Lemon Law Group Reviews 

709
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and case managers for their professionalism, helpfulness, and attentive communication. Many found the overall service excellent, making their experience smooth and stress-free, often highlighting timely responses and clear guidance throughout the process. Conversely, some customers noted slow communication and extended process durations, occasionally receiving generic updates. A few reviewers also expressed dissatisfaction with professionalism, citing instances where case managers seemed uninformed, failed to save documents, or required clients to handle administrative tasks, leading to outcomes less than anticipated.

What people talk about most

Staff

Consumers generally report positive experiences with the staff, highlighting their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing satisfaction with the... See more

Service

Clients share positive opinions on service, with many reviewers expressing gratitude for the guidance and... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the professionalism... See more

User experience

People report positive experiences with the user experience, with many describing the process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At first communication is a little slow, and it does take about 6 months for the whole process, but once they started getting returns from Fiat the kept me in the loop and did a great job fighting for... See more

Company replied

Rated 5 out of 5 stars

Having to contact a lawyer for an ongoing issue with my car was nerve wrecking. Lemon Law Group made the process easy. Our case manager Gabriela Zambrano was excellent. She answered all our questions... See more

Company replied

Rated 5 out of 5 stars

Lemon Law Group Partners is the one you need fighting on your side, staff is excellent and professional,the service is second to none. I highly recommend them if you are in need. They will take care... See more

Company replied

Rated 5 out of 5 stars

Kathryn Abrams Esq. and Maria Hannah my case manager, did an amazing job! They were quick, super supportive, and walked me step by step in the process. I can't thank them enough for all the help they... See more

Company replied


Company details

  1. Legal Services

Written by the company

Our firm was started by attorneys who used to represent the auto manufacturer since the 1990’s so we have intimate knowledge of how the auto manufacturers will assess your claim and we know how to maximize any possible settlement for you. Our team of lawyers has successfully handled thousands Lemon Law cases and even if your car is not covered under your states Lemon Law, we will help you find the best legal solution to your automobile problem.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

709 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(709)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They took my problem seriously and…

They took my problem seriously and helped me all along the way. They were polite and helpful. I learned a lot about emailing because of them. I haven’t been comfortable emailing in the past 30 years. I succeed in finalizing their account.

11 April 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words! We’re truly glad we could support you every step of the way and help make the process a positive experience. It’s especially rewarding to hear that you gained confidence with emailing—what a great accomplishment! We appreciate the trust you placed in our team and are so happy we could help you successfully resolve your matter. If you ever need anything in the future, we’re always here to help.

Rated 5 out of 5 stars

Extremely Frustrated with my car!

I was extremely frustrated with my 2024 Lincoln Nautilus that was constantly in the shop for computer issues and brakes. This firm handled my case with absolute excellence. The entire team, especially Maybel Abao, was professional, knowledgeable, and kept me informed every step of the way. I was impressed by how quickly they got the manufacturer to cooperate and secured a fantastic settlement. They turned a stressful, exhausting experience into a smooth, successful outcome!"

1 October 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for sharing your experience! We’re sorry to hear about the frustration you went through with your Lincoln Nautilus, but we’re incredibly glad we could help turn things around for you. It’s wonderful to hear that Maybel and the team kept you informed and made the process smoother during such a stressful time. We truly appreciate your kind words and your trust in us, and we’re so pleased we were able to achieve a great outcome for you.

Rated 5 out of 5 stars

Kathryn Abrams Esq

Kathryn Abrams Esq. and Maria Hannah my case manager, did an amazing job! They were quick, super supportive, and walked me step by step in the process. I can't thank them enough for all the help they provided my family in difficult situation. They are true consumer advocates!

8 April 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your kind words! We’re so glad to hear that Kathryn and Maria were able to support you and guide you every step of the way during a difficult time. Providing clear communication and strong advocacy for our clients is always our top priority. We truly appreciate your trust in our team and are grateful for the opportunity to help you and your family.

Rated 5 out of 5 stars

The best experience

Since the first day that I called to talk to them, they had answered all my questions. Maria Hannah was my case manager and she was on top of every detail making sure I send her every proof of my repairs. It was so nice having her taking care of my case. I do really recommend The Lemon law Group. I’m so happy with the end result. Thanks so much Maria

6 April 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words and for trusting our team with your case! We’re thrilled to hear that you had such a positive experience from the very first call and that all of your questions were answered along the way.

