefully you won’t need us again, but we’re always here if you do!

Rated 5 out of 5 stars

They have made this experience wonderful …

They have made this experience wonderful! I was so glad I made the decision to use Lemon Law Group.

23 October 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words! We’re thrilled to hear you had a wonderful experience and are glad you chose Lemon Law Group to handle your case.

Option 2 (Short and friendly):

Rated 5 out of 5 stars

I would like to extend my sincere…


I would like to extend my sincere thanks to Lemon Law Group for their outstanding support in resolving my case with the manufacturer. My case manager, Alex Young, was exceptionally efficient and ensured I had a clear understanding of every step throughout the process. I truly appreciate the dedication and professionalism demonstrated. Thank you once again!

22 October 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

We’re so happy to hear about your positive experience! Alex and the entire team will be thrilled to know their efforts made a difference. Thank you for choosing Lemon Law Group and for sharing your experience with us!

Rated 5 out of 5 stars

I highly recommend Lemon Law Group and…

I highly recommend Lemon Law Group and the people I dealt with. they were in consistent contact with me throughout the whole process and took all the work and worry out of my vehicle repurchase and got me the most out of my vehicle that was possible and exceeded my hopes.

21 October 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your wonderful review and recommendation! We’re thrilled to hear that our team made the process smooth and stress-free for you, and that we were able to exceed your expectations. It was a pleasure helping you with your vehicle repurchase!

Rated 5 out of 5 stars

Lemon Law Group was awesome

Lemon Law Group was awesome. I sent them all my paperwork and they took care of the rest. They got me a great settlement in a short amount of time!

17 October 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your wonderful review! We’re glad the process felt easy and that we could secure a great settlement for you quickly. It was our pleasure to handle the paperwork and take the stress off your shoulders. If you ever need help again or know someone who does, we’re here for you!

Rated 5 out of 5 stars

This was one of the best companies I…

This was one of the best companies I have ever dealt with. They were efficient, and effective. They were clear and patient through this process and I was able to win my case and have my car repurchased. They returned my calls consistently in communication with me I made this process very quick and easy. The whole team was completely professional. I will recommend them to anyone and everyone that may have the same issue as I did. Thank you all for everything!!!!

15 October 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your wonderful review! We’re thrilled to hear that our team made the process clear, efficient, and successful for you. Knowing that you felt supported, informed, and well-communicated with throughout your case means a great deal to us. We truly appreciate your trust and your recommendation, and we’re grateful we could help you achieve a repurchase. Thank you again for your kind words!

Rated 5 out of 5 stars

Working with the Lemon Law Group

Working with the Lemon Law Group and particularly their Case Manager, Mr., Young, was a pleasure. The process was explained fully and moved along very quickly. Mr. Young communicated quickly and efficiently via email and/or text and telephone. The entire process was handled professionally and settled within 2 months. I have used this firm before in the past, making this the second time, and was very pleased both times. I highly recommend them for any lemon law issue you might have. You might want to ask if Mr. Young could be your Case Manager when you call.

9 October 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your wonderful review and for trusting us a second time! We’re thrilled to hear that Mr. Young and our team provided clear communication and a smooth experience from start to finish. It’s always our goal to make the process as quick and stress-free as possible. We truly appreciate your recommendation and continued confidence in Lemon Law Group Partners!

Rated 5 out of 5 stars

Lemon law Group partners specifically…

Lemon law Group partners specifically Gabriela Zambrano was dedicated to helping us. Her service is excellent and with outstanding communication, which was very important to us, since we were new to this process. The group treated us very special and did everything in their hands to benefit us as their clients.

8 October 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your wonderful review! We’re thrilled to hear that Gabriela and our team provided you with excellent service and communication throughout the process. We know how important it is to feel supported and informed, especially when going through something new. We truly appreciate your trust in Lemon Law Group Partners!

Rated 5 out of 5 stars

Great team to handle my lawsuit thanks…

Great team to handle my lawsuit thanks again

6 October 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words! We’re thrilled we could help you through the process and achieve a positive outcome. It was our pleasure to assist you, and we’re always here if you need us in the future.

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