Annual sight and lens test. It is so very thorough and professional and you feel that you can trust what they do.
Company replied
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Annual sight and lens test. It is so very thorough and professional and you feel that you can trust what they do.
Company replied
visited Martha the Audiologist at Leightons in Winchester for a small ear procedure. Martha was extremely professional and obviously knows her area of expertise well. She was also very approachable a... See more
Company replied
I have used Leightons for more years than I can remember. I am now 88. My visit yesterday was, as usual, very professionally handled. I mention in particular Hussain Moortasa and Naina Cesar as their... See more
Company replied
I had a superb eye examination with explanations. The person who helped me select my lenses and frames also gave good explanations about the differences in products. I did not feel rushed or pressured... See more
Company replied
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
67 St. Georges Street, SO23 8AH, Winchester, Hampshire, United Kingdom
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Annual sight and lens test. It is so very thorough and professional and you feel that you can trust what they do.

Reply from Leightons Opticians & Hearing Care - Winchester

Reply from Leightons Opticians & Hearing Care - Winchester
Ok initial service and eye test, but the sunglasses I got were dreadful value for money, as I got tricked by the interest free credit! Having subsequently found out about friend’s bad experiences, with Leightons in Winchester, I definitely wouldn’t go back.

Reply from Leightons Opticians & Hearing Care - Winchester
I am always really happy with my experience at leightons, Winchester. The staff are always friendly, helpful and informative.

Reply from Leightons Opticians & Hearing Care - Winchester
My appointment went as planned, no waiting and staff were well informed and welcoming.

Reply from Leightons Opticians & Hearing Care - Winchester
visited Martha the Audiologist at Leightons in Winchester for a small ear procedure. Martha was extremely professional and obviously knows her area of expertise well. She was also very approachable and friendly. She took time to explain what was happening in the procedure in a kind and gentle way. Even though she must get asked the same questions over and over each day - she showed no impatience with the questions I asked.
Martha is a credit to your organisation and I wish more people dealing with customers around Winchester were more like her. The other 2 staff at Leightons on Friday afternoon were also great. Thankyou!

Reply from Leightons Opticians & Hearing Care - Winchester
Great knowledge , prices and customer service. Will be returning.

Reply from Leightons Opticians & Hearing Care - Winchester
Superb selection of goods. Friendly knowledgeable and attentive staff

Reply from Leightons Opticians & Hearing Care - Winchester
The staff in winchester leightons. Are super friendly helpful and knowledgeable

Reply from Leightons Opticians & Hearing Care - Winchester
I had a superb eye examination with explanations. The person who helped me select my lenses and frames also gave good explanations about the differences in products. I did not feel rushed or pressured. The premises were bright and clean. Even the staff who were not seeing me looked up in a friendly way and I saw them cooperating in various ways. A good team

Reply from Leightons Opticians & Hearing Care - Winchester
Very professional staff and a very positive experience throughout the eye exam and the purchase of frames and other eye care products

Reply from Leightons Opticians & Hearing Care - Winchester

Reply from Leightons Opticians & Hearing Care - Winchester
My eye test was very thorough and well explained.

Reply from Leightons Opticians & Hearing Care - Winchester
Fantastic experience, very friendly and welcoming customer service. The optician was highly professional and helped make me feel at ease, identified my needs and explained clearly the outcome. The team helped me identify the right glasses for me without any pressure, giving me time to make the right decision. From start to finish it felt seamless. I would not hesitate to return to Leightons in Winchester.

Reply from Leightons Opticians & Hearing Care - Winchester

Reply from Leightons Opticians & Hearing Care - Winchester
Elise and Tash are both excellent in terms of their knowledge and experience and great customer service. I wouldn’t hesitate to recommend Leightons Winchester.

Reply from Leightons Opticians & Hearing Care - Winchester
Leighton’s in Winchester very obligingly repaired my glasses free of charge. Fantastic service and highly recommended
My mother is 93, and her optician took a lot of care checking her vision (near, medium and far) and making practical suggestions on how to enable her to see better. The young man downstairs checked and altered two of her glasses so that they fitted better. Everyone was professional and very caring.

Reply from Leightons Opticians & Hearing Care - Winchester
Have been going to Leighton’s for 35 years. I went to collect my new glasses on the morning I left for holiday. As luck would have it, the morning delivery had not arrived. But when the team realised my disappointment one of them left work early and provided a private delivery right to my door. Fab service from the Winchester team - thank you!

Reply from Leightons Opticians & Hearing Care - Winchester
My 3 year old son and I have had a brilliant experience at the Winchester branch where Naina has helped us navigate the process of getting a child his first pair of glasses. We will continue to use Leightons from now on - we love the calm atmosphere and the kind opticians. Thank you

Reply from Leightons Opticians & Hearing Care - Winchester
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