Maria will be especially happy to hear your feedback—she takes great pride in staying on top of every detail and making the process as smooth as possible for our clients. We’re so glad she was able to support you throughout your case and help achieve a result you’re happy with.

Thank you again for your recommendation—we truly appreciate it.

Rated 5 out of 5 stars

Lengthy process, but worth it!

I had a great experience working with this law firm on my lemon law claim. While the process took over a year, they stayed persistent the entire time and never gave up on my case.

What I appreciated most was their communication and transparency — they consistently provided me with options and strategies to keep pushing forward rather than settling too early. That gave me a lot of confidence that they truly had my best interest in mind.

Lemon law cases can take time, but having a team that is committed, responsive, and willing to fight for you makes all the difference. I highly recommend them to anyone dealing with a similar situation.

1 March 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your thoughtful review and for trusting us with your lemon law claim. We truly appreciate your patience throughout the process and are glad our team’s persistence made a difference in your case.

Clear communication and transparency are very important to us, so it’s great to hear that you felt informed and confident every step of the way. We always strive to provide our clients with the best possible options and fight for the outcome they deserve.

Your recommendation means a lot to our team—thank you again for your kind words.

Rated 5 out of 5 stars

Had a great experience and everything…

Had a great experience and everything get smooth with my this firm and great outcome. They were very knowledgeable.

21 March 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your kind words! We’re so glad to hear you had a great experience and that everything went smoothly. Our team works hard to provide knowledgeable guidance and achieve the best possible outcomes for our clients. We truly appreciate your trust in our firm.

Rated 5 out of 5 stars

Responsibility

Responsibility

20 March 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your review! We take great pride in being responsible and reliable for our clients. We appreciate your trust in us.”

Rated 5 out of 5 stars

They’re very helpful and made it easy…

They’re very helpful and made it easy to understand every step to go through thank you Alex

19 March 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words! We’re glad to hear the process was clear and easy to follow, and that you felt supported every step of the way. Alex will especially appreciate the shoutout! We truly appreciate your trust in our team.

Rated 1 out of 5 stars

Been dealing with these losers for a…

Been dealing with these losers for a year, it’s been a complete shit show. Run away from these people. They take your money and screw you. I had an open and shut case, they took my truck and delayed paying it for so long the interest ate up all my payments and the lawyers just put notes in and say they are working when they are doing nothing.

18 June 2025
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

We’re very sorry to hear about your experience and truly regret that you feel this way, since we were able to win for you the best settlement the law will allow. This is not the level of service we strive to provide to any of our clients.

We understand how frustrating delays can be, especially when it involves your vehicle and financial concerns. While some aspects of the process can be outside of our direct control, such as in your case
.Regardless of the many times we diligently pursued your settlement. We follow up and we advocate as efficiently as possible on behalf of our clients.

Rated 5 out of 5 stars

Lemon law works

Rosa was always there when we had a problem she was great ….👍

20 February 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words! We’re thrilled to hear that Rosa was there for you every step of the way and provided such great support. We truly appreciate your trust in our team and are always here if you need anything in the future.

Rated 1 out of 5 stars

Current client DO NOT USE!

I am working with the washington group (eastern wa). They do not save ANY documents you send them. I have sent in docs multiple times and they continue to ask for them. The professionalism is 0. They dont know what you've already discussed (they do not take notes at all). You have to constantly remind them of things you have already gone over and explain the same things multiple times. There will be weeks, months even, where you get the same generic message "our team is actively and diligently working on your case, we simply have nothing to update at this time". This process has about hit the 1 year mark for me (still sending, still reminding). I have no time frame to bank on and I honestly don't feel that they've done much, if anything at all. I would strongly suggest you go through a private lawyer or do this on your own with the manufacturer.

11 March 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for your feedback. We’re sorry to hear about your frustration, as this is not the level of communication or organization we strive to provide. Lemon law cases can sometimes take longer than expected due to manufacturer delays and the need for thorough documentation, but you should always feel informed and supported throughout the process. We take concerns like yours seriously, especially regarding communication and document handling. I must take exception to your statement that have little if anything at all. After reviewing your file it appears that we were able to obtain a strong settlement offer.

Rated 1 out of 5 stars

If I could give a negative star or no…

If I could give a negative star or no stars I would. If you come across this website don’t walk , RUN because they will lie to you and say normally 30 to 60 days and probably 6 months at the most. Then talk about how much they can get for you. After you sign the contract everything changes and I ended up with half of what they said and it took over 2 years. My lawyer was Adam Mott and as I said before don’t walk, RUN !!!

24 February 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Our firm does not make any guarantees as to outcome or specific timeframe.
--Most matters can be resolved in a short period of time, often as quick as just a few months, but there are situations which may cause a claim to take longer.
--For example, in the event a manufacturer does not wish to amicably resolve the matter, a lawsuit may be required, which could extend the time until resolution. Cases with more complex issues may also take additional time.
--When these situations arise, we zealously advocate for clients and thoroughly counsel them on all courses of action.

Rated 5 out of 5 stars

David and Adam did great with my case

David and Adam did great with my case. Very knowledgeable and realistic

26 February 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words and 5-star review
We’re thrilled to hear that David and Adam provided knowledgeable and realistic guidance throughout your case. Setting clear expectations and delivering strong results is always our goal, and we’re glad you felt supported every step of the way.
We truly appreciate you trusting our team and are here for you anytime you may need assistance in the future.

Rated 5 out of 5 stars

Had such a good experience with Lemon Law Group

Had such a good experience with Lemon Law Group! Especially my case manager
Gabriela. She kept us updated frequently and if she was not going to be in the office she would send us a message to let us know. They literally handle everything!! We would definitely recommend.

19 February 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Lemon Law Group.

Gabriela will be especially happy to hear your kind words. She takes great pride in keeping our clients informed every step of the way, and we’re glad her communication and dedication made a difference for you.

We truly appreciate your recommendation and your trust in our team. If you ever need assistance in the future, we’re always here to help!

Rated 5 out of 5 stars

I’m truly grateful to the team at The…

I’m truly grateful to the team at The Lemon Law Partner Group for their excellent support and professionalism throughout my case.

They made the entire process clear and stress-free, always keeping me informed and answering my questions promptly. A special thank you to Randy Dunbar for his dedication and personal attention. His commitment and care really made a difference.

I highly recommend this firm to anyone needing Lemon Law assistance. Outstanding service from start to finish.

23 February 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your kind words and 5-star review!

We truly appreciate you taking the time to share your experience with The Lemon Law Partners Group. It means a great deal to hear that our team was able to make the process clear, stress-free, and keep you informed every step of the way.

A special thank you for recognizing Randy Dunbar. We’re proud of the dedication and personal attention he provides to our clients, and we’re so glad his commitment made a meaningful difference in your case.

Your recommendation truly means the world to us. If you ever need assistance in the future, we’re always here to help.

Rated 5 out of 5 stars

Excellent

Excellent, professional

20 February 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for your 5-star review! We truly appreciate your kind words.
Providing excellent and professional service is always our goal, and we’re glad to know that was your experience. Thank you for your trust and support—we’re always here if you need us!

Rated 5 out of 5 stars

Alex was great through the whole…

Alex was great through the whole process.

11 February 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you for the kind words! We’re so glad Alex made the process a great experience for you. We appreciate you choosing our firm and taking the time to share your feedback!

Rated 5 out of 5 stars

Issac was great with communicating and…

Issac was great with communicating and helping with all my needs!

4 February 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for the 5-star review! We’re glad to hear Isaac provided great communication and support throughout your case. We truly appreciate your trust in our team.

Rated 5 out of 5 stars

While other law firms didn’t take their…

While other law firms didn’t take their time to review my case, this Law Firm had amazing communication with me since the beginning all the way to the end.

Randy was able to give us extremely great results over our process.

Definitely will recommend them.

Thank you for the great service

Erik and Paulina

4 February 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for taking the time to share your experience and for the 5-star review. We’re thrilled to hear that our team’s communication and dedication made a positive difference throughout your case. Randy was able to give us extremely great results over our process.
Erik, and Paulina will be especially grateful for your kind words. We truly appreciate your recommendation and are glad we could achieve great results for you. Thank you for trusting us with your case!

Rated 5 out of 5 stars

Excellent law firm

Excellent law firm! They fight for you until the very end to find the best option for you. I am very grateful to Gabriela Zambrano, who assisted me and was always there for me throughout my case. I recommend them 200 percent! Thank you very much.

22 January 2026
Unprompted review
Lemon Law Group logo

Reply from Lemon Law Group

Thank you so much for the amazing 5-star review! We truly appreciate your kind words and recommendation. We’re especially glad to hear Gabriela Zambrano provided consistent support and guidance throughout your case. It was our pleasure to assist you, and we’re grateful you trusted us to fight for the best outcome. Thank you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look